Support Directory
In Cambridgeshire and Peterborough there a number of organisations that support victims of crime to cope and recover from the trauma they have faced. You don’t need to report a crime to the Police to access free, confidential and independent support. If you are unsure what support you need or which organisation to contact call the Victim and Witness Hub who can assist.
We attempt to ensure that information about services linked to our Service Directory are appropriate and accurate. However if you click on any link on these pages you will be leaving our website and we are not responsible for content on other sites. If you are asked to enter any personal details into any of these sites you should check you are happy to do so and understand where your data may be used, sent and processed. The privacy policy of the internet site is a good place to start.
Filter Directory Form:
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221 (Peterborough & Cambridge) | |
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Description: | Self-help for failed marriage, picking up pieces for people left on their own, not counselling and not dating |
ABF – The Soldiers Charity | |
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Description: | Lifetime support to serving and retired soldiers and their families. They offer support in six key areas: independent living, elderly care, education and employability, mental fitness, families and housing. |
Accent Group – Accent Nene | |
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Description: | Housing group that operates in the Peterborough area |
Action on Elder Abuse (Hour Glass) | |
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Description: | Protecting and preventing abuse of vulnerable older adults |
Addenbrooke’s | |
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Description: | NHS HOSPITAL |
Addiction Advocates | |
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Description: | "We are Addiction Advocates, operating throughout the UK we provide a Free 24/7 national helpline. We assist those affected by substance misuse and their loved ones as well as for people suffering from drug addictions or going through a mental health crisis.If somebody is in trouble with drink or drugs, or feel they need to reach out regarding their mental state, anxiety, depression, or PTSD, Addiction Advocates are here to help"Text HELP To 83222 |
ADHD Information & Support | |
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Description: | Provides information, training and support for parents and sufferers of ADHD and related issues |
Advocacy After Fatal Domestic Abuse (AAFDA) | |
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Description: | Support for family and friends who have been bereaved through fatal domestic abuse. Including practical support and information around Domestic Homicide Reviews, Mental Health Reviews, Inquests and other inquiries. Peer support groups. |
Age UK | |
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Description: | Information and support for older people. Also provide information lines and befriending services |
Age UK - Sharing Time | |
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Website: | https://www.ageuk.org.uk/cambridgeshireandpeterborough/our-services/sharingtime/# |
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Description: | A service provided by Age UK which aims to reduce loneliness and social isolation in later life by sharing time together, providing friendship and support. Support is in the form of regular contact from a fully trained volunteer. Contact is usually once a week either by a visit or a telephone call. |
AL-ANON | |
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Description: | Provide support to anyone affected by another’s drinking. |
Alateen (part of AL-ANON) | |
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Description: | For teenage (12-17) relatives & friends of alcoholics |
Alcoholics Anonymous | |
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Description: | Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. There are no dues or fees for AA membership; we are self-supporting through our own contributions. |
Alzheimer's Society Cambridgeshire | |
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Description: | If you need dementia support, we’re here for you. Get personalised information, Support and advice |
Andy's Man Club | |
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Description: | ANDYSMANCLUB are a Men’s Mental Health Charity – Offering free-to-attend talking groups for men and challenging the stigmas around Male Mental Health. Various locations across the UK |
Army Welfare Service/Service Personnel Veterans Agency | |
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Description: | Confidential welfare support for servicemen/women and their families. Support also available for housing, finances, healthcare, children and after leaving the military. |
ARU Law Clinic | |
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Website: | https://aru.ac.uk/business-and-law/economics-finance-and-law/law-clinic |
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Description: | Committed to legal excellence and social justice, our award-winning law clinics on our campuses in Cambridge, Chelmsford and Peterborough offer free, face-to-face legal advice. We offer a free 30 minute session in Cambridge, Peterborough and Chelmsford on legal advice.Know your rights. Know your options. |
ASB Help | |
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Description: | Charity designed to provide information & support for sufferers of anti-social behaviour. |
Asperger East Anglia | |
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Description: | Asperger East Anglia offers personal help and support to sufferers and their families |
Aspire Cambridge | |
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Website: | https://www.changegrowlive.org/drug-alcohol-service-cambridgeshire |
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Description: | Advice and support for people with drug or alcohol dependency issues and their friends and family. |
Aspire Drug Treatment Peterborough | |
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Description: | We'll listen to you and help you set goals. We offer one-to-one sessions, group work and substitute prescribing to help with your recovery. We are open access so anyone can self refer. |
At a Loss | |
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Description: | Online signposting and live chat for anyone who has been bereaved. |
B-United | |
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Description: | Through our B-United Project, we can offer short term & long-term support to men, whether you have children or not.We can offer you advise and guidance on a range of situations and we can also signpost you to relevant services in your local area.B-United is a county wide provision covering all areas of Cambridgeshire, Peterborough, Huntingdon & Fenland. Our worker will be able to provide you with support via telephone, email, text/WhatsApp or virtually through Microsoft Teams/ Zoom.We can offer emotional support, practical support, support with court & other meetings and access to a specialist domestic abuse counsellor.We can also offer support and guidance to professionals who want to learn more about domestic abuse and how it affects male victims. |
Barnardo's | |
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Description: | Counselling for children who have been abused, fostering and adoption services, vocational training and disability inclusion groups. There maybe charges for some services |
Bereavement Advice Centre | |
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Description: | Practical information, advice and signposting on issues and procedures following a death, for anyone who has been bereaved and professionals and volunteers who support them. |
Bipolar UK | |
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Description: | National charity that supports individuals with Bipolar also their family members carers and friends. |
Blue Smile Project | |
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Description: | Art based therapy, one to one counselling to children and young people aged 3 to 13 Based in Cambridgeshire |
Brake's National Road Victim Service | |
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Description: | Brake's helpline offers support to people bereaved or seriously injured road crashes and their carers |
British Red Cross | |
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Description: | Provides support at home, transport and mobility aids, and help people when they face a crisis in their lives. Support is also available for refugees and vulnerable migrants.Other services include helping to find missing family members, help with money worries and for people experiencing loneliness. |
Buy With Confidence | |
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Description: | Approval scheme owned by Trading Standards – we put consumers in touch with Trading Standards Approved & vetted businesses |
Cambridge & Ely Child Contact Centres | |
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Description: | Provides a place where children from separated families can enjoy contact with a non-resident parent or other family member. The resident parent must give permission. The centres offer a child-centred atmosphere that helps to build trust and confidence. |
Cambridge City Council | |
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Description: | For services & information |
Cambridge Dial-a-Ride | |
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Description: | Cambridge Dial-a-Ride is a non-profit organisation which provides local transport services via a Membership Scheme that are safe, affordable, and accessible to community groups and to individuals who have difficulty in accessing public transport. |
Cambridge Ethnic Community Forum (CECF) | |
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Description: | Helps those living in Cambridge who are from minority ethnic communities and who are suffering from racial harassment.Provide emotional and practical support, counselling and appearing with you in court. Their services are free and confidential. |
Cambridge Family Mediation Service | |
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Description: | Professionally trained mediators and family workers supporting families through change including separation and divorce. Offering mediation, separated parenting workshops, separated parental guidance. Charges for this service. |
Cambridge Money Advice Centre | |
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Description: | Free confidential advice to help you get out of and stay out of debt |
Cambridge Rape Crisis | |
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Description: | Cambridge Rape Crisis offer a range of specialist services to anyone who has been affected by sexual violence at any time in their lives. Services include advocacy, telephone support, email support, emotional support and counselling. |
Cambridge Women & Homelessness Group | |
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Description: | Temporary accommodation for women 18 to 60 who are faced with homelessness. Also helps vulnerable women in the community with a number of issues. |
Cambridge Womens Aid | |
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Description: | Services and support for women and children experiencing domestic abuse |
Cambridgeshire Bobby Scheme | |
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Description: | Free home security support service for victims of crime over 60 and those at risk or vulnerable (small charge for non-victims) |
Cambridgeshire Children & families | |
Website: | https://www.cambridgeshire.gov.uk/residents/children-and-families |
Description: | Provides a range of information, help & support for children & families |
Cambridgeshire Constabulary | |
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Description: | Report a crime and information and advice about the constabulary |
Cambridgeshire Deaf Association | |
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Description: | Advocacy services for adults, children and young people, eg: Advocate support in police stations, courts and victim support services and prisons. Freedom Programme for Deaf women who are experiencing domestic abuse. Casework for deaf adults, eg benefit forms, housing issues. Care & Support for deaf children, young people and adults in their homes and the community. Variety of social events for deaf people, and courses eg 5 Ways to Wellbeing. |
Cambridgeshire Fire & Rescue Service | |
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Description: | Fire & safety advice for homes and businesses |
Cambridgeshire Fire and Rescue - Safe and Well Visit | |
Website: | https://www.cambsfire.gov.uk/home-safety/safe-and-well-visit/ |
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Description: | Cambridgeshire Fire and Rescue Service carry out Safe and Well Visits and Home fire safety checks to those who are most vulnerable. This may include those who smoke, have a disability or mental health problems and are prioritised according to individual risk.Visits assess six key areas including fire safety, falls prevention and crime reduction. |
Cambridgeshire Recovery Service | |
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Description: | Cambridgeshire Recovery Service provide community based support groups and well-being classes for lifelong recovery. They host weekly Recovery Cafes within Huntingdon, Ely, March, Wisbech, St. Neots and Cambridge. They will support, advise and guide you to assist with your mental health, living and employment. |
Cambridgeshire Voluntary & Community Groups Directory | |
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Description: | Our purpose is to support charitable organisations by providing them with the tools they need to keep going. We provide training, one-to-one consultancy and advice to help community and voluntary groups set up, develop and grow in Cambridge, South Cambridgeshire and Fenland. |
Cambridgeshire Women's Resource Centre | |
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Description: | Cambridgeshire Women's Resource Centre is an accessible community space. They offer group activities, general support, educational course and creative activities. They also run the Free Programme for women who have been affected by domestic abuse. |
Care & Repair Peterborough | |
Website: | https://fis.peterborough.gov.uk/kb5/peterborough/directory/site.page?id=oQehTHOBth8 |
Description: | Care and Repair is a Home Improvement Agency within Peterborough City Council. It assists older, vulnerable and disabled (adults and children) to repair, maintain and adapt their homes. This enables independent living and ensures people's homes are warm and safe. The Care and Repair Team also deliver aids and adaptations that help to prevent falls and accidents in the home. |
Care Choices | |
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Website: | http://www.carechoices.co.uk/community-navigators-cambridgeshire/ |
Description: | Provides details of local services and organisations that may be useful to you if you are looking for care. Including things such as local council contacts, day care centres, information points, legal help, transport services and more. |
Care Micro Enterprises | |
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Description: | Care Micro-Enterprises (CMEs) are local people we are helping to set up their own small businesses. They provide their neighbours with personalised care and support, and other services that maintain independence at home. |
Care Network Cambridgeshire | |
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Description: | Helps older, isolated and vulnerable people to stay independent and maintain social contact and friendships |
Caresco | |
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Description: | We run a range of services for our local community in Sawtry and the immediate surrounding area, including a day club, car scheme, men’s shed, foodbank, carers’ support group, Christmas Day Party and more. |
Caring Together | |
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Telephone: | Peterborough - 01733 645234 Cambridge - 01480 499090 or 0345 241 0954 |
Description: | Our aim is to help relieve the stresses of caring by providing quality help and support for adults and young carers. |
Centre 33 (Cambridgeshire) | |
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Description: | Providing young people up to the age of 25 with practical and emotional support in areas such as mental health, caring responsibilities, housing, sexual health and more.The Young Carers Project offers young carers across Cambridgeshire support, information, planning and respite from their caring responsibilities. |
Change Grow Live | |
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Description: | Change Grow Live are a service that support people to change the direction of their lives. Their aim is to see people achieve their goals in the best ways possible. The hold community based groups that lead you towards recovery. |
Changing Lives | |
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Description: | Provides support with homelessness, addiction and a range of other problems. Referrals normally through local authority housing teams |
Child Bereavement UK | |
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Description: | We support any child or young person up to the age of 25 who has been bereaved of someone special, we also support parents/carers who are bereaved of a baby or child at any age. We offer face-to-face support for individuals, couples or families. We also offer a group for younger children (4-11) and their families and a group for young people aged between 12 & 25 where they can meet other young people who have also been bereaved. |
Child death helpline | |
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Description: | Provides support to anyone affected by the death of a child of any age, under any circumstances, however recent or long ago. |
Child Exploitation and Online Protection (CEOP) | |
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Description: | We are here to help and give you advice, and you can make a report directly to us if something has happened online which has made you feel unsafe, scared or worried. This might be from someone you know in real life, or someone you have only ever met online. |
Child Maintenance Options | |
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Telephone: | 0800 953 0191 8am-8pm Mon-Fri and 9am-4pm Sat (excluding bank holidays) |
Description: | Child Maintenance Options is a free service that provides impartial information and support to help separated parents make decisions about their child maintenance arrangements. Online maintenance calculator. Benefits table to tell you what benefits you may be entitled to. |
Child Sexual Abuse - Centre of Expertise | |
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Description: | Centre of Expertise on child sexual abuse (CSA Centre). We want children to be able to live free from the threat and harm of sexual abuse. Our aim is to reduce the impact of CSA through improved prevention and better response |
Childhood First | |
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Description: | Referral to a residential children's home for severely traumatised children & YP 5-18yrs with complex emotional, psychological and behavioural needs. Charges apply. |
Childline | |
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Description: | Free and confidential helpline for anyone under 19 in the UK with any issue they’re going through, whether it’s something big or small. |
Childnet | |
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Description: | Help & support for under 18’s for a large range of issues |
Choices Counselling | |
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Description: | Choices offer a countywide confidential counselling and therapeutic service for women and men whose lives are affected by childhood sexual abuse. |
CHS Group - New Horizons Project | |
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Description: | New Horizons offers 121 coaching for people who are not in work and who are struggling financially. We can help people make sense of their money situation, get online get into training and and get close to the job market. |
Cinnamon Trust | |
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Description: | National charity for elderly or terminally ill people and their pets. Helps with care of pets and provides pets for the lonely & isolated. |
Citizens Advice | |
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Description: | Help and advice on issues such as housing, debt, benefits, immigration, consumer issues and family law |
Citizens advice | |
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Description: | Citizens Advice is a network of independent charitities that offer confidential advice online online, over the phone and in person. This service is free of charge. |
Cog-wheel Trust | |
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Description: | Affordable counselling to adults, children, couples, and families across Cambridgeshire |
Combat Stress | |
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Description: | Charity specialising in the care of veterans mental ill health.Combat Stress provides a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online. |
Community Link | |
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Description: | It is a wheelchair accessible service for anyone who lives in the urban area of Peterborough and experiences difficulty using standard public transport or who has no access to public transport. The service will collect you from your home, drop you off in the city centre (four days a week) or a supermarket (once a week) and pick you up again for your return journey approximately two and a half hours later. Additional trips may also be organised on an ad hoc basis. |
Contact | |
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Description: | Providing advice, information and support to parents of disabled children |
Coroners Court Support Service | |
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Description: | The Coroners’ Court Support Service (CCSS) is an independent voluntary organisation whose trained volunteers offer emotional support and practical help to bereaved families, witnesses and others attending an Inquest at a Coroner’s Court. |
Counselling directory | |
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Description: | Counselling Directory only lists counsellors and psychotherapists who are members of a recognised professional body or those who have sent us copies of their qualifications and insurance cover. |
CPFT Recovery College | |
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Telephone: | 01733 746660/746662 (Peterborough) and 01223 227510 (Cambridge) |
Description: | Recovery College East provides a collaborative, educational learning environment and aims to convey messages of hope, empowerment and opportunity to all. It celebrates strengths and successes rather than highlighting deficits or problems |
CPSL Mind Cambridgeshire, Peterborough and South Lincolnshire | |
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Description: | CPSL Mind provides a wide range of services across the county to support those recovering from mental health challenges, promote positive mental health and tackle mental health-related stigma and discrimination within our communities. |
Crimestoppers | |
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Description: | Independent crime fighting charity that offers advice and informationProvide information about a crime anonymously |
Criminal Injuries Compensation Authority | |
Website: | https://www.gov.uk/claim-compensation-criminal-injury/make-claim |
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Description: | The authority deals with compensation claims from people who have been physically or mentally injured because they were a victim of violent crime in England, Scotland or Wales.Staff in the Victim and Witness Hub can support you with your application |
Cross Keys Homes | |
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Description: | Help and advice on tenancy issues and use of many support services |
Cruse | |
Email: | Online chat or see your local area email address in description |
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Description: | Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people. Peterborough - 01733 348 439, option 2 - Email peterboroughbranch@cruse.org.uk Cambridge 01733 348 439, option 1 - Email cambridgebranch@cruse.org.uk Huntingdonshire - 01733 348 439, option 1 - Email huntingdonshirebranch@cruse.org.uk |
DA App 'Bright Sky' | |
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Description: | Bright Sky' is the first app to directly offer aid to victims by enabling them to record incidents and locate nearby advocacy services. Available on both Android and iOS smartphones as a free download, the app enables sufferers to find contact details of specialist domestic abuse services in the area who can help, as well as catalogue violent occurrences using text, photo and video services on their phone. The app also features a button which directly dials 999, as well as the option for those who suspect someone they know is suffering abuse to seek advice. |
Deafblind UK | |
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Description: | National charity offering information, advice, social groups and support for people with both sight and hearing loss |
Dementia UK | |
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Description: | Provides specialist nursing support and general support for people living with dementia, their families and carers of someone with dementia |
Depend | |
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Description: | A voluntary organisation whose aim is to provide support, advice and info for anyone who knows, or is related to a transsexual person in the UK. Run by the partners, and ex partners, the parents and the children, the 'significant others' of transsexual people in the UK. |
Depression UK | |
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Description: | National self- help organisation that offers support and advice |
Dhiverse | |
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Description: | o provide high quality sexual health and HIV support, education and information for all. We are inclusive, caring, non-judgmental and committed to upholding our organization’s values. Through service user involvement, campaigns and collaboration we challenge stigma, prejudice and inequalities. |
Dhiverse | |
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Description: | Sexual health charity in Cambridgeshire providing support and information for those diagnosed. We offer with accesible sex education and support. Also offers free counselling service. |
Diamonds | |
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Description: | Friendly and informal transgender support & social group based in Cambridge. |
Different Strokes | |
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Description: | Helps stroke survivors of working age and younger to recover |
Digital Trust | |
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Description: | Advice on stalking and digital abuse. We provide easy to use, clear advice directly in the hands of victims. Help victims when they don't meet the police threshold or experience an inadequate response. Give victims more control over their situation. Improve the victim's understanding of stalking and digitial abuse and the risks. Increase both a person's physical and digital safety. Help victims to explain their abuse in more clear and coherent terms. |
Disability Cambridgeshire | |
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Description: | We maintain and improve the quality of life of disabled people and carers. We are a user-led organisation, that means we are by disabled people for disabled people, their families and their carers, who live and work in Cambridgeshire |
Disability Information Service Huntingdon (DISH) | |
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Description: | Provides information and advice for disabled and elderly people and carers. |
Disability Peterborough | |
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Description: | Information and advice service for the physically disabled or sensory impairment. For over 18's only. |
Do it | |
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Description: | Lists all volunteer positions in your area. |
Dog's Trust Freedom Project | |
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Website: | https://www.dogstrust.org.uk/help-advice/hope-project-freedom-project/freedom-project |
Description: | A specialist dog fostering service for people fleeing domestic abuse. The service supports survivors to get to safety knowing their beloved pet is safe and well cared for until they can be safely reunited. |
DrugFAM | |
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Description: | Providing a lifeline of safe and caring support to families, friends and partners affected by someone else's drug or alcohol use |
East Cambs District Council | |
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Description: | Offer housing advisers for those that are homeless or threatened with homelessness Advice and information for residents of East Cambs |
East Coast Recovery | |
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Description: | Their vision is to help people start their recovery journey regardless of their location or personal circumstance. Their expert approach to addiction treatment is known to promote personal empowerment. |
East of England Gambling Service | |
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Description: | Whether you are affected by your own gambling or someone else's, you are welcome to come and talk to us. We offer support to individuals and families experiencing the negative impact of gambling. |
Embrace - Child Victims of Crime | |
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Description: | Providing children, young people and families who have been victims of serious crimes with practical and emotional support. |
Emergence | |
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Description: | Service user-led organisation aimed at offering support and advice for anyone affected by personality disorders |
Encompass Network | |
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Description: | Linking, supporting and representing the LGBTQ+ community in Cambridgeshire; promoting equality and diversity, and eliminating discrimination |
Epilepsy Society | |
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Description: | UK's leading provider of epilepsy services, through our cutting edge research, awareness campaigns, information resources and expert care, we work for everyone affected by epilepsy in the UK |
Escaping Victimhood | |
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Description: | Provides unique supportive residential workshops for people whose lives have been disrupted by the trauma of serious crime. |
Everyturn | |
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Website: | https://www.everyturn.org/talking-therapies/locations/peterborough/ |
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Description: | Our Peterborough service provides free and confidential Talking Therapies & counselling to anyone aged 17+ who is registered with a GP in the Peterborough and Cambridgeshire area. |
Extended Hands | |
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Description: | Peterborough - community based women outreach team, to support and serve women and girls. We extend a hand of practical support, friendship and fellowship to women by creating an environment of socialising, empowerment, skills development and fun activities. |
Faith Matters | |
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Description: | Works to reduce extremism and interfaith tension |
Families Information Service | |
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Description: | Provided by Cambridge County Council |
Family Law Advice | |
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Description: | Legal advice and guidance for divorce, children proceedings, finances and non molestation order and occupation order applications under the family law act 1996. |
Family Lives | |
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Description: | Information and advice for dealing with bullying at school, work and online. |
Family Lives | |
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Description: | Crisis support for families who are struggling with family life through our helpline, email support, local services and online support |
Family Mediation | |
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Description: | Offers mediation in all couple and family disputes particularly those related to separation, divorce and parental conflict. Any issues can be addressed including those concerning children, finance and property. The aim is to help participants in the mediation reach their own agreed decisions and plans for the future. |
Family Mediation Peterborough | |
Email: | |
Website: | |
Telephone: | |
Description: | Welcome to the Peterborough Family Mediation & Counselling Service. We are your local mediation service for family matters. Professional mediators who will help you with child contact and living arrangements as well as dealing with financial matters as part of divorce or separation. We have mediators who exclusively support parents in the Peterborough area offering appointments quickly to help you to resolve your dispute. |
Family Voice (Peterborough) | |
Email: | |
Website: | |
Telephone: | |
Description: | Helps parents of disabled children engage with professionals, access information and services |
Fenland District Council | |
Email: | |
Website: | |
Telephone: | |
FFLAG | |
Email: | |
Website: | |
Telephone: | |
Description: | A National voluntary organisation and registered charity dedicated to supporting parents and their lesbian, gay and bisexual daughters and sons. |
Financial Conduct Authority | |
Website: | |
Telephone: | |
Description: | Help formalist arrangements for the repayments of debts. Although deal with mainly fraud and civil issues there is plenty of advice and information on financial issues. |
Forced Marriage Unit (home office) | |
Email: | |
Website: | |
Telephone: | |
Description: | For help and advice for victims of forced marriage and help with leaving |
Forever Active | |
Email: | |
Website: | |
Telephone: | |
Description: | Health club for the over 50s and those returning to a more active lifestyle in Cambridgeshire. |
FORWARD (Foundation for Women's Health Research and Development) | |
Email: | |
Website: | |
Telephone: | |
Description: | FORWARD are the leading African women-led organistion working to end violence against women and girls. From female genital mutiliation and child marriage to domestic and sexual violence, they tackle abuse and discrimination - enabling African women and girls to have the dignity, health and equality they deserve. |
Freedom Programme | |
Email: | |
Website: | |
Telephone: | 24 hour Freedom Programme helpline 0808 2000 247 / 01942 262 270 |
Description: | Freedom Programme is a domestic violence programme which is primarily designed for women as victims of domestic violence. The aim is to help them to make sense of and understand what has happened to them, instead of the whole experience feeling like a horrible mess. The programme describes in details how children are affected by being exposed to this kind of abuse. The programme usually lasts for 11 or 12 weeks and is FREE. Rolling programmes that can be joined at any time. |
Friends Against Scams | |
Email: | |
Website: | |
Telephone: | Citizens Advice consumer helpline 0808 223 1133 / Action Fraud 0300 123 2040 |
Description: | A National Trading Standards Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering people to take a stand against scams |
Friends, families and travellers | |
Website: | |
Telephone: | |
Description: | We are a charity who seek to end racism and discrimination against Gypsies, Travellers and Roma, whatever their ethnicity, culture or background, whether settled or mobile, and to protect the right to pursue a nomadic way of life. |
Galop | |
Email: | |
Website: | |
Telephone: | Galop have taken over Broken Rainbow Helpline Tel 0800 999 5428 |
Description: | Welcome to Galop, the leading LGBT anti-violence & abuse charity. We give advice and support to people who have experienced biphobia, homophobia, transphobia, sexual violence or domestic abuse. We also support lesbian, gay, bi, trans people. |
Gender Identity Research and Education Society (GIRES) | |
Email: | |
Website: | |
Telephone: | |
Description: | GIRES is a UK wide organisation whose purpose is to improve the lives of trans and gender non-conforming people of all ages, including those who are non-binary and non-gender. GIRES is a volunteer operated membership charity that, in collaboration with the other groups in its field, hears, helps, empowers and gives a voice to trans and gender non-conforming individuals, including those who are non-binary and non-gender, as well as their families. We use evidence from these individuals’ lived experiences, combined with scientific research into gender identity development, to educate all those who are able to improve their wellbeing. We contribute to policy development regarding equality and human rights for these individuals, especially in healthcare. We also deliver training, e-learning and information to public and private sector organisations, many of which are corporate members of the charity, for instance when a trans or gender non-conforming employee or student needs support. |
Get Connected | |
Email: | |
Website: | |
Telephone: | |
Description: | Providers of private rehabilitation, treating drug and alcohol addictions along with process addictions like gambling, sex & love and eating disorders. |
Get Self Help | |
Email: | |
Website: | |
Description: | Cognitive Behaviour Therapy information for anxiety, depression and other mental health issues. Online service. |
Gingerbread | |
Email: | |
Website: | |
Telephone: | |
Description: | Charity for single parents offering advice and information |
Good Grief Trust | |
Email: | |
Website: | |
Description: | Online resources and signposting for anyone who has been bereaved. |
Grief Encounter | |
Email: | |
Website: | |
Telephone: | |
Description: | Emotional support and resources for young people aged 4 – 25 years and their carers who have lost a parent, sibling or main carer at least four months ago |
Headway Cambridgeshire and Peterborough | |
Email: | |
Website: | |
Telephone: | |
Description: | Provides specialist services and support to people with a brain injury and their families |
Hinchingbrooke | |
Email: | |
Website: | |
Telephone: | |
Home Start Cambridge & District | |
Email: | |
Website: | |
Telephone: | |
Description: | Home-Start is one of the UK’s leading family support charities, a voluntary organisation offering support to families who have at least one child under five when family life becomes difficult.Our service supports families, through weekly volunteer home visits, to deal with diverse concerns such as parental mental health issues, isolation, postnatal illness, disability, bereavement, multiple births and parenting skills. We also support families in a group setting currently in Chesterton and Wisbech and run an online group called First Connections. |
Hope Again | |
Email: | |
Website: | |
Telephone: | |
Description: | Youth website of Cruse, providing support, advice and signposting service to young people aged 12 - 25 years. |
Hope Into Action Peterborough and Cambridge | |
Email: | |
Website: | |
Description: | A charity set up to fight homelessness initially in Peterborough, now across the country. Our dream is to change the lives of the most disadvantaged in our society by finding them homes rather than a bed for the night. Also offers professional support as well as linking them with local mentors who help them become positive members of the society again. Provides homes for people with multiple issues including those recovering from drug and alcohol addition, fleeing domestic violence, street sleepers and those leaving prison. Currently has 27 houses in 7 cities. |
Hub of Hope | |
Website: | |
Description: | The Hub of Hope is the UK’s leading mental health support database. It is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place for the first time. |
Huntingdon District Council | |
Email: | |
Website: | |
Telephone: | |
Description: | Housing help and support for the homeless and those threatened with homelessness |
Huntingdon Freemen's Trust | |
Email: | |
Website: | |
Telephone: | |
Description: | Relief in need - for the benefit of children, families, pensioners, the disabled and people who are on a low income or struggling due to a variety of circumstances. Applicants may be working or in receipt of benefits, but we will need to assess your income and expenses to verify your need. We will consider grants for a variety of purposes including help with essential household items, medical and mobility equipment and adaptations. We do not normally consider grants for the payment of rent, council tax, debts, fines or funeralsWe can only consider applications for our services from individuals, groups and organisations who live or are based within the area covered by Huntingdon Town Council, including Oxmoor, Hartford, Sapley, Stukeley Meadows and Hinchingbrooke Park. |
Hyde Minster Housing | |
Email: | |
Website: | |
Description: | Housing association offering many different services to their tenants |
IAPT- Psychological Wellbeing Service | |
Email: | |
Website: | |
Telephone: | |
Description: | The IAPT teams are based in Peterborough, Fenland, Huntingdon and Cambridge and are there to help people manage common mental health problems such as anxiety and low mood which can create difficulties in a person's everyday life. We accept self referrals from people over the age of 17 and who reside within Cambs or are registered at the Wansford and Kingscliffe Practice and Oundle Medical Practice. |
iCash | |
Website: | |
Telephone: | |
Description: | LGBTQ Drop In every Thursday 1430-1530 at King Chambers, Priestgate, Peterborough for 16-25 year olds. They offer support with free condoms and c-cards, gender identity and sexual orientation support, full sexual health screening, referrals for counselling, support to report hate crimes, support with school/work related problems, referral to the Youth Group, help to get support with domestic or sexual violence, help to get support with alcohol, drugs and mental health. |
Imaan | |
Email: | |
Website: | |
Description: | Imaan supports LGBT Muslim people, their families and friends, to address issues of sexual orientation within Islam. It provides a safe space and support network to address issues of common concern through sharing individual experiences and institutional resources.Imaan promotes the Islamic values of peace, social justice and tolerance through its work, and aspires to bring about a world that is free from prejudice and discrimination against all Muslims and LGBT people. |
IMPAKT Housing and Support | |
Email: | |
Website: | |
Telephone: | |
Description: | IMPAKT Housing and Support provide the countywide Domestic Abuse Support Service for Cambridgeshire and Peterborough, providing support to anyone experiencing domestic abuse. People can self-refer via the email and phone number above. Support will be provided in a trauma informed way to understand the needs and wishes of the individual and develop appropriate support and safety plans. Support can be given with issues around home security to help survivors remain safely in their own homes where appropriate, accessing benefits and signposting or referral to specialist services such as legal representation, mental health and substance misuse. |
Internet Watch Foundation | |
Website: | |
Telephone: | |
Description: | We work to stop the repeated victimisation of people abused in childhood and make the internet a safer place, by identifying & removing global online child sexual abuse imagery. |
Jewish Bereavement Support Services | |
Email: | |
Website: | |
Telephone: | |
Description: | Counselling service for people from the Jewish community who have been bereave |
Jimmy’s Cambridge | |
Website: | |
Telephone: | |
Description: | Emergency Accomodation for individuals finding themselves rough sleeping or vulnerably housed in Cambridge. There may be a £10 charge for this service depending on income. |
John Huntingdon Charity | |
Website: | |
Telephone: | |
Description: | All JHC services are totally free of charge and confidentiality is assured. Advice is available for benefits, housing, homelessness and small debts. JHC works closely with many other organisations including Cambridge Citizens advise, Sawston Medical Centre, South Cambs District Council, schools, Children's Centre and Children's Locality team. |
Karma Nirvana | |
Email: | |
Website: | |
Telephone: | |
Description: | Specialise in Forced Marriage and Honour Based Abuse. We do support victims and survivors that have experienced sexual abuse/violence however, we don’t specialise in this area. |
Keep Your Head | |
Email: | |
Website: | |
Description: | Keep Your Head brings together reliable information on mental health and wellbeing for children, young people and adults across Cambridgeshire & Peterborough. |
Kidscape | |
Email: | |
Website: | |
Telephone: | |
Description: | Providing practical support, training, and advice to challenge bullying and protect young lives. |
Kingsgate Community Church | |
Email: | |
Website: | |
Telephone: | |
Description: | KingsGate is a Community Church and provides a variety of different religious groups and meetings. |
Kooth | |
Website: | |
Description: | A free, confidential counselling service, provides mental health self-help information and support online for people aged between 11 and 19. Young people can chat to counsellors on the website until 10pm, 365days a year, and join in on forums with young people experiencing similar challenges. |
Library Link | |
Email: | |
Website: | |
Telephone: | |
Description: | If you have difficulty visiting our libraries, then the Library Link service can help you by bringing books and talking books to your home. |
Lifecraft | |
Email: | |
Website: | |
Telephone: | |
Description: | Lifecraft offer a wide range of free services to help and support Members in their wellbeing and recovery. Services include creative activities, recovery groups, social activities and employment and volunteering opportunities. Lifecraft also have an Information Hub, a counselling service, a suicide bereavement support service, and Lifeline, a telephone helpline that runs 365 days a year. |
Lifeline | |
Email: | |
Website: | |
Telephone: | |
Description: | Community alarm service provided by Cross Keys Homes |
Link to Change | |
Email: | |
Website: | |
Description: | The Dodgems project in Cambridgeshire provides wellbeing and resilience support to boys and young men aged 7-26 years old in changing the cycle of exploitation. |
Little Miracles | |
Email: | |
Website: | |
Telephone: | |
Description: | Little Miracles supports families who have children (0-25) with additional needs, disabilies and life-limiting conditions. We offer a variety of services (counselling, play therapy, bereavement care, emotional support, benefits advice and Family Support), activities (social groups, after school clubs, youth clubs, holiday clubs and days out) and training (to both the parents and the 188 children and young people who we support currently not in traditional forms of education) |
Longhurst Group (Peterborough) | |
Website: | |
Telephone: | |
Description: | Housing schemes, tenancy support, maintenance and services for elderly people |
Love Your Neighbour | |
Email: | |
Website: | |
Description: | Their mission is to support Love Your Neighbour Hubs with the expertise and resources to be highly impactful centres of social transformation in cities and neighbourhoods across the UK. |
LoveSaid | |
Email: | |
Website: | |
Telephone: | |
Description: | Our mission is to support victims of fraud through practical support,mental health support and education/training. |
Lucy Faithfull Foundation | |
Email: | |
Website: | |
Telephone: | |
Description: | We work closely with frontline workers and professionals such as police officers, social workers and education staff to ensure children are as safe as they can be. We keep children safe in all our work.We work with entire families that have been affected by sexual abuse including: young people with inappropriate sexual behaviours; adult male and female sexual abusers; victims of abuse and other family members.Drawing on our expert knowledge, we offer a broad range of services for professionals and members of the public and we run the confidential Stop It Now! helpline. |
Luna | |
Email: | |
Website: | |
Description: | Luna’s vision is that every child or young person who experiences the death of a parent or primary caregiver by suicide receives timely support to mitigate the risks they face.They provide evidence-based training for people working with children and young people who have been bereaved by suicide.Luna does not offer direct support to children and families impacted by suicide. |
Macmillan Cancer Support | |
Website: | |
Telephone: | |
Description: | Cancer care services, help and advice |
Mail Preference Service | |
Email: | |
Website: | |
Telephone: | |
Description: | Free service that enables consumers to have their names and home addresses removed from lists used by the industry. |
Making Space | |
Email: | |
Website: | |
Telephone: | |
Description: | Making Space is a UK charity providing quality care and support to people with a wide variety of needs including those with physical and/or mental health conditions, learning disabilities and dementia. We also offer the same level of support to their friends, families and carers – enabling each and every user of our services to shape their life around personal aspirations and circumstances. |
ManKind | |
Website: | |
Telephone: | |
Description: | Support for male victims of domestic violence and abuse |
Memory Café Directory | |
Email: | |
Website: | |
Telephone: | |
Description: | Online list of memory cafes around the UK where people with dementia and their families can meet and support each other. |
Men's Advice Line | |
Email: | |
Website: | |
Telephone: | |
Description: | Help and support for male victims of domestic violence |
Mermaids | |
Email: | |
Website: | |
Telephone: | |
Description: | Helping gender-diverse kids, young people and their families since 1995. Mermaids provides a helpline aimed at supporting transgender youth up to and including the age of 19, their families and professionals working with them. The helpline offers emotional support, a gateway to the parents and teens forums, information about current legislation and protections under the law, plus signposting to training and resources between 9am and 9pm, Monday to Friday. We also have a Legal and Policy Manager for support. Webchat available. |
Metropolitan (was Granta Housing) | |
Website: | |
Telephone: | |
Description: | Housing provider along with a range of care and support services |
Mind - Good Life Service | |
Email: | |
Website: | |
Telephone: | |
Description: | Good Life takes a fresh approach to community based wellbeing support for adults living in Cambridgeshire and Peterborough. It focuses on individual strengths and skills, encouraging peer support and community connectivity. |
Muslim Bereavement Support Service | |
Email: | |
Website: | |
Telephone: | |
Description: | Emotional support and guidance, for women within the Muslim community who have been bereaved, provided by female volunteers in accordance with the Qur’an and Ahadeeth on the bereavement process, with advice on prayers and other religious aspects. |
Muslim Women's Network | |
Email: | |
Website: | |
Telephone: | 0800 999 5786 10am-4pm Mon-Fri Webchat also available at these times |
Description: | The overall goal of the helpline is to provide a national specialist faith and culturally sensitive service that is confidential and non-judgmental, which offers information, support, guidance and referrals to Asian and Muslim women and girls from diverse ethnic / faith backgrounds who are suffering from or at risk of abuse or facing problems on a range of issues. The helpline also acts as an interface or conduit between the victims and services that offer a concrete response to the request for help. |
My Support Space | |
Email: | |
Website: | |
Telephone: | |
Description: | My support space is for people aged 16 and over who have been affected by crime and traumatic events and feel unable to cope. They will help you move on with your life |
NAPAC (National Association for People Abused in Childhood) | |
Email: | |
Website: | |
Telephone: | |
Description: | Help empower survivors of childhood abuse |
National Autistic Society | |
Email: | |
Website: | |
Telephone: | |
Description: | Provides information, support and services to adults with autism including Asperger Syndrome |
National Bereavement Service | |
Email: | |
Website: | |
Description: | Providing practical support and signposting for emotional support for anyone who has been bereaved. |
National Bullying helpline | |
Email: | |
Website: | |
Telephone: | |
Description: | Help and advice covering bullying in the workplace, bullying at school and online harassment |
National centre for domestic violence | |
Email: | |
Website: | |
Telephone: | |
Description: | The National Centre for Domestic Violence (NCDV) provides a free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.Our service allows anyone to apply for an injunction within 24 hours of first contact (in most circumstances). We work in close partnership with the police, local firms of solicitors and other support agencies (Refuge, Women’s Aid etc) to help survivors obtain speedy protection. |
National Domestic Violence Helpline | |
Website: | |
Telephone: | |
Description: | A national service for women experiencing domestic violence |
National Homicide Service | |
Website: | https://www.victimsupport.org.uk/more-us/why-choose-us/specialist-services/homicide-service/ |
Telephone: | |
Description: | Practical and emotional support for bereaved families and eyewitnesses of homicides. Families can self-refer or be referred by their Family Liaison Officer. |
National Male Survivor Helpline and Online Support Service | |
Email: | |
Website: | |
Telephone: | |
Description: | Providing immediate emotional support, information and advice to men and boys affected by sexual abuse or rape in England and Wales. |
National Offender Management Service Victim Helpline | |
Email: | |
Telephone: | |
Description: | Answer machine in operation out of hours. For people who have been a victim of crime or are related to a victim and are worried about the prisoner`s release or have received unwanted contact from a prisoner. Trained staff will deal with your call in confidence. Details about the exact location of a prisoner and the date of their expected release from prison cannot be disclosed but all concerns will be passed onto the prison governor where the prisoner is serving. Referrals - National Offender Management Service (Prisons & Probation) - No cost involved. |
National Self-Harm Network | |
Email: | |
Website: | |
Description: | Offers support, advice and advocacy services to people affected by self- harm and their families |
Neighbourhood Watch | |
Email: | |
Website: | |
Telephone: | |
Description: | Advice on how to start a scheme in your area or find your local co-ordinator. |
New Haven Night Shelter | |
Website: | https://www.longhurst-group.org.uk/search-for-care-and-support/the-new-haven/ |
Telephone: | |
Description: | Provides temporary overnight accommodation for men and women 17 plus – run by Axiom Housing |
NHS inclusion service | |
Email: | |
Website: | |
Telephone: | |
Description: | Advice, information & interventions on subjects such as drugs or alcohol issues, sexual health and psychological and well-being services for 18yrs plus. |
NSPCC | |
Email: | |
Website: | |
Telephone: | |
Description: | Adult Helpline: Any adults wishing to report a concern for a child or children, or are wishing to report any non recent abuse which has never been reported before Individuals can also call us for advice & signposting. |
OCD UK | |
Email: | |
Website: | |
Telephone: | |
Description: | Support on how to cope with OCD (Obsessive Compulsive Disorder)– any age |
OCD UK Youth | |
Email: | |
Website: | |
Telephone: | |
Description: | Support on how to cope with OCD (Obsessive Compulsive Disorder) - Young People |
Offenders Families Helpline | |
Email: | |
Website: | |
Telephone: | |
Description: | For advice and support for families who have a loved one in contact with the Criminal Justice System |
Ormiston Families | |
Email: | |
Website: | |
Telephone: | |
Description: | We take early and preventative action to create safe, healthy and resilient families who feel in control of their own wellbeing. Our services include: working with families affected by offending; promoting mental health and working with communities. |
P3 | |
Email: | |
Website: | https://www.p3charity.org/services/cambridgeshire-floating-support-service- |
Telephone: | |
Description: | This county-wide floating support service is for people who need support to manage and maintain their accommodation if it is at risk.Our flexible approach will ensure you receive the right support, at the right time, and in the right place, to address any difficulties which may be preventing you from living independently.We offer a tailored package of support, centred around you and your needs, including:Managing your tenancy Mental health support Housing advice Budgeting and debt Accessing financial support Social and community groups Employment, education & training opportunities Signposting to other services |
P3 - Visiting Support Service | |
Email: | |
Website: | https://www.p3charity.org/services/cambridgeshire-older-peoples-visiting-support-service |
Telephone: | |
Description: | The Visiting Support Service for Older People covers East Cambridgeshire, Fenland and Huntingdonshire.This is a free short-term support service for people over the age of sixty-five years, supporting people to stay independent in their own home. We can support you when you need it most, by listening to your individual concerns, visiting you in your own home at a time that suits you.We can offer support with:Benefit checks Attendance allowance Pension Credit State pension Form filling Blue badges Finances Direct debits Occupational therapy referrals Housing needs Care provision Signposting to other services |
PACE | |
Website: | |
Telephone: | |
Description: | Support for parents of sexually exploited young people. Helpline staffed by parents. |
Papworth Hospital | |
Website: | |
Telephone: | |
Papworth Trust | |
Email: | |
Website: | |
Description: | Charity supporting people with a range of services including housing, employment and care. |
Parents Protect | |
Email: | |
Website: | |
Telephone: | |
Description: | Provides parents and carers with advice & information to help prevent child sexual abuse |
Patient Advice and Liason Service | |
Website: | |
Telephone: | |
Description: | Patient Advice and Liaison Service (PALS) support patients, their families, carers and staff by: listening to your queries and concerns in confidence giving you information and advice about local health services finding solutions to any problems you may be having, as quickly as possible directing you to other sources of help advising you how to make a formal complaint ensuring that your comments, concerns and compliments are heard and used to improve the Trust’s services.Contact details for each hospitals PALS can be found here https://www.healthwatchcambridgeshire.co.uk/PALS |
PEGS (Parental Education Growth Support) | |
Email: | |
Website: | |
Description: | Supporting Parents and Professionals with child to parent abuse, regardless of whether the abuse is physical, emotional, psychological, verbal, sexual or financial. |
Peterborough & Stamford Hospitals (North West Anglia) | |
Website: | |
Telephone: | |
Peterborough City Council | |
Website: | |
Telephone: | |
Description: | Find a range of support services |
Peterborough foyer | |
Website: | |
Telephone: | |
Description: | Local branch of national service supporting young people with housing – accessed through local council |
Peterborough Racial Equality Council | |
Email: | |
Website: | |
Telephone: | |
Description: | Works with individual locally, regionally and nationally with the aim of eliminating racial discrimination. |
Peterborough Rape Crisis Care Group | |
Email: | |
Website: | |
Telephone: | |
Description: | Peterborough Rape Crisis offer a range of specialist services to anyone who has been affected by sexual violence at any time in their lives. Services include advocacy, telephone support, email support, emotional support and counselling. Self-referral form is available on the home page. |
Peterborough Soup Kitchen | |
Email: | |
Website: | |
Telephone: | |
Description: | Feeds the homeless and disadvantaged |
Peterborough Women's Aid | |
Website: | |
Telephone: | |
Description: | Comprehensive service for male and female victims and survivors of domestic abuse and sexual violence. Accept self referrals. |
Peterborough Women’s Aid | |
Website: | |
Telephone: | |
Description: | Provides an Advice Line, Webchat, online and in person community groups. PWA also run safe refuge accommodation in Peterborough |
Problem Neighbours | |
Website: | |
Description: | Covers many areas for advice around anti social behaviour. |
Professional Online Safety Helpline (POSH) | |
Email: | |
Website: | https://swgfl.org.uk/services/professionals-online-safety-helpline/ |
Telephone: | |
Description: | The Professionals Online Safety Helpline (POSH) is able to help all members of the community working with or for children in the UK, with any online safety issues they, or children and young people in their care, may face. |
Qwell Online Counselling | |
Email: | |
Website: | |
Description: | Online counselling and well-being for adults |
Rape Crisis England and Wales | |
Website: | |
Telephone: | |
Description: | Rape Crisis England and Wales run a 24/7 rape and sexual abuse support line which can be accessed by phone or webchat. Support is free, anonymous and confidential. |
Re-engage (was contact the elderly) | |
Email: | |
Website: | |
Telephone: | |
Description: | National charity tackling loneliness and social isolation of older people 75 plus. Find local Sunday afternoon tea parties for your area. |
Red Balloon | |
Email: | |
Website: | |
Telephone: | |
Description: | For children & YP missing from education due to issues in main stream school – support service |
Red2Green | |
Email: | |
Website: | |
Telephone: | |
Description: | Red2Green is a registered charity which runs projects across Cambridgeshire providing leisure, educational and work opportunities for over 600 people with a wide range of disabilities, including mental health problems, learning disabilities, sensory impairments, physical disability and social communication disorders. |
Refuge | |
Email: | |
Website: | |
Telephone: | |
Description: | Supports women and children who have experienced domestic abuse through a range of services. Monday Peterborough Children Centre 21 Durham Road PE1 5JU 10am - 3pm Monday Wisbech Children Centre Elizabeth Terrace PE13 2AQ 1-4pm Friday Huntingdon Children Centre PE29 1AD 10-12.30pm Friday Peterborough First Steps PE14TR 10am-3pm Friday Whittlesey PE7 1SZ 10-12.30pm (every other Friday – call duty for dates |
Rehab 4 Addiction | |
Email: | |
Website: | |
Telephone: | |
Description: | Rehab 4 Addiction offers access to quality rehabilitation centres within the UK. They will assist you as well as loved ones throughout the process. |
Rehabs UK | |
Email: | |
Website: | |
Telephone: | |
Description: | Rehabs UK intend to support their clients and families to make the appropriate choices. They listen to your specific needs whilst considering your history, the addiction and location. |
Relate Cambridge | |
Email: | |
Website: | |
Telephone: | |
Description: | Welcome to Peterborough Relationship Support. We are a charity serving Peterborough, Cambridgeshire and South Lincolnshire, specialising in individual counselling, relationship counselling, family counselling, sex therapy and young people's counselling. Our dedicated counsellors are professionally accredited and trained to exacting standards, and they offer appointments at times to suit you, in Peterborough City Centre and Oundle. |
Report Harmful Content | |
Email: | |
Website: | |
Description: | The focus of RHC is on providing advice about all types of harm online and signposting users to the correct services, highlighting to the public a reporting route for non-criminal content. Where the response from industry isn’t what was expected, this can be followed up directly. |
Restitute | |
Email: | |
Website: | |
Description: | Restitute provide practical support and signposting to loved ones, family members and friends of people who have experienced sexual violence and abuse, domestic abuse and non-abusing partners or children of those arrested for sexual offences against children (including online). |
Rethink Carers Group covers Cambridge, Peterborough & Fenland | |
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Description: | Advice and information to people affected by mental health issues, including friends, family and carers. We do this by phone, email, letter and webchat..Closest service is Corby |
Revenge Porn | |
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Description: | We offer confidential support and advice for adults in the UK who have had their images shared, or threatened to be shared, without their consent. We also support victims of upskirting, voyeurism and sextortion. We can offer confidential support, advice on the law, and assistance with the removal of images/videos that have been shared online |
RNIB | |
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Description: | National charity offering information, advice, social groups and support for people with sight loss. |
Road Victims Trust | |
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Description: | The Road Victims Trust is a registered charity offering a range of free support services to residents of Bedfordshire, Cambridgeshire and Hertfordshire who have been affected by fatal road collisions. |
Royal Air Forces Association | |
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Description: | Provides friendship and welfare support to all serving and retired personnel and their dependant. |
Royal British Legion | |
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Description: | Providing support to serving and former military personnel and their dependents and carers in areas including physical and mental wellbeing, care and independent living and financial and employment support. |
Royal Naval Benevolent Trust | |
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Description: | Financial Assistance to sailors and RM of Warrant Officer and below and dependants in their time of need. |
Royal Voluntary Service | |
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Description: | We’re here to help people keep leading independent, healthy and happy lives, by offering a helping hand where it’s needed. Our volunteers offer practical support by taking care of the things the people we serve are less able to do for themselves, like shopping or getting to and from social activities.Volunteers also provide social and emotional support, just by being there in person or on the phone once or twice a week. Sometimes that also means organising, running or simply attending local classes in anything from Tai Chi to IT. |
Safe After Hours | |
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Description: | Cambridgeshire Constabulary has commissioned Social Change to create and deliver a series of campaigns tacking violence against women and girls. The first campaign ‘KNOW Violence Against Women’ focuses on educating people about what is classed as male violence against women. The campaign aims to make people stop and consider their own behaviour, or the behaviour of their peers. The campaign brand is split into three sub-categories ‘KNOW Misogyny’, ‘KNOW Harassment’, and ‘KNOW Sexual Violence’ to highlight the differing behaviours that all contribute towards violence against women. |
Safe Local Trades | |
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Description: | Find recommended and approved tradespeople in your area |
Safeline (Believe in you) | |
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Description: | We help prevent sexual violence and support anyone who has been affected. Established in 1994, we have supported over 100,000 people and they help us shape the services and support we provide. Working with clients, we want to support more people who have been abused or are at risk of abuse, removing the barriers that prevent people from accessing specialist support. |
Safer Peterborough Partnership | |
Email: | |
Website: | https://www.peterborough.gov.uk/residents/saferpeterborough/hate-crime |
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Description: | Hate crime officer will offer help and support |
Samaritans | |
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Description: | Volunteers listen to anyone in emotional distress |
SARSAS - Sibling Sexual Abuse | |
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Description: | Online information, resources and support for victims and survivors of sibling sexual abuse. |
Scope | |
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Description: | They offer a range of services for disabled people and their families across England and Wales, including a free disability helpline which provides free, independent and impartial advice and support. |
SENDIASS (Special Educational Needs or Disabilities information, Advice and Support Services) | |
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Description: | Cambridgeshire's SEND Information, Advice and Support Service (SENDIASS) offers impartial and confidential information, advice and support to parents and carers who have a child or young person (0-25 years old) with special educational needs (SEN) or a disability or have concerns that their child has special educational needs. They also offer impartial and confidential information, advice and support to young people and children (0-25 years old) with special educational needs (SEN) or a disability or who have concerns they may have special educational needs. They provide Information, Advice and Support regarding education, health and social care provision. |
SexYOUality | |
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Description: | SexYOUality exists to improve lives for LGBT young people across Cambridgeshire- founded in 1993 by a group of youth workers and local professionals, the charity now runs a range of services across the county. These are face to face youth services known as 2byou, training to local professionals and schools services. |
Shelter | |
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Description: | Housing and homelessness charity offering support and advice |
Show Racism the Red Card | |
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Description: | Anti-racism education and advice |
Silver Line | |
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Description: | Run by Age UK the helpline provides general support, conversation and friendship to anyone aged 55 and over. |
Sister Act | |
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Description: | A group for women who like women in the East Anglia region (mostly Cambridge). We provide a lively monthly newsletter and hold regular events plus a host of trips and outings. |
Social Anxiety UK | |
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Description: | Starting point for people to find out about social anxiety and related issues – online service only |
Sorting out separation | |
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Description: | Helping you deal with relationship break-down. Links to many other services including children and parenting, health, housing, legal and mediation, money and finances, relationships and conflict, work and benefits. |
South Cambs District Council | |
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Description: | For services & information |
South Cambs District Council Housing | |
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Description: | For help and support with housing and emergency housing. Also offers people over 65 years old They can live anywhere in SCDC regardless of their housing status |
SSAFA (Forces help) | |
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Description: | Support is available for serving and former military personnel and their families. Addiction, relationship breakdown, debt, homelessness, post-traumatic stress, depression and disability are all issues that can affect our members of our Armed Forces community. Many of these problems only become apparent when an individual has to leave their life in the Forces and join ‘Civvy Street’. SSAFA is committed to helping our brave men and women overcome these problems, and rebuild their lives. |
Step Change Debt Charity | |
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Description: | Expert debt advice and can recommend debt solutions to suit individual situations. They offer the widest range of practical debt solutions in the UK. An online chat service is available. |
Stop It Now | |
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Description: | Stop It Now! UK and Ireland is a child sexual abuse prevention campaign. We support adults to play their part in prevention through providing sound information, educating members of the public and families. Free confidential helpline available for adults worried about the behaviour of other adults or children, friends and relatives of people arrested for sexual offending, including internet offending, any other adult with a concern about child sexual abuse including survivors. Help available for parents or carers of a child or teenager with worrying sexual behaviour or internet use. |
StopLoanSharks | |
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Description: | Stop Loan Sharks investigates and prosecutes illegal money lenders and provides support for borrowers in the UK. If you have borrowed from a loan shark or are worried about someone else, we’re here to help and keep you safe. Our specially trained staff will provide you with emotional and practical support that is tailored to your needs. |
Sudden | |
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Description: | Sudden supports people during the first ten weeks following a sudden bereavement.Support includes a warm, listening ear and advice on bereavement issues. They also support to get emotional, practical, psychological, or legal help.They also help communities and professionals to help suddenly bereaved people, better. |
Sue Ryder | |
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Description: | Sue Ryder provide palliative and neurological support at their centres and people's homes.They also provide a free bereavement service. |
Support after Murder & Manslaughter (SAMM) | |
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Description: | SAMM provides a wide range of peer support services to people bereaved by murder and manslaughter. There is no time limit on becoming a member. Our services are open to everyone regardless of how long ago they were bereaved |
Support for people affected by terrorist attacks overseas | |
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Description: | Emotional support is available via Victim Support, their Live Chat can be accessed by their website http://www.victimsupport.org.uk/live-chat or they can be contacted on 0808 168 9111. Further advice and support is available on the government website - victimsofterrorism.campaign.gov.uk. |
Survivors of Bereavement by Suicide (SOBS) | |
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Description: | For anyone over 18 who have been bereaved by suicide. We are a self-help organisation and we aim to provide a safe, confidential environment in which bereaved people can share their experiences and feelings, so giving and gaining support from each other. |
Survivors UK | |
Email: | help@survivorsuk.org or info@survivorsuk.org - Online Form and Webchat also available |
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Description: | SurvivorsUK support boys (+13) and men who have experienced sexual abuse at any time in their lives. We provide a national web/sms chat, one to one counselling, telephone counselling, ISVA and groupwork in London. The organisation also supports their families and carers through provision of helpline and counselling services and signposts to other organisations nationally. Our helpline/webchat service and telephone counselling service are available to anyone living in the UK. Our other services are based in London. We are an inclusive service and welcome anyone who identifies as male, trans, non-binary, has identified as male in the past, or anyone who feels that we are the right fit for them. We support anyone 13+ who has experienced abuse either as a child or as an adult. |
Suzy Lamplugh Trust, National Stalking Helpline | |
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Description: | Personal safety advice and education for victims of stalking.National stalking helpline |
Talk to Frank | |
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Description: | Advice & information for drug issues |
Technology Enabled Care | |
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Description: | The TEC team provides guidance, training and advice to citizens and professionals. When appropriate, we can loan assistive technology to support the independence and safety of people living in Cambridgeshire. We can also provide reassurance and support for family members. TEC can help with community alarms, epilepsy alarms, medication reminders and many other aspects of daily life. |
Telephone Preference Service | |
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Description: | Free service. Official central opt out register where you can record your preference not to receive unsolicited sales or marketing calls. |
TellMAMA | |
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Telephone: | 0800 456 1226 WhatsApp 0734 184 6086 Twitter: @TellMAMAUK Facebook:TellMAMAUK |
Description: | Description: We provide a confidential victim support and hate crime reporting service on Islamophobia or anti-Muslim hate. Victims can report in and will be provided with (I) a detailed casework service (ii) advocacy and lobbying (iii) assistance with evidence collection which is passed onto relevant forces (iv) support and attendance at court (v) relevant referrals and (vi) advice on supporting the security needs of faith institutions – such as mosques and Islamic centres |
Terence Higgins Trust (Peterborough office) | |
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Description: | HIV and sexual health charity offering support, information and advice |
The Acorn Cancer Support Group | |
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Description: | Support for cancer patients and their carers. Meetings and support covers St Ives, Huntingdon & Ramsey and surrounding areas. |
The Beaumont Society | |
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Description: | The largest and longest established transgender support group in the UK and have developed a support network which has been at the forefront of the transgender, transvestite, transsexual and cross-dressing community.Online form also available |
The Bloomers Trust | |
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Description: | The Bloomers Trust is a registered charity that supports vulnerable victims and young children that are in desperate need of essential, basic items such as; clothing, shoes, toiletries, nappies, moses baskets, car seats, prams and toys etc. The people that we support are victims of sexual abuse, domestic abuse, and sex trafficking and therefore have very little or none of the essential items a young child or baby needs for the best start in life. |
The Compassionate Friends | |
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Description: | Helpline, online support and resources for families affected by the death of a child from a month old and from any cause |
The Edmund Trust | |
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Description: | Supports children, young people and adults with learning disabilities |
The Elms Sexual Assault Referral Centre (SARC) | |
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Description: | We offer support to victims of rape and sexual violence and offer the opportunity for a forensic examination if appropriate. |
The Gender Trust | |
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Description: | A listening ear, a caring support and an information centre for anyone with any questions or problem concerning their gender identity, or whose loved one is struggling with gender identity issues. |
The Hideout | |
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Description: | Domestic violence website designed especially for children and young people. Informs about domestic violence, helps to identify whether it is happening at home and directs towards additional support and information. Interactive checklists, quizzes and games around dv and abuse. |
The iMatter Programme | |
Website: | https://www.victimsupport.org.uk/more-us/why-choose-us/specialist-services/imatter/ |
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Description: | Victim Support’s iMatter programme has been designed for women aged 16 and over who have been, or are currently, victims of domestic abuse. The focus of iMatter is on helping victims of domestic abuse move on in their recovery journey.It is suitable for those who are not high risk, and is available in the following languages: English, Welsh, Urdu, Bengali, Polish and Gujarati.The programme is delivered online, by Zoom, across 10 weeks in groups of up to 12 women. Sessions are facilitated by two specially-trained Victim Support staff members. Each session lasts approximately 90 minutes. |
The Kiran Project | |
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Description: | Offers confidential advice for Asian women and their children fleeing various forms of abuse including physical, mental and sexual abuse or from financial exploitation. Their services are provided by Asian women. |
The Kite Trust | |
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Description: | Free support for LGBT+ people under the age of 25. One-to-one support or social groups.Our vision is that young lesbian, gay, bisexual and transgendered (LGBT) people are fully included in society, with equal access to opportunities, living without fear of prejudice, discrimination and harassment. |
The Lighthouse | |
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Description: | Christian group that run various groups for parents with pre-school children and elderly people in the Ely area. |
The Links Group | |
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Description: | Supports victims of DV for those with pets as they feel they cannot escape as it will leave pets vulnerable. The Links group offers pet fostering. |
The Lullaby Trust | |
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Description: | Support for bereaved families. They are a support service for families who experience the sudden loss of a baby or young child. |
The Salvation Army | |
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Description: | Helps those experiencing issues such as family breakdown, homelessness and poverty |
The Salvation Army (Peterborough) | |
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Description: | Christian organisation offering support with issues including housing, finances as well as providing faith and social groups. |
The Silver Line | |
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Description: | The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. |
The Suzy Lamplugh Trust - National Stalking helpline | |
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Description: | Offers advice on the law surrounding stalking, reporting stalking or harassment, how to gather effective evidence, personal safety advice and practical steps to reduce the risk |
Think U Know | |
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Description: | Resources for parents and teenagers regarding online child sexual abuse. How to keep safe online. |
Trailblazer | |
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Description: | Homelessness prevention. Help with rent arrears, benefit concerns, landlord and tenant relationship breakdowns, debt problems, anti-social behaviour concerns, poor condition of property, threatened eviction notice, warning letters from landlord |
Turning Point | |
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Description: | Provides supported housing for adults with a learning disability, mental health or drug and alcohol issues |
Turning Point (Peterborough) | |
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Description: | Provides supported housing for adults with learning disabilities |
U3A St Neots & District | |
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Description: | A chance for people to meet together for the purpose of learning and passing their knowledge on to others. |
UK Addiction Treatment Centres | |
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Description: | UK Addiction Treatment Centres, Caring for and supporting both individuals and the families of those suffering from addiction. Staffed by qualified counsellors and recovered addicts. This is a chargeable service |
UK Narcotics Anonymous | |
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Description: | Voluntary organisation for anyone with a drug problem seeking help and advice. |
Victim Information Service | |
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Description: | Local Victim Services outside of Cambridgeshire. Just put in postcode and it will tell you which victim support it is covered by and their contact information including opening times. Information and advice for victims and witnesses of crime. |
Victim Support | |
Website: | https://www.victimsupport.org.uk/help-and-support/get-help/supportline/ |
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Description: | Victim Support line can give free and confidential support to victims of crime, their family, friends and anyone else affected. They are not a government agency or part of the police. They can give immediate help over the phone and put people in touch with local services. |
Voiceability | |
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Website: | https://www.voiceability.org/support-and-help/contact-the-helpline |
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Description: | Total Voice Cambridgeshire and Peterborough provides advocacy services to support you to have your say and understand your rights, choices and options. It also supports you to make your own decisions about health and social care. |
Wednesday Phab Club | |
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Description: | Our aim is to encourage disabled and non-disabled people to come together and achieve complete community integration. Socialise in a comfortable environment and meet over 100 registered members. Participate in arts and crafts sessions every week. Dance or coordinate discos every month. Become more confident and independent. Enjoy special Phab trips. Play other members on games consoles. Take part in a range of sports and activities. |
Why me | |
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Description: | Providing information around the Restorative Justice system |
Widowed and Young | |
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Description: | For people aged 50 and under whose partner has died. Some free online resources, emotional support available through becoming a paid member. |
Willow Walk | |
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Description: | Provides support, advice and accommodation to homeless people – referrals from Cambridge based agencies only |
Winston’s Wish | |
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Description: | Telephone and email support for families and professionals supporting a child or children who have been bereaved, including providing literature to help families.Providing specialist bereavement support services, including following a bereavement by accident or illness, suicide, murder or manslaughter and deaths in the military. The experienced bereavement support team provide bereaved children and families with the tools to come to terms with their grief. |
Winter Comfort (Cambridge) | |
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Description: | Supports the homeless or those at risk of losing their homes by offering a range of services |
YMCA Trinity Group covering the areas of Peterborough, Cambridge. | |
Email: | admin@ymcatrinity.org.uk. Or for accomofdation enquiries: accommodation.admin@ymcatrinity.org.uk |
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Description: | We offer many other services within the following areas: Accommodation, Family work, Support & Advice, Training & Education and Health & Wellbeing. |
Young Minds | |
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Description: | YoungMinds is the UK's only national charity committed to improving the mental health and emotional well-being of all children and young people. YoungMinds Crisis Messenger - text YM to 85258 (free 24/7 support across the UK) |
Young People's Counselling Service | |
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Description: | The Young People’s Counselling Service (YPCS) is a registered charity providing a free and confidential service that can be accessed by anyone aged between 11 and 18 years old in emotional difficulty.Common problems we encounter include family and relationship difficulties, issues regarding loneliness and anxiety, problems associated with low self esteem and bullying, self harm, abuse, addiction, distress through bereavement or loss, depression and difficulty with decision making. |