Support Directory

In Cambridgeshire and Peterborough there a number of organisations that support victims of crime to cope and recover from the trauma they have faced. You don’t need to report a crime to the Police to access free, confidential and independent support. If you are unsure what support you need or which organisation to contact call the Victim and Witness Hub who can assist.

Filter Directory:

221 (Peterborough & Cambridge)

Email:

jenny@221.org.uk

Website:
Telephone:

07568 464 221

Description:

Divorce support for men and women

Abacus Counsellors

Email:

info@abacuscounsellors.co.uk

Website:
Telephone:

01223 511 551

Description:

Specialist counselling for children & YP 4-25yrs affected by abuse

ABC Programme

Email:

elizabeth@dhiverse.org.uk

Website:
Description:

The ABC Programme targets young people and adults with a learning disability or difficulty and aims to equip participants with the skills, knowledge and information they need to make informed choices about their personal relationships, sexual health and wellbeing and keeping safe.

ABF – The Soldiers Charity

Email:

info@soldierscharity.org

Website:
Telephone:

0207 901 8900

Description:

Lifetime support to serving and retired soldiers and their families. Financial support is available

Accent Group – Accent Nene

Email:

Peterborough@accentgroup.org

Website:
Telephone:

0345 678 0595

Description:

Housing group that operates in the Peterborough area

Action on Elder Abuse

Email:

enquiries@elderabuse.org.uk

Website:
Telephone:

UK Helpline 080 8808 8141

Description:

Protecting and preventing abuse of vulnerable older adults

Addaction

Email:

info@addaction.org.uk

Website:
Telephone:

020 7251 5860

Description:

Drug and alcohol treatment charity

Addenbrooke’s

Website:
Telephone:

01223 245 151

Addiction Helper

Website:
Telephone:

0800 024 1475 / 0203 131 8330 or text "HELP" to 66777

Description:

Caring for and supporting both individuals and the families of those suffering from addiction. Staffed by qualified counsellors and recovered addicts.

AdFam

Website:
Telephone:

01733 217 500

Description:

Supporting families affected by drugs and alcohol.

ADHD Information & Support

Email:

info@addiss.co.uk

Website:
Telephone:

020 8952 2800

Description:

Provides information, training and support for parents and sufferers of ADHD and related issues

Age UK Cambridgeshire and Peterborough

Email:

infoandadvice@ageukcap.org.uk

Website:
Telephone:

0300 666 9860

Description:

A local charity working in the community to support older people, their families and carers. Age UK provides: free and confidential information and advice; a range of practical services and a range of opportunities to socialise helping to reduce loneliness and isolation.

AL-ANON

Email:

enquiries@al-anonuk.org.uk

Website:
Telephone:

020 7403 0888 (10am-10pm, 365 days a year)

Description:

Provide support to anyone affected by another’s drinking.

Alateen (part of AL-ANON)

Email:

enquiries@al-anonuk.org.uk

Website:
Telephone:

020 7593 2070

Description:

For teenage (12-17) relatives & friends of alcoholics

Alcohol Reasearch UK (previously Alcohol Concern)

Email:

contact@alcoholconcern.org.uk

Website:
Telephone:

0203 907 8480

Description:

National charity to improve people’s lives and reduce harm from alcohol related problems

Alcoholics Anonymous

Email:

help@alcoholics-anonymous.org.uk

Website:
Telephone:

0800 9177 650

Description:

First line advice on dealing with alcoholism

Alzheimer's Society (Peterborough)

Email:

peterborough@alzheimers.org.uk

Website:
Telephone:

01733 893 853

Description:

Support, information and advice for people living with dementia, their carers and family members

Alzheimer’s Society (Cambridge & Ely)

Email:

cambridgeshire@alzheimers.org.uk

Website:
Telephone:

01223 884 031

Description:

Support, information and advice for people living with dementia, their carers and family members

Amilly Fitness

Email:

contact@inspirepeterborough.com

Website:
Telephone:

Booking is essential - www.bookwhen.com/amilly-fitness OR for group bookings call 01733 330815

Description:

Inspire Peterborough have teamed up with Oak Activities to run an inclusive firness centre for adults with a long term health condition, special need, physical, mental, sensory or learning disability. Mondays and Wednesdays, 10am - 4:30pm £2 per session.

Army Welfare Service/Service Personnel Veterans Agency

Website:
Telephone:

0800 169 2277

Description:

Confidential welfare support for servicemen/women and their families

ASB Help

Email:

admin@asbhelp.co.uk

Website:
Telephone:

0203 503 0797

Description:

Charity designed to provide information & support for sufferers of anti-social behaviour.

Asperger East Anglia

Email:

webresponse@asperger.org.uk.

Website:
Telephone:

01603 620 500

Description:

Asperger East Anglia offers personal help and support to sufferers and their families

Aspire Drug Treatment Peterborough

Email:

peterboroughaspire@cri.org.uk

Website:
Telephone:

01733 895624 24 hour freephone services on 0800 111 4354 01733 349221 FAX

Description:

Works with individuals who are affected by drugs aged 18yrs plus – referrals can be done by GP’s; prison; social services; mental health team and any other professional or self-referral via telephone, letter or walk-in

Assistive Technology

Website:
Telephone:

01223 883 756

Description:

Assistive Technology is an umbrella term for any device or system that allows individuals to perform tasks they would otherwise be unable to do or increases the ease and safety with which tasks can be performed. Assistive technology includes a range of health and social care equipment that can support people in the community, from the simplest medication dispenser or commode to the most complex hoist or specialist mattress. The Assistive Technology strategy was developed in partnership with NHS Cambridgeshire (now the Cambridgeshire and Peterborough Clinical Commissioning Group) and sets out the commissioning plans for the development and provision of all aspects of Assistive Technology to the people of Cambridgeshire.

Axiom Housing Association (Peterborough)

Website:
Telephone:

01733 347135

Description:

Housing schemes, tenancy support, maintenance and services for elderly people

Barnardo’s

Website:
Telephone:

01293 610660 (SE & East Anglia office)

Description:

Counselling for children who have been abused, fostering and adoption services, vocational training and disability inclusion groups.

BeNCH CRC

Website:
Telephone:

01483 747079

Description:

Brings together the former Probation Trusts in Beds, Northants, Cambs and Herts. Provides services to service users who are adult offenders on license or order.

Bipolar UK

Email:

info@bipolaruk.org.uk

Website:
Telephone:

0333 323 3880

Description:

National charity that supports individuals with Bipolar .

Black Women's Support Group

Email:

womenblack@hotmail.com

Website:
Telephone:

01223 508216

Description:

Promotes the welfare of Black Women in Cambridge and the surrounding areas. Run by local black wokmen who offer advice, support, counselling and outreach work in addition to a range of activities and workshops.

Blue Smile Project

Email:

info@bluesmile.org.uk

Website:
Telephone:

01223 314 725

Description:

Blue Smile is a children’s charity that provides counselling and therapy for pupils in schools between the ages of 3 and 13 during a critical window of opportunity for change.

Brake (the road safety charity)

Email:

helpline@brake.org.uk

Website:
Telephone:

0808 8000401

Description:

Brake's helpine offers support to people bereaved or seriously injured road crashes and their carers

British Red Cross

Email:

supportcare@redcross.org.uk

Website:
Telephone:

0844 871 1111

Description:

Provides support at home, transport and mobility aids, and help people when they face a crisis in their lives.

Bullying Online

Email:

Contact form on website

Website:
Description:

Bullying at work issues, advice and support

Bullying UK

Website:
Telephone:

0808 800 2222

Description:

Online support service for young people & their families

Buy with confidence

Website:
Description:

All the businesses on this website have been vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.

Cambridge & Ely Child Contact Centres

Email:

mary@ceccc.org.uk

Website:
Telephone:

7812157448

Description:

Provides a place where children from separated families can ejoy contact with a non-resident parent or other family member. The centres offer a child-centred atmosphere that helps to build trust and confidence.

Cambridge Bipolar Self-help group

Website:
Telephone:

0845 434 9780

Description:

Supports people affected by bipolar disorder

Cambridge City Council

Website:
Telephone:

01223 457 000

Description:

For services & information

Cambridge Dial-a-Ride

Email:

camdar05@hotmail.co.uk

Website:
Telephone:

01223 506335

Description:

Provides local transport services for anybody over 16 who has a disability, infirmity or age issue in Cambridge City and the villages of Girton, Milton and Sawston (Mondays)

Cambridge Ethnic Community Forum

Email:

cecfenquiries@cecf.co.uk

Website:
Telephone:

01223 655241

Description:

Provides racial equality services for members of ethnic communities

Cambridge Family Mediation Service

Email:

families@cambridgefms.co.uk

Website:
Telephone:

01223 576308

Description:

Professionally trained mediators and family workers supporting families through change including separation and divorce. Offering mediation, separated parenting workshops, separated parental guidance and family work sessions.

Cambridge Money Advice Centre

Email:

office.mac.cambridge@gmail.com

Website:
Telephone:

01223 727455

Description:

Free confidential advice to help you get out of and stay out of debt

Cambridge Older People’s Enterprise (COPE)

Email:

cambridgecope@hotmail.co.uk

Website:
Telephone:

01223 36 43 03

Description:

For the over 50s offering social contact, information and advice

Cambridge Rape Crisis

Email:

support@cambridgerapecrisis.co.uk

Website:
Telephone:

Helpline 01223 245 888 - open Wed 1900-2130 hrs, Thur 1900-2130, Sat 1500-1730 hrs, Sun 1000-1230 hrs. Office 01223 313 551

Description:

Offers a range of support services to women and girls who have experienced any form of sexual violence

Cambridge Women & Homelessness Group

Email:

coronahouse@chsgroup.org.uk

Website:
Telephone:

01223 369125

Description:

Temporary accommodation for women 18 to 60 and their children

Cambridge Women’s Resource Centre

Email:

info@cwrc.org.uk

Website:
Telephone:

01223 321148

Description:

Offers training, emotional and practical support to develop and empower women

Cambridge Womens Aid

Website:
Telephone:

01223 361214 Community Support - 01223 460947 Refuge

Description:

Services and support for women and children experiencing domestic violence

Cambridgeshire & Peterborough NHS Trust

Website:
Telephone:

01223 726789

Description:

Provides mental health services, social care services, children’s community services and learning disability care for residents of Cambridgeshire (full list of services on web site)

Cambridgeshire & Peterborough NHS Trust (CPFT)

Website:
Telephone:

Main switchboard: 01223 726789. Out of hours services: 0800 052 2252

Description:

Provides mental health services, statutory social care services, children’s community services

Cambridgeshire Alliance for Independent Living

Email:

info@cambridgeshirealliance.org.uk

Website:
Telephone:

0300 111 2301

Description:

CAIL is an independent user-led organisation. We currently represent the voice of disabled people, older people and carers in Cambridgeshire. We talk to people about their lived experiences of disability. We talk to organisations that deliver activities and services. We aim to see those activities and services adapted when organisations hear the voice of our constituents.CAIL’s current work includes;• Delivering a range of different projects. • Working in partnership with as many people as possible who have experience of disability. This could be in their personal or professional life and includes carers. • Empowering the people who work with us to make sure their voices are heard. An example of this is our work supporting users of social care to tell Cambridgeshire County Council about their experience of the services. • Challenging the stigma and discrimination that people with a disability face and raising awareness of the social model of disability.

Cambridgeshire Bobby Scheme

Email:

info@thebobbyscheme.org

Website:
Telephone:

01480 413311

Description:

Free home security support service for victims of crime over 60 and those at risk or vulnerable (small charge for non-victims)

Cambridgeshire Children & families

Website:
Telephone:

0345 045 5200

Description:

Provides a range of information, help & support for children & families

Cambridgeshire Deaf Association

Email:

office@cambsdeaf.org

Website:
Telephone:

01223 246237

Description:

Supports deaf people with social activities, help and advice

Cambridgeshire Drug & Alcohol Team - now sits under Public Health Directorate in Cambridgeshire County Council and called Joint Commissioning Unit (JCU)

Email:

daat@cambridgeshire.gov.uk

Website:
Telephone:

01223 699 680

Description:

Any queries around commissioning in regard to Drugs and Alcohol

Cambridgeshire Drugs & Alcohol Team

Email:

daat@cambridgeshire.gov.uk

Website:
Telephone:

01223 699680

Description:

Specialist treatment and information on alcohol & drug misuse

Cambridgeshire Fire & Rescue Service

Email:

Contact form on website

Website:
Telephone:

01480 444 500

Description:

Fire & safety advice for homes and businesses

Cambridgeshire Independent Advocacy Service (CIAS)

Email:

enquiries@cias.org.uk

Website:
Description:

An advice and information service for disabled people, older people, their families and carers. We serve people of all ages in South and East Cambridgeshire, Fenland and Cambridge City.

Cambridgeshire net

Website:
Description:

List of groups and clubs across the county that may be good for victims of crime to get involved in

Cambridgeshire Police

Website:
Telephone:

101

Description:

Crime Reduction Officers offer free security advice and support * list to be provided

Cambridgeshire Race Equality & Diversity Service (CREDS)

Email:

creds@cambridgeshire.gov.uk

Website:
Telephone:

01223 703882

Description:

Works in partnership with schools and communities to improve participation of minority groups

Cambridgeshire Voluntary & Community Groups Directory

Email:

enquiries@cambridgecvs.org.uk

Website:
Description:

Voluntary and community groups in Cambridgeshire

Cambridgeshire, Peterborough and South Lincolnshire Mind

Email:

enquiries@cpslmind.org.uk

Website:
Telephone:

01223 311 320 or 01480 470 480 or 1733 362 990

Description:

CPSL Mind provides a wide range of services across the county to support those recovering from mental health challenges, promote positive mental health and tackle mental health-related stigma and discrimination within our communities.

Cambs Human Rights & Equality Support Service (CHESS)

Email:

chessenquiries@cecf.co.uk

Website:
Telephone:

01223 462615

Description:

Helps those living in Cambridge who are from minority ethnic communities and who are suffering from racial harassment.Provide emotional and practical support, counselling and appearing with you in court. Their services are free and confidential.

Cambs2gether

Email:

info@disability-cambridgeshire.org.uk

Website:
Telephone:

01223 510551

Description:

For families with children who have autism, ADHD, Dyslexia or Dyspraxia

Care & Repair Peterborough

Website:
Telephone:

01733 863895

Description:

Assists disabled, aged and vulnerable people with home grants and a handyperson scheme

Care Network Cambridgeshire

Email:

admin@care-network.org.uk

Website:
Telephone:

Main office Cambridge 01954 211919

Description:

Helps older, isolated and vulnerable people to stay independent and maintain social contact and friendships

Care Zone

Website:
Telephone:

01733 575083

Description:

Care Zone provides the use of shower facilities for homeless people every Tuesday. We provide a safe place for people living on the streets to come and get clean, we also provide them with clothes and a hot drink. We will be offering free haircuts for people who are homeless as of 30th March 2017. This will be available on the last Thursday of every month from 12 noon - 2pm. Showers are available weekly. Haircuts are available monthly. Address - 11 Titan Drive, Fengate, Peterborough PE1 5XN

Carers trust

Email:

care@carerstrustcambridgeshire.org

Website:
Telephone:

01480 499090

Description:

Provide services that respond to the needs of family carers, young carers and the people they support, offering them peace of mind and understanding; and work with them and other stakeholders to influence service innovation and growth.

Caresco

Website:
Description:

Under the CARESCO umbrella are a number of community projects including day care for the elderly, housebound and socially isolated, our community print shop, a drop-in coffee shop and a second-hand clothes shop. Each is run by a small number of paid staff and a large team of volunteers.

CASUS

Email:

casus@cpft.nhs.uk

Website:
Telephone:

01480 445316 or 01223 214614

Description:

CASUS provide information, support and specialist treatment in Cambridgeshire, around drug and alcohol use, to young people under 18 and their families. (Open to anyone living in Cambridgeshire, but not Peterborough)

Centre 33 (Cambridgeshire)

Email:

help@centre33.org.uk

Website:
Telephone:

0333 4141 809

Description:

Offer advice/information and counselling to young people aged 13-25 and our young carers services is for young people aged 8-18 who live in Cambridgeshire.

CEOP

Website:
Telephone:

0870 000 3344

Description:

Resources for parents and teachers to help young people. Has a number of videos that could be watched by youths to give them insight of how their actions can set out their life. Videos are aimed at 5+ and are in different age brackets.

Changing Lives

Email:

central.office@changing-lives.org.uk

Website:
Telephone:

0191 273 8891

Description:

Provides support with homelessness, addiction and a range of other problems. Referrals normally through local authority housing teams

Child Bereavement UK

Email:

support@childbereavementuk.org

Website:
Telephone:

0800 0288840/01494 568900

Description:

Support service for families & professionals

Child death helpline

Email:

contact@childdeathhelpline.org

Website:
Telephone:

0800 282 986 or 0808 800 6019

Description:

Provides support to anyone affected by the death of a child of any age, under any circumstances, however recent or long ago.

Child Maintenance Options

Email:

online email form

Website:
Telephone:

0800 988 0988 8am-8pm Mon-Fri and 9am-4pm Sat (excluding bank holidays) Live chat also available online

Description:

Child Maintenance Options is a free service that provides impartial information and support to help separated parents make decisions about their child maintenance arrangements. Online maintenance calculator. Benefits table to tell you what benefits you may be entitled to.

Child Sexual Abuse - Services Directory

Website:
Description:

Search over 500 CSA support services available in England and Wales

Childhood First

Email:

enquiries@childhoodfirst.org.uk

Website:
Telephone:

020 7928 7388

Description:

For emotionally and psychologically disturbed children & YP 5-18yrs

Childline

Email:

Sign up on website to send email

Website:
Telephone:

0800 1111

Description:

Help & support on a range of issues

Chinese Information & Advice Centre (CIAC)

Email:

info@ciac.co.uk

Website:
Telephone:

0300 201 1868

Description:

CIAC's Women's support project offers support to Chinese women who are victims of domestic violence, covering issues such as housing, legal protection, welfare benefits and children. Also provide ongoing support to lone mothers. Services are provided by specially train bilingual female volunteers.

Choices

Email:

choicescounselling@hotmail.co.uk

Website:
Telephone:

01223 358149

Description:

For anyone in need of counselling services (6-8 month waiting list on 23/01/15)

Choices Counselling

Website:
Telephone:

01223 358149

Description:

Choices offer a confidential counselling service in Cambridgeshire for men and women whose lives are affected by childhood sexual abuse.

CHS Group

Website:
Telephone:

0300 111 3655

Description:

Affordable homes, support and care services in Cambridge and surrounding areas

Cinnamon Trust

Email:

Online form

Website:
Telephone:

01736 757900

Description:

National charity for elderly or terminally ill people and their pets. Helps with care of pets and provides pets for the lonely & isolated.

Circle South Anglia

Website:
Telephone:

0300 333 8 333

Description:

Housing provider offering range of services and accommodation

Citizens Advice Bureau (March)

Website:
Telephone:

Tel 0344 245 1292, Mon-Thurs 1000-1400

Description:

Citizens Advice provides free, confidential and independent advice to help people overcome their problems.

Citizens Advice Bureau (Peterborough)

Website:
Telephone:

Tel 0344 499 4120 , Mon-Fri 1000-1200 & 1300-1600

Description:

Citizens Advice provides free, confidential and independent advice to help people overcome their problems.

Citizens Advice Bureau (Rural Cambs: Ely, Wisbech, Huntingdon & St Neots)

Website:
Telephone:

Tel 0344 245 1292, Mon-Fri 0930-1530

Description:

Citizens Advice provides free, confidential and independent advice to help people overcome their problems.

Cog-wheel Trust

Email:

admin@cogwheel.org.uk

Website:
Telephone:

01223 464385

Description:

Provides counselling & support for people in Cambridgeshire

Combat Academy

Email:

info@combat-academy.co.uk

Website:
Telephone:

Emanuela Catanese 07760667658

Description:

Peterborough Self defence training. The techniques taught will allow you to defend yourself against punches, kicks, weapons, defence and escapes from the floor, psychological self defence, voice commands and personal protection theory. Free taster session with no obligation to continue.

Combat Stress

Email:

contactus@combatstress.org.uk

Website:
Telephone:

0800 138 1619

Description:

Charity specialising in the care of veterans mental ill health

ComForcare Senior Services

Email:

info@comforcare.co.uk

Website:
Telephone:

01733 264113

Description:

Support on social activities or transport to appointments etc in Peterborough & surrounding villages

Contact A Family

Email:

helpline@cafamily.org.uk

Website:
Telephone:

0808 808 3555

Description:

Providing advice, information and support to parents of disabled children

Contact the elderly

Email:

info@contact-the-elderly.org.uk

Website:
Telephone:

01733 264113

Description:

National charity tackling loneliness and social isolation of older people 75 plus. Find local Sunday afternoon tea parties for your area.

Counselling directory

Website:
Description:

Counselling Directory only lists counsellors and psychotherapists who are members of a recognised professional body or those who have sent us copies of their qualifications and insurance cover.

Counselling list Peterborough

Email:

Online form

Website:
Telephone:

01733 232 433

Description:

Counselling at reduced rates for no/low income

CPFT Recovery College

Website:
Description:

About the college Recovery College East provides a collaborative, educational learning environment and aims to convey messages of hope, empowerment and opportunity to all. Who can attend? Recovery College East offers courses to: • Anyone over the age of 18 who has received, or is receiving, secondary services from CPFT • Their supporters (family, friends and loved ones) • CPFT staff, volunteers and students on placement • Staff and those who receive services from our co-production partner organisations. There is no fee and no entry requirements, but people need to register and enrol before attending.

Crimestoppers

Email:

Online form

Website:
Telephone:

0800 555 111

Description:

Independent crime fighting charity that offers advice and information

Criminal Injuries Compensation Authority

Website:
Telephone:

0300 003 3601 (choose option 8)

Description:

The authority deals with compensation claims from people who have been physically or mentally injured because they were a victim of violent crime in England, Scotland or Wales.Staff in the Victim and Witness Hub can support you with your application

Cross Keys Homes

Website:
Telephone:

01733 385000

Description:

Help and advice on tenancy issues and use of many support services

Cruse

Email:

helpline@cruse.org.uk

Website:
Telephone:

0808 808 1677

Description:

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.

DA App 'Bright Sky'

Website:
Description:

Bright Sky' is the first app to directly offer aid to victims by enabling them to record incidents and locate nearby advocacy services. Available on both Android and iOS smartphones as a free download, the app enables sufferers to find contact details of specialist domestic abuse services in the area who can help, as well as catalogue violent occurrences using text, photo and video services on their phone. The app also features a button which directly dials 999, as well as the option for those who suspect someone they know is suffering abuse to seek advice.

Dawn Project (run by Cambridge Women’s Resource Centre)

Email:

info@cwrc.org.uk

Website:
Telephone:

01223 321148

Description:

Works with women offenders and ex-offenders in Cambs and provides support and advice

Deafblind UK

Email:

info@deafblind.org.uk

Website:
Telephone:

01733 358100

Description:

National charity offering information, advice, social groups and support for people with both sight and hearing loss

Dementia UK

Email:

info@dementiauk.org

Website:
Telephone:

0800 888 6678

Description:

Provides specialist nursing support and general support for suffers of dementia

Depend

Email:

info@depend.org.uk

Website:
Description:

A voluntary organisation whose aim is to provide support, advice and info for anyone who knows, or is related to a transsexual person in the UK. Run by the partners, and ex partners, the parents and the children, the 'significant others' of transsexual people in the UK.

Depression UK

Email:

info@depressionuk.org

Website:
Description:

National self- help organisation that offers support and advice

Dhiverse

Email:

enquiries@dhiverse.org.uk

Website:
Telephone:

01223 508 805

Description:

Dhiverse provide high quality sexual health and HIV support, education and information for all.

DIAL

Website:
Telephone:

01733 265 551

Description:

Information and advice service for disabled & elderly.

Diamonds

Email:

first_contact@tgcambridge.org.uk

Website:
Description:

Friendly and informal transgender support & social group based in Cambridge.

Different Strokes

Email:

info@differentstrokes.co.uk

Website:
Telephone:

0845 130 7172

Description:

Helps stroke survivors of working age and younger to recover

Digital Trust

Website:
Description:

Advice on stalking and digital abuse. We provide easy to use, clear advice directly in the hands of victims. Help victims when they don't meet the police threshold or experience an inadequate response. Give victims more control over their situation. Improve the victim's understanding of stalking and digitial abuse and the risks. Increase both a person's physical and digital safety. Help victims to explain their abuse in more clear and coherent terms.

Disability Cambridgeshire

Email:

info@disability-cambridgeshire.org.uk dialpeterborough@btconnect.com

Website:
Telephone:

01480 839192

Description:

Local disability information and advice service run for disabled people in South East Cambs, Fenland and Cambridge City

Disability Information Service Huntingdon

Email:

info@dish.org.uk

Website:
Telephone:

01480 748168 for landlines 0330 3553256 for mobiles at landline rates

Description:

Provides information and advice for disabled people and carers

Do it

Email:

info@do-it.org.uk

Website:
Description:

Lists all volunteer positions in your area.

Doddington Community Hospital March

Website:
Telephone:

01354 644299

Drinksense Peterborough

Email:

centraloffice@drinksense.org

Website:
Telephone:

01733 551575 01733 555532 (central office)

Description:

Adult treatment and support services. Self-referral can be made by making an appointment.

Drinksense Young People’s Service

Email:

centraloffice@drinksense.org

Website:
Telephone:

01733 555531

Description:

Support for young people & their families

Drop In Centre, Peterborough

Email:

Ian.worley@peterborough.gov.uk andrew.jones@peterborough.gov.uk james.hayes@pterborough.gov.uk

Website:
Telephone:

01733 207299

Description:

Drop in service for people with learning disabilities. Located 49 Lincoln Road, near to Geneva Street. Helps with benefit and job centre issues. They have 2 computer suites where they can apply for jobs and access internet for social use. Tuck shop and lunch on some days for cost of £2, breakfast for 50p-£1. Food bank vouchers. Sometimes hold activities and have speakers come in such as PCs, PCSOs, Fire Service etc to teach them how to stay safe. Centre is strictly used for service users only (no family or friends). We can refer to them via email or calling them.

Dyslexia Action

Email:

info@dyslexiaaction.org.uk

Website:
Telephone:

0300 303 8840

Description:

No longer have a learning centre in peterborough - help and support for dyslexia and literacy difficulties

East Cambs District Council

Website:
Telephone:

01353 665 555

Description:

For services & information

East Cambs Family Project

Email:

ecfp@btinternet.com

Website:
Telephone:

01353 722879

Description:

No.13 is a small team of trained and experienced family support workers who offer a range of activities, information and support for families with children in Soham and East Cambs. 13 Speed Lane, Soham CB7 5BT

Ed Space

Website:
Telephone:

0131 243 0106

Description:

Online self help services providing information and advice

Education Welfare Service

Website:
Telephone:

01733 863783

Description:

Advice and support on educational issues

Emergence

Email:

admin@emergenceplus.org.uk

Website:
Description:

Service user-led organisation aimed at offering support and advice for anyone affected by personality disorders

Encompass Network

Email:

info@encompassnetwork.org.uk

Website:
Telephone:

01223 369 508

Description:

Encompass provides support to local groups, organisations, initiatives and events to enable them to develop and to boost their membership and visibility, thus increasing an acceptance of diversity issues by the wider society.

Epilepsy Society

Website:
Telephone:

01494 601 400

Description:

Supports and provides information and advice for anyone with epilepsy

Escaping Victimhood - Debra Clothier ------To view their DVD type in 'Escaping Victimhood' in to You Tube

Email:

info@escapingvictimhood.com

Website:
Telephone:

07715 209415

Description:

Offers programmes that are 3 night, 4 day programmes set in a nice venue with pleasant relaxing surroundings and allows the oppoprtunity for those suffering the effects of trauma, space away from their daily lives to learn from experts about the physical and mental effects of trauma and learn new skills to work towards a more positive future of coping and recovery.

Extended Hands

Email:

info@myeh.org

Website:
Telephone:

Tel 07913208859

Description:

Peterborough - community based women outreach team, to support and serve women and girls. We extend a hand of practical support, friendship and fellowship to women by creating an environment of socialising, empowerment, skills development and fun activities.

Facet disability

Email:

facet1@live.com

Website:
Telephone:

01354 655080

Description:

For Fenland area, people with disabilities

Faith Matters

Email:

info@faith-matters.org

Website:
Telephone:

0207 935 5573

Description:

Works to reduce extremism and interfaith tension

Familes Need Fathers

Website:
Telephone:

0300 0300 363

Description:

Charity providing suport and information about child contact to parents during and after family breakdown.

Families Information Service

Website:
Telephone:

0345 045 1360

Description:

Provided by Cambridge County Council

Family Action

Website:
Telephone:

020 7254 6251

Description:

Family Action works to tackle some of the most complex and difficult issues facing families today – including financial hardship, mental health problems, social isolation, learning disabilities, domestic abuse, or substance misuse and alcohol problems.

Family Law Advice

Email:

online email form

Website:
Telephone:

0800 043 2025

Description:

Offers family law advice through a 'Mackenzie Friend' which is an accepted legal term, gives people who are not represented by a solicitor or barrister the guidance and assistance they need with their case at a reduced fee than paying for a solicitor.

Family Lives

Website:
Telephone:

0808 800 2222

Description:

Advice and support for parents and families on a range of topics

Family Mediation

Email:

info@peterboroughfamilymediation.co.uk

Website:
Telephone:

01733 347353

Description:

Offers mediation in all couple and family disputes particularly those related to separation, divorce and parental conflict. Any issues can be addressed including those concerning children, finance and property. The aim is to help participants in the mediation reach their own agreed decisions and plans for the future.

Family Voice (Peterborough)

Email:

chair@familyvoice.org

Website:
Telephone:

01733 313184

Description:

Helps parents of disabled children engage with professionals, access information and services

Fenland District Council

Website:
Telephone:

01354 654321

Fenland Family Support Centre

Website:
Telephone:

01945 582567

Description:

The centre offers counselling, advice and support. St Joseph's Hall, 69A Queens Road, Wisbech PE13 2PH.

Ferry Project

Website:
Telephone:

01945 429300

Description:

Aims to help homeless single adults by providing emergency accommodation for anyone in the Fenland area

FFLAG

Email:

online email

Website:
Telephone:

0845 652 0311

Description:

An organisation for parents of lesbian daughters and gay sons. A National voluntary organisation and registered charity dedicated to supporting parents and their lesbian, gay and bisexual daughters and sons.

Financial Conduct Authority

Website:
Telephone:

0800 111 6768

Description:

Help formalist arrangements for the repayments of debts. Although deal with mainly fraud and civil issues there is plenty of advice and information on financial issues.

Floating support

Website:
Telephone:

01353 663 278

Description:

Group held at St Marys street (near the dentist.) For Ely area Fridays 1300-1500

Forced Marriage Unit (home office)

Email:

fmu@fco.gov.uk

Website:
Telephone:

0207 008 0151

Description:

For help and advice for victims of forced marriage and help with leaving

Forever Active

Email:

enquiries@forever-active.org.uk

Website:
Telephone:

7432480105

Description:

Health club for the over 50s and those returning to a more active lifestyle in Cambridgeshire.

Freedom Programme

Email:

fpcharity@aol.co.uk

Website:
Telephone:

24 hour Freedom Programme helpline 01942 262 270

Description:

Freedom Programme is a domestic violence programme which is primarily designed for women as victims of domestic violence. The aim is to help them to make sense of and understand what has happened to them, instead of the whole experience feeling like a horrible mess. The programme describes in details how children are affected by being exposed to this kind of abuse. The programme usually lasts for 11 or 12 weeks and is FREE. Rolling programmes that can be joined at any time.

Friends, families and travellers

Website:
Telephone:

01273 234 777

Description:

We are a charity who seek to end racism and discrimination against Gypsies, Travellers and Roma, whatever their ethnicity, culture or background, whether settled or mobile, and to protect the right to pursue a nomadic way of life.

Future East

Email:

admin@futureeast.org.uk

Website:
Telephone:

0792 659 2006 (office in Chesterton)

Description:

Brings together elderly people, voluntary organisations & statutory bodies to discuss and influence policy and improve services

Galop

Website:
Telephone:

Galop have taken over Broken Rainbow Helpline Tel 0300 999 5428

Description:

Welcome to Galop, the leading LGBT anti-violence & abuse charity. We give advice and support to people who have experienced biphobia, homophobia, transphobia, sexual violence or domestic abuse. We also support lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system.

Gateopener

Email:

enquiry@gateopener.org.uk

Website:
Telephone:

01638 510463

Description:

Information and advice service for disabled people in Suffolk and East Cambs

Get Connected

Email:

Online form

Website:
Telephone:

0808 808 4994 or text free 80849

Description:

Free confidential helpline service for young people up to 25

Get Self Help

Website:
Description:

Cognitive Behaviour Therapy information for anxiety, depression and other mental health issues. Online service.

Gingerbread

Website:
Telephone:

0808 802 0925

Description:

Charity for single parents offering advice and information

Gires

Website:
Telephone:

01372 801554

Description:

Information for trans people, their families and the professionals who care for them

Hanover Housing

Website:
Telephone:

01480 475069

Description:

Retirement properties and services

Headway Cambridgeshire

Email:

info@headway-cambs.org.uk

Website:
Telephone:

01223 576550

Description:

Provides specialist services and support to people with a brain injury and their families

Hinchingbrooke

Website:
Telephone:

01480 416416

Home Start Cambridge & DIstrict

Email:

office@homestartcambridge.co.uk

Website:
Telephone:

01223 210202

Description:

Suitable for people with at least one child aged under 5yrs who may be suffering with anxiety, depression, eating disorders or emotional distress.

Hope Into Action Peterborough and Cambridge

Email:

info@hopeintoaction.org.uk

Website:
Telephone:

Peterborough Hope Centre, 26 North Street, Peterborough, PE1 2RA Tel 01733 558301 Hope House Cambridge Tel 07585172363

Description:

A charity set up to fight homelessness initially in Peterborough, now across the country. Our dream is to change the lives of the most disadvantaged in our society by finding them homes rather than a bed for the night. Also offers professional support as well as linking them with local mentors who help them become positive members of the society again. Provides homes for people with multiple issues including those recovering from drug and alcohol addition, fleeing domestic violence, street sleepers and those leaving prison. Currently has 27 houses in 7 cities.

Huntingdon District Council

Email:

housingservices@huntingdonshire.gov.uk

Website:
Telephone:

01480 388388

Description:

Housing help and support for the homeless and those threatened with homelessness

Huntingdon Freemen's Trust

Website:
Telephone:

01480 414909

Description:

Relief in need - for the benefit of children, families, pensioners, the disabled and people who are on a low income or struggling due to a variety of circumstances. Applicants may be working or in receipt of benefits, but we will need to assess your income and expenses to verify your need. We will consider grants for a variety of purposes including help with essential household items, medical and mobility equipment and adaptations. We do not normally consider grants for the payment of rent, council tax, debts, fines or funerals

Huntingdon Independent Advice Centre (HIAC)

Website:
Telephone:

01480 356778

Description:

Information and support for people on low incomes including advice on housing issues and welfare benefits. 7 Ermine Street, Huntingdon PE29 3EX

Hyde Minster Housing

Website:
Telephone:

0800 3282282

Description:

Housing association offering many different services to their tenants

IAPT- Psychological Wellbeing Service

Email:

selfreferIAPT@cpft.nhs.uk

Website:
Telephone:

Self referral line 0300 300 0055 Mon-Fri 9am-5pm

Description:

The IAPT teams are based in Peterborough, Fenland, Huntingdon and Cambridge and are there to help people manage common mental health problems such as anxiety and low mood which can create difficulties in a person's everyday life. We accept self referrals from people over the age of 17 and who reside within Cambs or are registered at the Wansford and Kingscliffe Practice and Oundle Medical Practice.

iCash

Email:

peterboroughcash@nhs.net

Website:
Telephone:

0300 300 3030 Huntingdon 01480 418555

Description:

LGBTQ Drop In every Thursday 1430-1530 at King Chambers, Priestgate, Peterborough for 16-25 year olds. They offer support with free condoms and c-cards, gender identity and sexual orientation support, full sexual health screening, referrals for counselling, support to report hate crimes, support with school/work related problems, referral to the Youth Group, help to get support with domestic or sexual violence, help to get support with alcohol, drugs and mental health.

Imaan

Email:

welfare@imaan.org.uk – for all welfare, support and asylum mattersinfo@imaan.org.uk – for general enquiries

Website:
Description:

Imaan supports LGBT Muslim people, their families and friends, to address issues of sexual orientation within Islam. It provides a safe space and support network to address issues of common concern through sharing individual experiences and institutional resources.Imaan promotes the Islamic values of peace, social justice and tolerance through its work, and aspires to bring about a world that is free from prejudice and discrimination against all Muslims and LGBT people.

In Brief

Website:
Telephone:

Catherine Spencer 07787 255 821

Description:

Free legal information written by legal experts. Speak to a solicitor online. Advice on divorce/separation, child contact, legal aid, mediation. Housing, immigration, motoring, discrimination, personal injury and lots more. Largest online source of legal material of its kind.

Inclusion Cambridgeshire

Website:
Telephone:

0300 555 0101

Description:

Integrated recovery service delivering advice and interventions to adults and their families

Inclusion Community Alcohol Service

Email:

Online form to submit

Website:
Telephone:

0300 555 0101

Description:

Advice, information & interventions on drugs or alcohol issues for 18yrs plus. Offices : Cambridge; Wisbech; St Neots; Ely; Huntingdon

Insight

Email:

peterborough@insighthealthcare.org

Website:
Telephone:

0300 555 0888

Description:

Self referral for counselling for people in Peterborough. Aged 17 years and over

Jimmy’s Night Shelter

Website:
Telephone:

01223 576085

Description:

Provides emergency accommodation for men and women in Cambridge

John Huntingdon Charity

Website:
Telephone:

01223 492492

Description:

All JHC services are totally free of charge and confidentiality is assured. Advice is available for benefits, housing, homelessness and small debts. JHC works closely with many other organisations including Cambridge CAB, Sawston Medical Centre, South Cambs District Council, schools, Children's Centre and Children's Locality team. CAB Outreach offers specialist services including an employment solicitor, a family law solicitor and a specialist debt advisor. CAB also offers drop-in sessions Fridays 9.30-12.30 at Tannery Road offices (no appointment needed)

Karma Nirvana

Email:

info@karmanirvana.org.uk

Website:
Telephone:

0800 5999247, Mon-Fri 9am-9pm and Sat-Sun 10am-4pm

Description:

Specialise in Forced Marriage and Honour Based Abuse. We do support victims and survivors that have experienced sexual abuse/violence however, we don’t specialise in this area.

Keep Your Head

Website:
Description:

Young people's mental health site. This site brings together good, reliable information on mental health and wellbeing. The information on this site is relevant to everyone (children and young people, parents and carers and other professionals).

Kidscape

Email:

info@kidscape.org.uk

Website:
Telephone:

020 7730 3300 (parents helpline 08451 205204)

Description:

Support and advice for young people

Kooth

Website:
Description:

A free, confidential counselling service, provides mental health self-help information and support online for people aged between 11 and 19. Young people can chat to counsellors on the website until 10pm, 365days a year, and join in on forums with young people experiencing similar challenges.

Lesbian & Gay Anglia

Website:
Telephone:

0845 123 2388 (Mon-Sun 7.30pm-10pm)

Description:

Free support and information for everything lesbian, gay, bisexual or transgender related across Essex and East Anglia.

Library Link

Email:

libraryenquiries@vivacity-peterborough.com

Website:
Telephone:

01733 864167

Description:

If you have difficulty visiting our libraries, then the Library Link service can help you by bringing books and talking books to your home.

Life Amid Debt (LAD)

Email:

online email form

Website:
Telephone:

07768681564 9am-6pm text or call

Description:

Free independent debt advice and debt management. Assistance with form filling and phone calls. Assistancd and tools to help with budgeting. Emotional support and counselling. Drop In Sessions in Huntingdon and St Neots.

Lifecraft

Email:

info@lifecraft.org.uk

Website:
Telephone:

01223 566957

Description:

Lifecraft offer a wide range of free services to help and support Members in their wellbeing and recovery. Services include creative activities, recovery groups, social activities and employment and volunteering opportunities. Lifecraft also have an Information Hub, a counselling service, a suicide bereavement support service, and Lifeline, a telephone helpline that runs 365 days a year.

Lifeline

Website:
Telephone:

01733 396439

Description:

Community alarm service provided by Cross Keys Homes

Link to Change

Email:

info@linktochange.org.uk

Website:
Telephone:

01480 474974

Description:

Support for young people who are affected by, or at risk of Child Sexual Exploitation

Little Miracles

Email:

hello@littlemiraclescharity.org

Website:
Telephone:

01353 664644

Description:

Parent led support group for families with children that have additional needs, disabilities and life limiting conditions, their carers and siblings. Ely branch covers Cambridge, Ely Newmarket and their surrounding villages.

Lucy Faithfull Foundation

Email:

help@stopitnow.org.uk

Website:
Telephone:

0808 1000 900

Description:

Child protection charity to prevent child sexual abuse

Macmillan Cancer Support

Website:
Telephone:

0808 808 0000

Description:

Cancer care services, help and advice

Mail Preference Service

Website:
Description:

Free service that enables consumers to have their names and home addresses removed from lists used by the industry.

Making Space

Email:

business.support@makingspace.co.uk

Website:
Telephone:

01925 571680

Description:

Making Space is a UK charity providing quality care and support to people with a wide variety of needs including those with physical and/or mental health conditions, learning disabilities and dementia. We also offer the same level of support to their friends, families and carers – enabling each and every user of our services to shape their life around personal aspirations and circumstances.

ManKind

Website:
Telephone:

01823 334244 Mon-Fri 1000-1600

Description:

Support for male victims of domestic violence and abuse

Memory Café Directory

Website:
Description:

Online list of memory cafes around the UK where people with dementia and their families can meet and support each other.

Men's Advice Line

Email:

info@mensadviceline.org.uk

Website:
Telephone:

0808 801 0327 open Monday – Friday, 9am – 5pm.

Description:

Help and support for male victims of domestic violence

Mermaids

Email:

info@mermaidsuk.org.uk

Website:
Telephone:

TELEPHONE: 0844 334 0550* *Calls to 0844 numbers are charged at 7ppm, plus the charge from your call provider.MOBILE ONLY: 0344 334 0550

Description:

We offer information, support, friendship and shared experiences. We give support for individual young people, with or without support from their families, whether they are out or not We will try, where possible, to help their families understand and accept their child's gender identity issue. We will also offer our help to family members, professionals and others who are worried about a child or young person. We will offer our support via telephone, email and snail mail.

Metropolitan (was Granta Housing)

Website:
Telephone:

020 3535 3535

Description:

Housing provider along with a range of care and support services

MOSAC

Email:

enquiries@mosac.org.uk

Website:
Telephone:

0800 980 1958

Description:

A voluntary organisation which supports non-abusing parents and carers whose children have been sexually abused

NACRO

Email:

helpline@nacro.org.uk

Website:
Telephone:

0300 123 1889

Description:

Charity offering full range of services and advice for offenders and those at risk of offending

NAPAC (National Association for People Abused in Childhood)

Email:

info@napac.org.uk

Website:
Telephone:

0808 801 0331

Description:

Help empower survivors of childhood abuse

National Autistic Society

Website:
Telephone:

Cambridge branch – 07920 150407 Helpline 0808 800 4104

Description:

Provides information, support and services to adults with autism including Asperger Syndrome

National Bullying helpline

Email:

admin@nationalbullyinghelpline.co.uk

Website:
Telephone:

0845 2255787

Description:

Advice on all aspects of bullying

National centre for domestic violence

Email:

office@ncdv.org.uk

Website:
Telephone:

0800 970 2070

Description:

The National Centre for Domestic Violence (NCDV) provides a free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.Our service allows anyone to apply for an injunction within 24 hours of first contact (in most circumstances). We work in close partnership with the police, local firms of solicitors and other support agencies (Refuge, Women’s Aid etc) to help survivors obtain speedy protection.

National Domestic Violence Helpline

Website:
Telephone:

0808 2000 247

Description:

A national service for women experiencing domestic violence

National offender management service victim helpline

Website:
Telephone:

0845 758 5112

Description:

Answer machine in operation out of hours. For people who have been a victim of crime or are related to a victim and are worried about the prisoner`s release or have received unwanted contact from a prisoner. Trained staff will deal with your call in confidence. Details about the exact location of a prisoner and the date of their expected release from prison cannot be disclosed but all concerns will be passed onto the prison governor where the prisoner is serving. Referrals - National Offender Management Service (Prisons & Probation) - No cost involved.

National Self-Harm Network

Website:
Telephone:

0800 622 6000

Description:

Offers support, advice and advocacy services to people affected by self- harm and their families

National Stalking helpline

Website:
Telephone:

0808 802 0300

Description:

Offers advice on the law surrounding stalking, reporting stalking or harassment, how to gather effective evidence, personal safety advice and practical steps to reduce the risk

Neighbourhood Watch

Email:

enquiries@ourwatch.org.uk

Website:
Telephone:

0116 402 6111 Mon-Fri 9-5pm

Description:

Voluntary network of schemes where neighbours come together, along with the police and local partners to build safe and friendly communities.

New Haven Night Shelter

Email:

enquiries@axiomha.org.uk

Website:
Telephone:

01733 554858

Description:

Provides temporary overnight accommodation for men and women 17 plus – run by Axiom Housing

No Cracks

Email:

nocracks@theymca.org.uk

Website:
Telephone:

01733 373183

Description:

YMCA based scheme that assesses offenders aged 15-23 due to be released from prison. Support is available to help tackle a variety of issues, from basic life skills including seeking employment, organising benefits, securing accommodation and access to learning to dealing with the problems of addiction, self-harm and relationships

NSPCC

Email:

help@nspcc.org.uk

Website:
Telephone:

0808 800 5000

Description:

Protecting children – helpline

OCD UK

Website:
Telephone:

0845 120 3773

Description:

Support on how to cope with OCD (Obsessive Compulsive Disorder)– any age

OCD UK Youth

Website:

Offenders Families Helpline

Website:
Telephone:

0800 808 2003

Description:

For advice and support on all aspects of arrest from going to court and prison

Ormiston Gypsy and Traveller Service

Email:

enquiries@ormiston.org

Website:
Telephone:

01473 724517

Description:

Support gypsy & traveller families by helping to provide education, healthcare, advice and support.

Ormiston Children’s Charity

Email:

enquiries@ormiston.org

Website:
Telephone:

01473 724517 (East of England office)

Description:

Support for parents; children’s centres; gypsey & traveller families. Plus office in Wisbech.

Ormiston Families

Email:

enquiries@ormiston.org

Website:
Telephone:

01473 724517

Description:

Prison Outreach for children and young people

PACE

Website:
Telephone:

0113 240 5226

Description:

Support for parents of sexually exploited young people. Helpline staffed by parents.

Papworth Hospital

Website:
Telephone:

01480 830541

Papworth Trust

Email:

info@papworthtrust.org.uk

Website:
Telephone:

0800 952 5000 or 01480 357200

Description:

Charity supporting people with a range of services including housing, employment and care.

Papworth Trust (Handyman Service)

Email:

whomesolutions@papworthtrust.org.uk

Website:
Telephone:

0300 333 6543

Description:

Helps with odd jobs around the home, from building flat pack furniture to putting up shelves, our friendly and relaiable handyperson team can help. The service costs from £10 to £18 per hour. Discounted rate to some customers including older and disaled people. We can also fit grab rails, stair lifts and level access showers and we have a gardening service.

Parents Protect

Email:

help@stopitnow.org.uk

Website:
Telephone:

0808 1000 900

Description:

Targets parents, carers and offers advice & information to help prevent child sexual abuse

Parkside Counselling

Email:

therapy@parksidetherapycambridge.org.uk

Website:
Telephone:

01223 242029

Description:

Counselling and psychotherapy service

Peterborough & District Family Mediation Service

Email:

info@peterboroughfamilymediation.co.uk

Website:
Telephone:

01733 347353

Description:

Advice & support on separating; divorce or disputes

Peterborough City Council

Website:
Telephone:

01733 747474

Description:

Find a range of support services

Peterborough Dial-a-Ride

Website:
Telephone:

01733 394545

Description:

Provides local transport services for anybody over 16 who has a disability, infirmity or age issue

Peterborough foyer

Email:

peterboroughfoyerapplications@axiomha.org.uk

Website:
Telephone:

01733 864064

Description:

Local branch of national service supporting young people with housing – accessed through local council

Peterborough GUM Clinic

Website:
Telephone:

01733 673278

Description:

Sexually transmitted diseases clinic with Dr Thom

Peterborough Racial Equality Council

Email:

info@prec.org.uk

Website:
Telephone:

01733 554630

Description:

Works with individual locally, regionally and nationally with the aim of eliminating racial discrimination.

Peterborough Rape Crisis Care Group

Email:

admin@prccg.org.uk

Website:
Telephone:

Helpline number: 01733 852 578 Office number: 01733 225 937

Description:

Peterborough Rape Crisis offer a range of specialist services to anyone who has been affected by sexual violence at any time in their lives. Services include advocacy, telephone support, email support, emotional support and counselling.

Peterborough Relationship Support

Email:

info@peterboroughrelationshipsupport.co.uk

Website:
Telephone:

01733 889090

Description:

Welcome to Peterborough Relationship Support. We are a charity serving Peterborough, Cambridgeshire and South Lincolnshire, specialising in individual counselling, relationship counselling, family counselling, sex therapy and young people's counselling. Our dedicated counsellors are professionally accredited and trained to exacting standards, and they offer appointments at times to suit you, in Peterborough City Centre and Oundle.

Peterborough Soup Kitchen

Email:

enquiries@peterboroughsoupkitchen.org.uk

Website:
Telephone:

01733 315456

Description:

Feeds the homeless and disadvantaged

Phab Club

Email:

info@peterboroughphab.co.uk

Website:
Telephone:

07901 282816

Description:

Our aim is to encourage disabled and non-disabled people to come together and achieve complete community integration. Socialise in a comfortable environment and meet over 100 registered members. Participate in arts and crafts sessions every week. Dance or coordinate discos every month. Become more confident and independent. Enjoy special Phab trips. Play other members on games consoles. Take part in a range of sports and activities.

PODS (Positive Outcomes for Dissociative Survivors)

Email:

elisabeth@pods-online.org.uk

Website:
Telephone:

Helpline 0800 181 4420 Tues 1500-1700 for survivors, signposting, advice and support by telephone 01480 413582

Description:

PODS is a project set up in 2010 as part of the charity START (Survivors Trauma and Abuse Recovery Trust). PODS have a small counselling service based in Cambs which is 'low cost'.

Problem Neighbours

Email:

jmarshall@pts.com

Website:
Description:

Covers many areas for advice.

Qwell Online Counselling

Website:
Description:

Online counselling and well-being for adults

Red Balloon

Email:

admin@group.rblc.org.uk

Website:
Telephone:

01223 357 714

Description:

For children & YP missing from education due to issues in main stream school – support service

Red2Green

Email:

info@red2green.org

Website:
Telephone:

01223 811662

Description:

Red2Green is a registered charity which runs projects across Cambridgeshire providing leisure, educational and work opportunities for over 600 people with a wide range of disabilities, including mental health problems, learning disabilities, sensory impairments, physical disability and social communication disorders.

Refuge

Email:

info@refuge.org.uk

Website:
Telephone:

0808 2000 247

Description:

Supports women and children through a range of services

Relate Cambridge

Email:

admin@relatecambridge.org.uk

Website:
Telephone:

01223 357424

Description:

Welcome to Peterborough Relationship Support. We are a charity serving Peterborough, Cambridgeshire and South Lincolnshire, specialising in individual counselling, relationship counselling, family counselling, sex therapy and young people's counselling. Our dedicated counsellors are professionally accredited and trained to exacting standards, and they offer appointments at times to suit you, in Peterborough City Centre and Oundle.

Relate Huntingdon

Website:
Telephone:

Contact through Cambridge Relate however website states Huntingdon Rlate is based at Huntingdon Library

Description:

Welcome to Peterborough Relationship Support. We are a charity serving Peterborough, Cambridgeshire and South Lincolnshire, specialising in individual counselling, relationship counselling, family counselling, sex therapy and young people's counselling. Our dedicated counsellors are professionally accredited and trained to exacting standards, and they offer appointments at times to suit you, in Peterborough City Centre and Oundle.

Rethink Carers Group covers Cambridge, Peterborough & Fenland

Email:

advice@rethink.org

Website:
Telephone:

01354 655 786

Description:

Voluntary support group for the carers of those with severe and enduring psychotic illnesses

Revenge Porn

Email:

help@revengepornhelpline.org.uk

Website:
Telephone:

0345 6000 459 - helpline open from 10am - 4pm Monday to Friday

Description:

The UK’s only, free, confidential helpline supporting victims of image-based sexual abuse (revenge porn). This service offers emotional support to victims, practical assistance in the removal of intimate content online and advice around police reporting etc, as well as signposting to free legal advice

RNIB

Email:

helpline@rnib.org.uk

Website:
Telephone:

0303 123 9999

Description:

Offers help and support for anyone affected by sight loss

Road Victims Trust

Email:

enquiries@rvtrust.co.uk

Website:
Telephone:

01234 843345

Description:

The Road Victims Trust is a registered charity offering a range of free support services to residents of Bedfordshire, Cambridgeshire and Hertfordshire who have been affected by fatal road collisions.

Royal Air Forces Association

Website:
Telephone:

0800 0182 361

Description:

Provides friendship and welfare support to all serving and retired personnel and their dependant.

Royal British Legion

Website:
Telephone:

0808 802 8080 8am-8pm 7 days

Description:

Assists ex- servicemen and women who find themselves in difficulty.

Royal Navy Benevolent Trust

Email:

rnbt@rnbt.org.uk

Website:
Telephone:

023 9269 0112

Description:

Helps serving and ex-serving personnel with financial support, nursing and housing.

Safe Local Trades (Peterborough)

Email:

enquiries@safelocaltrades.com

Website:
Telephone:

0800 014 1832

Description:

Register of local vetted and recommended trades people, supported by Age UK & NHW – all trades persons have been criminal record checked

Safer Peterborough Partnership

Email:

ask@peterborough.gov.uk

Website:
Telephone:

01733 747474

Description:

Hate crime officer will offer help and support

Samaritans

Email:

jo@samaritans.org

Website:
Telephone:

08457 909090

Description:

Volunteers listen to anyone in emotional distress

Samaritans of Cambridge

Email:

jo@samaritans.org

Website:
Telephone:

08457 909090

Description:

Welcomes visitors to the door between 10.30-10pm. Talk to us any time you like, in your own way, and off the record – about whatever’s getting to you. You don’t have to be suicidal. 4 Emmanueal Road, Cambridge CB1 1JW

Samaritans of Peterborough & District

Email:

jo@samaritans.org

Website:
Telephone:

08457 909090

Description:

Welcomes visitors to the door between 1200-8pm. Talk to us any time you like, in your own way, and off the record – about whatever’s getting to you. You don’t have to be suicidal. 32-34 St John's Street, P'boro PE1 5DD

Scope

Email:

helpline@scope.org.uk

Website:
Telephone:

0808 800 3333

Description:

Helps with a range of services for disabled people and their families of all ages. One service is called Sleep Solutions and is a service in Peterborough for families with children aged 2-19 who have disabilities or additional needs and suffer severe sleep issues.

Sensory Services

Website:
Telephone:

0345 045 5202

Description:

Your Life, Your Choice provides information about adult social care services in Cambridgeshire. It is designed to give you the best help and advice to ensure your needs are met and to help you or a loved one live as independently as possible. This could include help with living at home, help with social care assessments, help with paying for social care or finding the right care home. You can also find information to help meet your needs as a carer.

Shelter

Email:

info@shelter.org.uk

Website:
Telephone:

0808 800 4444

Description:

Housing and homelessness charity offering support and advice

Show Racism the Red Card

Email:

info@theredcard.org

Website:
Telephone:

0191 257 8519

Description:

Anti-racism education and advice

Sister Act

Email:

sisteractmembership1@gmail.com

Website:
Description:

A group for women who like women in the East Anglia region (mostly Cambridge). We provide a lively monthly newsletter and hold regular events plus a host of trips and outings.

SLIP Programme (Sex, Law, Internet and Porn)

Email:

meg@dhiverse.org.uk

Website:
Telephone:

01223 508 805

Description:

The SLIP (Sex, Law, Internet and Porn) programme provides relationships and sex education for young people vulnerable to exploitation and any young people who did not engage with the relationships and sex education at school.

Social Anxiety UK

Email:

contact@social-anxiety.org.uk

Website:
Description:

Starting point for people to find out about social anxiety and related issues – online service only

Sold Secure

Website:
Telephone:

01327 264687

Description:

Security products for homes and businesses approved by ACPO

Sorting out separation

Website:
Telephone:

Website only

Description:

Helping you deal with relationship break-down. Links to many other services including children and parenting, health, housing, legal and mediation, money and finances, relationships and conflict, work and benefits.

South Cambs District Council

Website:
Telephone:

03450 450 500

Description:

For services & information

South Cambs District Council Housing

Email:

housing.advice@scambs.gov.uk

Website:
Telephone:

03450 450 051

Description:

For help and support with housing and emergency housing

Specialist Abuse Services Peterborough

Email:

saspreferrals@wa-peterborough.co.uk

Website:
Telephone:

SASP Service – Tel: 01733 552200/894455Children and Young People’s Service: Bryonie – 07854 961653

Description:

Comprehensive service for male and female victims and survivors of domestic abuse and sexual violence. Accept self referrals.

SSAFA (Forces help)

Website:
Telephone:

0845 241 7141

Description:

Charity providing practical help and assistance to anyone serving or has served in armed forces.

St Neots & District U3A

Email:

Email form on website.

Website:
Description:

For people over 55 who are not in employment. Lots of groups/activities/social gatherings, trips and outings. Yearly membership of £20.

START (Survivors Trauma & Abuse Recovery Trust)

Email:

counselling@start-online.org.uk

Website:
Telephone:

Tel 01480 878409

Description:

Enabling people to recover from childhood abuse and lead healthy lives, both physically and mentally. START counselling centre working locally in Huntingdon and Cambridgeshire to deliver effective, low-cost counselling to adult survivors of sexual abuse and/or dissociative disorders and sister organistion of PODS.

Start Counselling

Email:

info@startcounselling.co.uk

Website:
Telephone:

01480 413582

Description:

Start Counselling is based in Huntingdon and offers specialist counselling for people who have experienced trauma or abuse, whether in the distant or recent past. Aged 18 years and over. Our rates vary depending on your personal circumstances, with a maximum of £40 per session.

Stop Hate UK

Email:

info@stophateuk.org

Website:
Telephone:

0800 1381625 Hate Crime 0808 8010661 Transgender 0808 8010661 LGBT 0808 8021155 Learning Disability

Description:

Stop Hate UK is one of the leading national organisations working to challenge all forms of Hate Crime and discrimination, bas on any aspect of an individual's identity. Stop Hate UK provides independent, confidential and accessible reporting and support for victims, witnesses and third parties.

Stop It Now

Email:

help@stopitnow.org.uk

Website:
Telephone:

0808 1000 900

Description:

Stop It Now! UK and Ireland is a child sexual abuse prevention campaign. We support adults to play their part in prevention through providing sound information, educating members of the public and families. Free confidential helpline available for adults worried about the behaviour of other adults or children, friends and relatives of people arrested for sexual offending, including internet offending, any other adult with a concern about child sexual abuse including survivors. Help available for parents or carers of a child or teenager with worrying sexual behaviour or internet use.

Sue Lambert Trust

Email:

info@suelamberttrust.org

Website:
Telephone:

0808 808 4121 - Mondays 6pm to 8pm and Fridays 12noon to 2pm

Description:

The Sue Lambert Trust offers, free confidential emotional support and information to survivors of childhood sexual abuse, rape, sexual assault and domestic violence. Services include a national helpline and counselling services in the Norfolk area.

Support after Murder & Manslaughter (SAMM)

Email:

info@samm.org.uk

Website:
Telephone:

0845 872 3440 or 0121 451 1618

Description:

Peer support to families

Survivors of Bereavement by Suicide (SOBS)

Email:

admin@uksobs.org

Website:
Telephone:

0300 111 5065 9am-9pm every day

Description:

For anyone over 18 who have been bereaved by suicide. We are a self-help organisation and we aim to provide a safe, confidential environment in which bereaved people can share their experiences and feelings, so giving and gaining support from each other.

Survivors UK

Email:

info@survivorsuk.org

Website:
Telephone:

0203 598 3898 Mon-Fri 9.30-5.00

Description:

Support for men who have been raped or sexually abused. Telephone support no longer available, online support only. No messages can be left on 0845 number, it provides another contact number that goes through to the office in London.

Suzy Lamplugh Trust, National Stalking Helpline

Email:

info@suzylamplugh.org; info@stalkinghelpline.org

Website:
Telephone:

0207 091 0014 / 0808 802 0300

Description:

Personal safety advice and education

Talk to Frank

Website:
Telephone:

Live chat (2pm-6pm)

Description:

Advice & information for drug issues

Talk to stars

Email:

info@talktostars.org.uk

Website:
Telephone:

01223 863511

Description:

STARS offers support to children and young people who have experienced the death of an important person in their lives and those who know that someone important to them is going to die.STARS is an independent charity that relies on charitable donations to continue its work with children and young people in Cambridgeshire and Peterborough

Talktime (Peterborough only)

Email:

info@peterboroughfamilymediation.co.uk

Website:
Telephone:

01733 568281

Description:

Counselling service for young people affected by parental issues 6-19yrs

Telephone Preference Service

Email:

tps@dma.org.uk

Website:
Telephone:

0345 070 0707

Description:

Free service. Official central opt out register where you can record your preference not to receive unsolicited sales or marketing calls.

Tell Mama

Email:

info@tellmamauk.org

Website:
Telephone:

0800 456 1226

Description:

For monitoring anti-muslim attacks

Terence Higgins Trust (Peterborough office)

Email:

info@tht.org.uk

Website:
Telephone:

01733 311 555

Description:

HIV and sexual health charity offering support, information and advice

The Acorn Cancer Support Group

Website:
Description:

Support for cancer patients and their carers. Meetings and support covers St Ives, Huntingdon & Ramsey and surrounding areas.

The Beaumont Society

Email:

enquiries@beaumontsociety.org.uk

Website:
Telephone:

01582 412220

Description:

The largest and longest established transgender support group in the UK and have developed a support network which has been at the forefront of the transgender, transvestite, transsexual and cross-dressing community.

The Edmund Trust

Email:

info@edmundtrust.org.uk

Website:
Telephone:

01223 883130

Description:

Supports children, young people and adults with learning disabilities

The Elms Sexual Assault Referral Centre (SARC)

Email:

theelms.sarc@nhs.net

Website:
Telephone:

0800 193 5434

Description:

Free, confidential support and practical help to anyone in Cambridgeshire and Peterborough who has experienced sexual violence and / or sexual abuse.

The Gender Trust

Email:

info@gendertrust.org.uk

Website:
Telephone:

01527 894 838

Description:

A listening ear, a caring support and an information centre for anyone with any questions or problem concerning their gender identity, or whose loved one is struggling with gender identity issues.

The Hideout

Website:
Telephone:

0808 2000 247

Description:

Domestic violence website designed especially for children and young people. Informs about domestic violence, helps to identify whether it is happening at home and directs towards additional support and information. Interactive checklists, quizzes and games around dv and abuse.

The Kiran Project

Email:

admin@kiranproject.org.uk

Website:
Telephone:

0208 558 1986

Description:

Offers confidential advice for Asian women and their children fleeing various forms of abuse including physical, mental and sexual abuse or from financial exploitation. Their services are provided by Asian women.

The Kite Trust

Email:

info@thekitetrust.org.uk

Website:
Telephone:

01223 369 508

Description:

Free support for LGBT+ people under the age of 25. One-to-one support or social groups.

The Links Group

Email:

linkssecretary@gmail.com

Website:
Description:

Supports victims of DV for those with pets as they feel they cannot escape as it will leave pets vulnerable. The Links group offers pet fostering.

The Salvation Army

Email:

info@salvationarmy.org.uk

Website:
Telephone:

020 7367 4500

Description:

Helps those experiencing issues such as family breakdown, homelessness and poverty

The Salvation Army Good Neighbours Scheme (Peterborough)

Email:

info@peterboroughsa.org.uk

Website:
Telephone:

01733 892013

Description:

Luncheon club offers a 3 course meal and social gathering Tue and Thu every week

The Silver Line

Email:

info@thesilverline.org.uk

Website:
Telephone:

0800 4 70 80 90

Description:

The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

The Skills Service

Email:

info@theskillsservice.co.uk

Website:
Telephone:

01733 317 441

Description:

Providing help and support for young people around skills, education, training and employment.

The Well Head centre

Email:

Online contact form

Website:
Telephone:

Janice Paskin 9am-5pm mon to fri 07779361934

Description:

The Well Head Centre is a registered charity which exists to give time and space to those who are facing emotional crisis, for example those going through 'life crises' such as divorce, bereavement, anxiety, stress, a feeling of hopelessness, having nowhere to turn or no one to talk to. We also offer this facility to those who are caring full-time for family members and need time-out from their current situation

Think U Know

Website:
Description:

Resources for parents and teenagers regarding online abuse. How to keep safe online.

Trading Standards Consumer Advice

Website:
Telephone:

03444 111 444

Description:

Help and advice on consumer protection issues and rogue traders – also have a safe trader database

Turning Point

Email:

info@turning-point.co.uk

Website:
Telephone:

01733 367206

Description:

Provides supported housing for adults with a learning disability

Turning Point (Peterborough)

Email:

Sharon.chrystal@turning-point.co.uk

Website:
Telephone:

01733 367206

Description:

Provides supported housing for adults with learning disabilities

U3A St Neots & District

Website:
Telephone:

Contact via website

Description:

A chance for people to meet together for the purpose of learning and passing their knowledge on to others.

UK Border Agency

Website:
Telephone:

0843 116 0033

Description:

Divided into 4 sections – Immigration & Settlement; Operations; Enforcement & Crime; International Ops

UK Narcotics Anonymous

Email:

NAHelpline@ukna.org

Website:
Telephone:

0300 999 1212

Description:

Voluntary organisation for anyone with a drug problem seeking help and advice.

Victim Information Service

Website:
Description:

Local Victim Services outside of Cambridgeshire. Just put in postcode and it will tell you which victim support it is covered by and their contact information including opening times.

Victim Support

Website:
Telephone:

0845 30 30 900

Description:

Free and confidential advice for victims of crime, witnesses, family and friends

Voiceability

Email:

careadvocacy@voiceability.org

Website:
Telephone:

0300 2225948 (Mon-Fri 9am-5pm)

Description:

Works with people who are vulnerable, suffer from mental health, learning disabilities and provides them with support

Whittlesey Young People's Counselling Service

Website:
Telephone:

01733 206200

Description:

We are the Whittlesey Young People's Counselling service - a free, confidential service set up to support young people aged between 14 and 25 who live in Whittlesey or the surrounding area.

Why me

Website:
Description:

Good site that explains the RJ process for victims of crime.

Willow Walk

Email:

cambridgesupportteam@riverside.org.uk

Website:
Telephone:

01223 519 400

Description:

Provides support, advice and accommodation to homeless people – referrals from Cambridge based agencies only

Winston’s Wish

Email:

info@winstonswish.org.uk

Website:
Telephone:

Freephone National Helpline: 08088 020 021

Description:

Childhood bereavement charity offering practical support to bereaved children and their families

Winter Comfort (Cambridge)

Email:

info@wintercomfort.org.uk

Website:
Telephone:

01223 518140

Description:

Supports the homeless or those at risk of losing their homes by offering a range of services

Wisbech Foyer

Website:
Telephone:

01945 580103

Description:

Service providing accommodation for homeless young people 16-25yrs in the Wisbech area

Woodgreen

Website:
Telephone:

0300 303 9333.

Description:

Wood green Animal shelter provide a fostering service. Of particular use for those having to seek refuge following DV.

YMCA Cambridgeshire and Peterborough

Email:

admin@theymca.org.uk

Website:
Telephone:

01223 356 998 (Cambridge) 01733 373 175 (P'Boro)

Description:

A charity based in the heart of communities, enabling young people to develop their full potential. A range of work including accommodation, family work, advice and training

YMCA Peterborough

Email:

admin@theymca.org.uk

Website:
Telephone:

01733 373 175

Description:

Counselling for young people as well as support services

You & Co

Website:
Description:

This is an interactive place for young witnesses to learn more about the court room, including who is who.

Young Minds

Email:

ymenquiries@youngminds.org.uk

Website:
Telephone:

020 7089 5050 (or parent helpline -0808 802 5544)

Description:

YoungMinds is the UK's only national charity committed to improving the mental health and emotional well-being of all children and young people.

Youthoria

Email:

Online form

Website:
Description:

For 11-19yrs old in Cambridgeshire – advice and support.