Support Directory

In Cambridgeshire and Peterborough there a number of organisations that support victims of crime to cope and recover from the trauma they have faced. You don’t need to report a crime to the Police to access free, confidential and independent support. If you are unsure what support you need or which organisation to contact call the Victim and Witness Hub who can assist.

We attempt to ensure that information about services linked to our Service Directory are appropriate and accurate. However if you click on any link on these pages you will be leaving our website and we are not responsible for content on other sites. If you are asked to enter any personal details into any of these sites you should check you are happy to do so and understand where your data may be used, sent and processed. The privacy policy of the internet site is a good place to start.

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221 (Peterborough & Cambridge)

Email:

jenny@221.org.uk

Website:

http://www.221.org.uk/

Telephone:

07568 464 221

Description:

Self-help for failed marriage, picking up pieces for people left on their own, not counselling and not dating


ABF – The Soldiers Charity

Email:

supportercare@soldierscharity.org

Website:

http://www.soldierscharity.org

Telephone:

0207 901 8900

Description:

Lifetime support to serving and retired soldiers and their families. They offer support in six key areas: independent living, elderly care, education and employability, mental fitness, families and housing.


Accent Group – Accent Nene

Email:

customerservices@accentgroup.org

Website:

http://www.accentgroup.org

Telephone:

0345 678 0555

Description:

Housing group that operates in the Peterborough area


Action on Elder Abuse (Hour Glass)

Email:

Online form

Website:

https://wearehourglass.org/

Telephone:

080 8808 8141

Description:

Protecting and preventing abuse of vulnerable older adults


Addenbrooke’s

Website:

https://www.cuh.nhs.uk/addenbrookes-hospital

Telephone:

01223 245 151

Description:

NHS HOSPITAL


Addiction Advocates

Email:

info@addictionadvocates.com

Website:

www.addictionadvocates.com

Telephone:

0800 012 6088

Description:

"We are Addiction Advocates, operating throughout the UK we provide a Free 24/7 national helpline. We assist those affected by substance misuse and their loved ones as well as for people suffering from drug addictions or going through a mental health crisis.If somebody is in trouble with drink or drugs, or feel they need to reach out regarding their mental state, anxiety, depression, or PTSD, Addiction Advocates are here to help"Text HELP To 83222


ADHD Information & Support

Email:

info@addiss.co.uk

Website:

http://www.addiss.co.uk

Telephone:

020 8952 2800

Description:

Provides information, training and support for parents and sufferers of ADHD and related issues


Age UK

Email:

Online form

Website:

https://www.ageuk.org.uk/

Telephone:

0800 055 6112

Description:

Information and support for older people. Also provide information lines and befriending services


Age UK - Sharing Time

Email:

sharingtime@ageukcap.org.uk

Website:

https://www.ageuk.org.uk/cambridgeshireandpeterborough/our-services/sharingtime/#

Telephone:

0300 666 9860

Description:

A service provided by Age UK which aims to reduce loneliness and social isolation in later life by sharing time together, providing friendship and support. Support is in the form of regular contact from a fully trained volunteer. Contact is usually once a week either by a visit or a telephone call.


AL-ANON

Email:

helpline@al-anonuk.org.uk

Website:

http://www.al-anonuk.org.uk

Telephone:

0800 0086 811 freephone (10am-10pm, 365 days a year)

Description:

Provide support to anyone affected by another’s drinking.


Alateen (part of AL-ANON)

Email:

helpline@al-anonuk.org.uk

Website:

https://www.al-anonuk.org.uk/alateen/

Telephone:

Freephone 0800 086 811

Description:

For teenage (12-17) relatives & friends of alcoholics


Alcoholics Anonymous

Email:

help@aamail.org

Website:

http://www.alcoholics-anonymous.org.uk

Telephone:

0800 9177 650

Description:

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. There are no dues or fees for AA membership; we are self-supporting through our own contributions.


Alzheimer's Society Cambridgeshire

Email:

cambridgeshiredementia@alzheimers.org.uk

Website:

http://www.alzheimers.org.uk

Telephone:

Dementia Connect support line 0333 150 3456

Description:

If you need dementia support, we’re here for you. Get personalised information, Support and advice


Andy's Man Club

Email:

info@andysmansclub.co.uk

Website:

http://andysmanclub.co.uk/

Telephone:

116123 Samaritan's

Description:

ANDYSMANCLUB are a Men’s Mental Health Charity – Offering free-to-attend talking groups for men and challenging the stigmas around Male Mental Health. Various locations across the UK


Army Welfare Service/Service Personnel Veterans Agency

Website:

https://www.army.mod.uk/people/support-well/

Description:

Confidential welfare support for servicemen/women and their families. Support also available for housing, finances, healthcare, children and after leaving the military.


ARU Law Clinic

Email:

lawclinic@aru.ac.uk

Website:

https://aru.ac.uk/business-and-law/economics-finance-and-law/law-clinic

Telephone:

01223 698498

Description:

Committed to legal excellence and social justice, our award-winning law clinics on our campuses in Cambridge, Chelmsford and Peterborough offer free, face-to-face legal advice. We offer a free 30 minute session in Cambridge, Peterborough and Chelmsford on legal advice.Know your rights. Know your options.


ASB Help

Email:

admin@asbhelp.co.uk

Website:

http://asbhelp.co.uk

Description:

Charity designed to provide information & support for sufferers of anti-social behaviour.


Asperger East Anglia

Email:

info@asperger.org.uk

Website:

http://www.asperger.org.uk

Telephone:

01603 620 500

Description:

Asperger East Anglia offers personal help and support to sufferers and their families


Aspire Cambridge

Email:

cambridgereferrals@cgl.org.uk

Website:

https://www.changegrowlive.org/drug-alcohol-service-cambridgeshire

Telephone:

0300 5550101, option 1

Description:

Advice and support for people with drug or alcohol dependency issues and their friends and family.


Aspire Drug Treatment Peterborough

Website:

https://www.changegrowlive.org/content/aspire-peterborough

Telephone:

0800 111 4354 (24 hour freephone services) / 01733 895624

Description:

We'll listen to you and help you set goals. We offer one-to-one sessions, group work and substitute prescribing to help with your recovery. We are open access so anyone can self refer.


B-United

Email:

referrals@wa-support.co.uk

Website:

https://peterboroughwomensaid.co.uk/services/b-united/

Telephone:

01733 894964

Description:

Through our B-United Project, we can offer short term & long-term support to men, whether you have children or not.We can offer you advise and guidance on a range of situations and we can also signpost you to relevant services in your local area.B-United is a county wide provision covering all areas of Cambridgeshire, Peterborough, Huntingdon & Fenland. Our worker will be able to provide you with support via telephone, email, text/WhatsApp or virtually through Microsoft Teams/ Zoom.We can offer emotional support, practical support, support with court & other meetings and access to a specialist domestic abuse counsellor.We can also offer support and guidance to professionals who want to learn more about domestic abuse and how it affects male victims.


Barnardo's

Email:

www.barnardos.org.uk/contact_form.htm?email=seabdu@barnardos.org.uk&url=commission_us/commission_us_contact.htm

Website:

https://www.barnardos.org.uk/

Telephone:

01293 610 660

Description:

Counselling for children who have been abused, fostering and adoption services, vocational training and disability inclusion groups. There maybe charges for some services


Bipolar UK

Email:

info@bipolaruk.org

Website:

http://www.bipolaruk.org

Telephone:

0333 323 3880

Description:

National charity that supports individuals with Bipolar also their family members carers and friends.


Blue Smile Project

Email:

Online Form

Website:

http://www.bluesmileproject.org/

Telephone:

01223 314 725

Description:

Art based therapy, one to one counselling to children and young people aged 3 to 13 Based in Cambridgeshire


Brake's National Road Victim Service

Email:

helpline@brake.org.uk

Website:

http://www.brake.org.uk

Telephone:

0808 8000401

Description:

Brake's helpline offers support to people bereaved or seriously injured road crashes and their carers


Breaking Barriers (run by Ormiston Families)

Email:

enquiries@ormistonfamilies.org.uk

Website:

https://www.ormiston.org/what-we-do/working-with-families-affected-by-offending/breaking-barriers/

Telephone:

01473 724517

Description:

One to one support in schools for young people aged 4-19 with a close family member in prison.


British Red Cross

Email:

contactus@redcross.org.uk

Website:

http://www.redcross.org.uk

Telephone:

0344 871 11 11

Description:

Provides support at home, transport and mobility aids, and help people when they face a crisis in their lives. Support is also available for refugees and vulnerable migrants.Other services include helping to find missing family members, help with money worries and for people experiencing loneliness.


Buy With Confidence

Email:

admin@buywithconfidence.gov.uk

Website:

http://www.buywithconfidence.gov.uk

Telephone:

01392 383430

Description:

Approval scheme owned by Trading Standards – we put consumers in touch with Trading Standards Approved & vetted businesses


Cambridge & Ely Child Contact Centres

Email:

mary@ceccc.org.uk

Website:

http://www.ceccc.org.uk

Telephone:

07812 157 448

Description:

Provides a place where children from separated families can enjoy contact with a non-resident parent or other family member. The resident parent must give permission. The centres offer a child-centred atmosphere that helps to build trust and confidence.


Cambridge City Council

Website:

http://www.cambridge.gov.uk

Telephone:

01223 457 000

Description:

For services & information


Cambridge Dial-a-Ride

Email:

memberssupport@cambridgedialaride.org.uk

Website:

http://www.cambridgedialaride.org.uk

Telephone:

01223 506335

Description:

Cambridge Dial-a-Ride is a non-profit organisation which provides local transport services via a Membership Scheme that are safe, affordable, and accessible to community groups and to individuals who have difficulty in accessing public transport.


Cambridge Ethnic Community Forum (CECF)

Email:

cecfenquiries@cecf.co.uk

Website:

https://www.cecf.co.uk

Telephone:

01223 655241

Description:

Helps those living in Cambridge who are from minority ethnic communities and who are suffering from racial harassment.Provide emotional and practical support, counselling and appearing with you in court. Their services are free and confidential.


Cambridge Family Mediation Service

Email:

families@cambridgefms.co.uk

Website:

http://www.cambridgefms.co.uk

Telephone:

01223 576308 / 01733 860376

Description:

Professionally trained mediators and family workers supporting families through change including separation and divorce. Offering mediation, separated parenting workshops, separated parental guidance. Charges for this service.


Cambridge Money Advice Centre

Email:

office.mac.cambridge@gmail.com

Website:

http://www.cambridgemoneyadvicecentre.org.uk

Telephone:

01223 727455

Description:

Free confidential advice to help you get out of and stay out of debt


Cambridge Rape Crisis

Email:

support@cambridgerapecrisis.co.uk

Website:

http://cambridgerapecrisis.org.uk/

Telephone:

Helpline 01223 245 888 - open Wed 1900-2130 hrs, Thur 1900-2130, Sun 1000-1230 hrs. Office 01223 313 551

Description:

Cambridge Rape Crisis offer a range of specialist services to anyone who has been affected by sexual violence at any time in their lives. Services include advocacy, telephone support, email support, emotional support and counselling.


Cambridge Women & Homelessness Group

Email:

coronahouse@chsgroup.org.uk

Website:

https://www.chsgroup.org.uk

Telephone:

01223 369125

Description:

Temporary accommodation for women 18 to 60 who are faced with homelessness. Also helps vulnerable women in the community with a number of issues.


Cambridge Womens Aid

Email:

Online Form

Website:

http://www.cambridgewa.org.uk

Telephone:

01223 361214 Community Support - 01223 460947 Refuge

Description:

Services and support for women and children experiencing domestic abuse


Cambridgeshire Bobby Scheme

Email:

info@thebobbyscheme.org

Website:

http://www.thebobbyscheme.org

Telephone:

01480 413311 / 07866 602100

Description:

Free home security support service for victims of crime over 60 and those at risk or vulnerable (small charge for non-victims)


Cambridgeshire Children & families

Email:

Online Form

Website:

http://www.cambridgeshire.gov.uk/info/20007/children_and_families

Description:

Provides a range of information, help & support for children & families


Cambridgeshire Constabulary

Website:

http://www.cambs-police.co.uk

Telephone:

101

Description:

Report a crime and information and advice about the constabulary


Cambridgeshire Deaf Association

Email:

office@cambsdeaf.org

Website:

http://www.cambsdeaf.org

Telephone:

01223 246237 / 07429 231 230 (text only)

Description:

Advocacy services for adults, children and young people, eg: Advocate support in police stations, courts and victim support services and prisons. Freedom Programme for Deaf women who are experiencing domestic abuse. Casework for deaf adults, eg benefit forms, housing issues. Care & Support for deaf children, young people and adults in their homes and the community. Variety of social events for deaf people, and courses eg 5 Ways to Wellbeing.


Cambridgeshire Fire & Rescue Service

Email:

Contact form on website

Website:

http://www.cambsfire.gov.uk

Telephone:

01480 444 500

Description:

Fire & safety advice for homes and businesses


Cambridgeshire Fire and Rescue - Safe and Well Visit

Website:

https://www.cambsfire.gov.uk/home-safety/safe-and-well-visit/

Telephone:

01480 444 500

Description:

Cambridgeshire Fire and Rescue Service carry out Safe and Well Visits and Home fire safety checks to those who are most vulnerable. This may include those who smoke, have a disability or mental health problems and are prioritised according to individual risk.Visits assess six key areas including fire safety, falls prevention and crime reduction.


Cambridgeshire Voluntary & Community Groups Directory

Email:

enquiries@cambridgecvs.org.uk

Website:

http://www.cambridgecvs.org.uk/home

Telephone:

01223 464696

Description:

Our purpose is to support charitable organisations by providing them with the tools they need to keep going. We provide training, one-to-one consultancy and advice to help community and voluntary groups set up, develop and grow in Cambridge, South Cambridgeshire and Fenland.


Care & Repair Peterborough

Website:

https://fis.peterborough.gov.uk/kb5/peterborough/directory/site.page?id=oQehTHOBth8

Description:

Care and Repair is a Home Improvement Agency within Peterborough City Council. It assists older, vulnerable and disabled (adults and children) to repair, maintain and adapt their homes. This enables independent living and ensures people's homes are warm and safe. The Care and Repair Team also deliver aids and adaptations that help to prevent falls and accidents in the home.


Care Choices

Email:

Online Form

Website:

http://www.carechoices.co.uk/community-navigators-cambridgeshire/

Description:

Provides details of local services and organisations that may be useful to you if you are looking for care. Including things such as local council contacts, day care centres, information points, legal help, transport services and more.


Care Micro Enterprises

Email:

cmedevelopment@cambridgeshire.gov.uk

Website:

https://www.cambridgeshire.gov.uk/residents/adults/organising-care-and-support/types-of-support/help-at-home-care-micro-enterprises

Description:

Care Micro-Enterprises (CMEs) are local people we are helping to set up their own small businesses. They provide their neighbours with personalised care and support, and other services that maintain independence at home.


Care Network Cambridgeshire

Email:

admin@care-network.org.uk

Website:

http://www.care-network.org.uk

Telephone:

Main office Cambridge 01954 211919

Description:

Helps older, isolated and vulnerable people to stay independent and maintain social contact and friendships


Caresco

Email:

office@caresco.org.uk;

Website:

http://www.caresco.org.uk

Telephone:

01487 832105

Description:

We run a range of services for our local community in Sawtry and the immediate surrounding area, including a day club, car scheme, men’s shed, foodbank, carers’ support group, Christmas Day Party and more.


Caring Together

Email:

hello@caringtogether.org

Website:

https://www.caringtogether.org

Telephone:

Peterborough - 01733 645234 Cambridge - 01480 499090 or 0345 241 0954

Description:

Our aim is to help relieve the stresses of caring by providing quality help and support for adults and young carers.


Centre 33 (Cambridgeshire)

Email:

help@centre33.org.uk

Website:

http://www.centre33.org.uk

Telephone:

0333 4141 809

Description:

Providing young people up to the age of 25 with practical and emotional support in areas such as mental health, caring responsibilities, housing, sexual health and more.The Young Carers Project offers young carers across Cambridgeshire support, information, planning and respite from their caring responsibilities.


Changing Lives

Email:

central.office@changing-lives.org.uk

Website:

http://www.changing-lives.org.uk

Telephone:

0191 273 8891 between 8am and 4.30pm

Description:

Provides support with homelessness, addiction and a range of other problems. Referrals normally through local authority housing teams


Child Bereavement UK

Email:

support@childbereavementuk.org

Website:

http://www.childbereavementuk.org

Telephone:

0800 0288840

Description:

We support any child or young person up to the age of 25 who has been bereaved of someone special, we also support parents/carers who are bereaved of a baby or child at any age. We offer face-to-face support for individuals, couples or families. We also offer a group for younger children (4-11) and their families and a group for young people aged between 12 & 25 where they can meet other young people who have also been bereaved.


Child death helpline

Email:

contact@childdeathhelpline.org

Website:

http://www.childdeathhelpline.org.uk

Telephone:

0800 282 986

Description:

Provides support to anyone affected by the death of a child of any age, under any circumstances, however recent or long ago.


Child Exploitation and Online Protection (CEOP)

Website:

http://www.ceop.police.uk

Telephone:

0870 000 3344

Description:

We are here to help and give you advice, and you can make a report directly to us if something has happened online which has made you feel unsafe, scared or worried. This might be from someone you know in real life, or someone you have only ever met online.


Child Maintenance Options

Email:

Online Form

Website:

https://www.gov.uk/making-child-maintenance-arrangement

Telephone:

0800 953 0191 8am-8pm Mon-Fri and 9am-4pm Sat (excluding bank holidays)

Description:

Child Maintenance Options is a free service that provides impartial information and support to help separated parents make decisions about their child maintenance arrangements. Online maintenance calculator. Benefits table to tell you what benefits you may be entitled to.


Child Sexual Abuse - Centre of Expertise

Email:

Online form

Website:

http://www.csacentre.org.uk/

Description:

Centre of Expertise on child sexual abuse (CSA Centre). We want children to be able to live free from the threat and harm of sexual abuse. Our aim is to reduce the impact of CSA through improved prevention and better response


Childhood First

Email:

enquiries@childhoodfirst.org.uk

Website:

http://www.childhoodfirst.org.uk

Telephone:

020 7928 7388

Description:

Referral to a residential children's home for severely traumatised children & YP 5-18yrs with complex emotional, psychological and behavioural needs. Charges apply.


Childline

Email:

Sign up on website to send email or have a live chat

Website:

http://www.childline.org.uk

Telephone:

0800 1111

Description:

Free and confidential helpline for anyone under 19 in the UK with any issue they’re going through, whether it’s something big or small.


Childnet

Email:

info@childnet.com

Website:

https://www.childnet.com

Telephone:

020 7639 6967

Description:

Help & support for under 18’s for a large range of issues


Choices Counselling

Email:

admin@choicescounselling.co.uk

Website:

http://www.choicescounselling.co.uk

Telephone:

01223 358149

Description:

Choices offer a countywide confidential counselling and therapeutic service for women and men whose lives are affected by childhood sexual abuse.


CHS Group - New Horizons Project

Email:

new.horizons@chsgroup.org.uk

Website:

http://makingmoneycount.org.uk/about-us/new-horizons/

Telephone:

07590 861337

Description:

New Horizons offers 121 coaching for people who are not in work and who are struggling financially. We can help people make sense of their money situation, get online get into training and and get close to the job market.


Cinnamon Trust

Email:

Online form

Website:

http://www.cinnamon.org.uk

Telephone:

01736 757900

Description:

National charity for elderly or terminally ill people and their pets. Helps with care of pets and provides pets for the lonely & isolated.


Citizens Advice

Website:

http://www.adviceguide.org.uk

Telephone:

03444 111 444

Description:

Help and advice on issues such as housing, debt, benefits, immigration, consumer issues and family law


Cog-wheel Trust

Email:

admin@cogwheel.org.uk

Website:

http://www.cogwheel.org.uk

Telephone:

01223 464385

Description:

Affordable counselling to adults, children, couples, and families across Cambridgeshire


Combat Stress

Email:

helpline@combatstress.org.uk

Website:

http://www.combatstress.org.uk

Telephone:

0800 138 1619 or you can text 07537 404719

Description:

Charity specialising in the care of veterans mental ill health.Combat Stress provides a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.


Community Link

Email:

childrenstransport@peterborough.gov.uk

Website:

https://fis.peterborough.gov.uk/kb5/peterborough/directory/service.page?id=zrgcOIaTPvo&familychannel=8-2

Telephone:

01223 790149 line is open from 9am – 5pm Mondays to Fridays

Description:

It is a wheelchair accessible service for anyone who lives in the urban area of Peterborough and experiences difficulty using standard public transport or who has no access to public transport. The service will collect you from your home, drop you off in the city centre (four days a week) or a supermarket (once a week) and pick you up again for your return journey approximately two and a half hours later. Additional trips may also be organised on an ad hoc basis.


Contact

Email:

info@contact.org.uk

Website:

http://www.cafamily.org.uk

Telephone:

0808 808 3555

Description:

Providing advice, information and support to parents of disabled children


Coroners Court Support Service

Email:

helpline@ccss.org.uk

Website:

https://coronerscourtssupportservice.org.uk/

Telephone:

0300 111 2141

Description:

The Coroners’ Court Support Service (CCSS) is an independent voluntary organisation whose trained volunteers offer emotional support and practical help to bereaved families, witnesses and others attending an Inquest at a Coroner’s Court.


Counselling directory

Website:

http://www.counselling-directory.org.uk/

Telephone:

0333 325 2500 Monday to Friday 10am to 4pm.

Description:

Counselling Directory only lists counsellors and psychotherapists who are members of a recognised professional body or those who have sent us copies of their qualifications and insurance cover.


CPFT Recovery College

Email:

recoverycollegeast@cpft.nhs.uk

Website:

https://www.cpft.nhs.uk/rce-wellbeing-hub

Telephone:

01733 746660/746662 (Peterborough) and 01223 227510 (Cambridge)

Description:

Recovery College East provides a collaborative, educational learning environment and aims to convey messages of hope, empowerment and opportunity to all. It celebrates strengths and successes rather than highlighting deficits or problems


CPSL Mind Cambridgeshire, Peterborough and South Lincolnshire

Email:

enquiries@cpslmind.org.uk

Website:

https://www.cpslmind.org.uk/

Telephone:

0300 303 4363

Description:

CPSL Mind provides a wide range of services across the county to support those recovering from mental health challenges, promote positive mental health and tackle mental health-related stigma and discrimination within our communities.


Crimestoppers

Email:

Online form

Website:

http://www.crimestoppers-uk.org

Telephone:

0800 555 111

Description:

Independent crime fighting charity that offers advice and informationProvide information about a crime anonymously


Criminal Injuries Compensation Authority

Website:

https://www.gov.uk/claim-compensation-criminal-injury/make-claim

Telephone:

0300 003 3601 (choose option 8)

Description:

The authority deals with compensation claims from people who have been physically or mentally injured because they were a victim of violent crime in England, Scotland or Wales.Staff in the Victim and Witness Hub can support you with your application


Cross Keys Homes

Email:

customerservices@crosskeyshomes.co.uk

Website:

http://www.crosskeyshomes.co.uk

Telephone:

01733 385000

Description:

Help and advice on tenancy issues and use of many support services


Cruse

Email:

Online chat or see your local area email address in description

Website:

http://www.cruse.org.uk

Telephone:

National number 0808 808 1677​.

Description:

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people. Peterborough - 01733 348 439 - Email peterborough@cruse.org.uk Cambridge 01223 633 536 - Email cambridge@cruse.org.uk Huntingdonshire - 07902 662 492 - Email huntingdonshire@cruse.org.uk


DA App 'Bright Sky'

Website:

App store on smart phone

Description:

Bright Sky' is the first app to directly offer aid to victims by enabling them to record incidents and locate nearby advocacy services. Available on both Android and iOS smartphones as a free download, the app enables sufferers to find contact details of specialist domestic abuse services in the area who can help, as well as catalogue violent occurrences using text, photo and video services on their phone. The app also features a button which directly dials 999, as well as the option for those who suspect someone they know is suffering abuse to seek advice.


Deafblind UK

Email:

info@deafblind.org.uk

Website:

http://www.deafblind.org.uk

Telephone:

0800 132320

Description:

National charity offering information, advice, social groups and support for people with both sight and hearing loss


Dementia UK

Email:

helpline@dementiauk.org

Website:

http://www.dementiauk.org

Telephone:

0800 888 6678

Description:

Provides specialist nursing support and general support for people living with dementia, their families and carers of someone with dementia


Depend

Email:

info@depend.org.uk

Website:

http://www.depend.org.uk

Description:

A voluntary organisation whose aim is to provide support, advice and info for anyone who knows, or is related to a transsexual person in the UK. Run by the partners, and ex partners, the parents and the children, the 'significant others' of transsexual people in the UK.


Depression UK

Email:

info@depressionuk.org

Website:

http://www.depressionuk.org

Description:

National self- help organisation that offers support and advice


Dhiverse

Email:

meg@dhiverse.org.uk

Website:

https://www.dhiverse.org.uk/

Telephone:

01223 508 805

Description:

o provide high quality sexual health and HIV support, education and information for all. We are inclusive, caring, non-judgmental and committed to upholding our organization’s values. Through service user involvement, campaigns and collaboration we challenge stigma, prejudice and inequalities.


Dhiverse

Email:

enquiries@dhiverse.org.uk

Website:

http://www.dhiverse.org.uk

Telephone:

01223 508 805

Description:

Sexual health charity in Cambridgeshire providing support and information for those diagnosed. We offer with accesible sex education and support. Also offers free counselling service.


Diamonds

Email:

contact@diamondstgc.org.uk

Website:

http://diamondstgc.org.uk/

Description:

Friendly and informal transgender support & social group based in Cambridge.


Different Strokes

Email:

info@differentstrokes.co.uk

Website:

http://www.differentstrokes.co.uk

Telephone:

03451 307172

Description:

Helps stroke survivors of working age and younger to recover


Digital Trust

Email:

Online Form

Website:

https://charitydigital.org.uk

Telephone:

020 7324 3380

Description:

Advice on stalking and digital abuse. We provide easy to use, clear advice directly in the hands of victims. Help victims when they don't meet the police threshold or experience an inadequate response. Give victims more control over their situation. Improve the victim's understanding of stalking and digitial abuse and the risks. Increase both a person's physical and digital safety. Help victims to explain their abuse in more clear and coherent terms.


Disability Cambridgeshire

Email:

admin@disability-cambridgeshire.org.uk

Website:

https://disability-cambridgeshire.org.uk/

Telephone:

01223 755610

Description:

We maintain and improve the quality of life of disabled people and carers. We are a user-led organisation, that means we are by disabled people for disabled people, their families and their carers, who live and work in Cambridgeshire


Disability Information Service Huntingdon (DISH)

Email:

info@dish.org.uk

Website:

http://www.dish.org.uk

Telephone:

0330 3553256

Description:

Provides information and advice for disabled and elderly people and carers.


Disability Peterborough

Email:

info@disabilitypeterborough.org

Website:

http://www.disabilitypeterborough.org

Telephone:

01733 265 551

Description:

Information and advice service for the physically disabled or sensory impairment. For over 18's only.


Do it

Website:

http://www.do-it.org.uk

Description:

Lists all volunteer positions in your area.


Dog's Trust Freedom Project

Email:

freedomproject@dogstrust.org.uk

Website:

https://www.dogstrust.org.uk/help-advice/hope-project-freedom-project/freedom-project

Description:

A specialist dog fostering service for people fleeing domestic abuse. The service supports survivors to get to safety knowing their beloved pet is safe and well cared for until they can be safely reunited.


DrugFAM

Email:

office@drugfam.co.uk or Online Form

Website:

https://www.drugfam.co.uk

Telephone:

Helpline 0300 888 3853

Description:

Providing a lifeline of safe and caring support to families, friends and partners affected by someone else's drug or alcohol use


East Cambs District Council

Email:

housingoptions@eastcambs.gov.uk

Website:

https://www.eastcambs.gov.uk

Telephone:

01353 665 555

Description:

Offer housing advisers for those that are homeless or threatened with homelessness Advice and information for residents of East Cambs


East Coast Recovery

Email:

info@eastcoastrecovery.co.uk

Website:

www.eastcoastrecovery.co.uk

Telephone:

03302 020491

Description:

Their vision is to help people start their recovery journey regardless of their location or personal circumstance. Their expert approach to addiction treatment is known to promote personal empowerment.


East of England Gambling Service

Email:

cnwl.eofegambling@nhs.net

Website:

https://www.eofegamblingservice.nhs.uk/

Telephone:

01908 724287

Description:

Whether you are affected by your own gambling or someone else's, you are welcome to come and talk to us. We offer support to individuals and families experiencing the negative impact of gambling.


Embrace - Child Victims of Crime

Email:

info@embracecvoc.org.uk

Website:

https://embracecvoc.org.uk

Telephone:

0345 60 999 60

Description:

Providing children, young people and families who have been victims of serious crimes with practical and emotional support.


Emergence

Email:

Online Form

Website:

http://www.emergenceplus.org.uk

Description:

Service user-led organisation aimed at offering support and advice for anyone affected by personality disorders


Encompass Network

Email:

info@encompassnetwork.org.uk

Website:

http://www.encompassnetwork.org.uk/

Telephone:

01223 608118

Description:

Linking, supporting and representing the LGBTQ+ community in Cambridgeshire; promoting equality and diversity, and eliminating discrimination


Epilepsy Society

Email:

enquiries@epilepsysociety.org.uk

Website:

http://www.epilepsysociety.org.uk

Telephone:

01494 601 400

Description:

UK's leading provider of epilepsy services, through our cutting edge research, awareness campaigns, information resources and expert care, we work for everyone affected by epilepsy in the UK


Escaping Victimhood

Email:

info@escapingvictimhood.com

Website:

http://www.escapingvictimhood.com/

Telephone:

07715 209415

Description:

Provides unique supportive residential workshops for people whose lives have been disrupted by the trauma of serious crime.


Everyturn

Email:

peterborough@everyturn.org

Website:

https://www.everyturn.org/talking-therapies/locations/peterborough/

Telephone:

0300 555 0888

Description:

Our Peterborough service provides free and confidential Talking Therapies & counselling to anyone aged 17+ who is registered with a GP in the Peterborough and Cambridgeshire area.


Extended Hands

Email:

info@myeh.org

Website:

http://www.myeh.org

Telephone:

01733 208 859

Description:

Peterborough - community based women outreach team, to support and serve women and girls. We extend a hand of practical support, friendship and fellowship to women by creating an environment of socialising, empowerment, skills development and fun activities.


Faith Matters

Email:

info@faith-matters.org

Website:

http://www.faith-matters.org

Telephone:

0207 935 5573

Description:

Works to reduce extremism and interfaith tension


Families Information Service

Website:

http://www.cambridgeshire.gov.uk

Telephone:

0345 045 1360

Description:

Provided by Cambridge County Council


Family Law Advice

Email:

Contact Through Website

Website:

http://www.familylawadvice.org.uk

Telephone:

0800 043 2025

Description:

Legal advice and guidance for divorce, children proceedings, finances and non molestation order and occupation order applications under the family law act 1996.


Family Lives

Email:

askus@familylives.org.uk

Website:

www.familylives.org.uk/advice/bullying

Telephone:

0808 800 2222

Description:

Information and advice for dealing with bullying at school, work and online.


Family Lives

Email:

askus@familylives.org.uk

Website:

http://www.familylives.org.uk

Telephone:

0808 800 2222

Description:

Crisis support for families who are struggling with family life through our helpline, email support, local services and online support


Family Mediation

Email:

info@peterboroughfamilymediation.co.uk

Website:

https://peterborough.ukfamilymediationservice.co.uk/

Telephone:

0330 010 1571

Description:

Offers mediation in all couple and family disputes particularly those related to separation, divorce and parental conflict. Any issues can be addressed including those concerning children, finance and property. The aim is to help participants in the mediation reach their own agreed decisions and plans for the future.


Family Mediation Peterborough

Email:

enquiry@fmacs.org.uk

Website:

https://fmacs.org.uk/locations/peterborough/

Telephone:

01223 944 061

Description:

Welcome to the Peterborough Family Mediation & Counselling Service. We are your local mediation service for family matters. Professional mediators who will help you with child contact and living arrangements as well as dealing with financial matters as part of divorce or separation. We have mediators who exclusively support parents in the Peterborough area offering appointments quickly to help you to resolve your dispute.


Family Voice (Peterborough)

Email:

Online Form

Website:

http://www.familyvoice.org

Telephone:

01733 685510

Description:

Helps parents of disabled children engage with professionals, access information and services


Fenland District Council

Email:

info@fenland.gov.uk

Website:

http://www.fenland.gov.uk

Telephone:

01354 654321


FFLAG

Email:

admin@fflag.org.uk

Website:

http://www.fflag.org.uk

Telephone:

0845 652 0311

Description:

A National voluntary organisation and registered charity dedicated to supporting parents and their lesbian, gay and bisexual daughters and sons.


Financial Conduct Authority

Website:

http://www.fca.org.uk

Telephone:

0800 111 6768

Description:

Help formalist arrangements for the repayments of debts. Although deal with mainly fraud and civil issues there is plenty of advice and information on financial issues.


Forced Marriage Unit (home office)

Email:

fmu@fco.gov.uk

Website:

http://www.gov.uk/forced-marriage

Telephone:

0207 008 0151

Description:

For help and advice for victims of forced marriage and help with leaving


Forever Active

Email:

enquiries@forever-active.org.uk

Website:

http://www.forever-active.org.uk

Telephone:

07432480105

Description:

Health club for the over 50s and those returning to a more active lifestyle in Cambridgeshire.


FORWARD (Foundation for Women's Health Research and Development)

Email:

support@forwarduk.org.uk

Website:

https://www.forwarduk.org.uk/

Telephone:

02089604000 (extension 1)

Description:

FORWARD are the leading African women-led organistion working to end violence against women and girls. From female genital mutiliation and child marriage to domestic and sexual violence, they tackle abuse and discrimination - enabling African women and girls to have the dignity, health and equality they deserve.


Freedom Programme

Email:

chris@fpcharity.co.uk

Website:

http://www.freedomprogramme.co.uk

Telephone:

24 hour Freedom Programme helpline 0808 2000 247 / 01942 262 270

Description:

Freedom Programme is a domestic violence programme which is primarily designed for women as victims of domestic violence. The aim is to help them to make sense of and understand what has happened to them, instead of the whole experience feeling like a horrible mess. The programme describes in details how children are affected by being exposed to this kind of abuse. The programme usually lasts for 11 or 12 weeks and is FREE. Rolling programmes that can be joined at any time.


Friends Against Scams

Email:

Online form

Website:

https://www.friendsagainstscams.org.uk

Telephone:

Citizens Advice consumer helpline 0808 223 1133 / Action Fraud 0300 123 2040

Description:

A National Trading Standards Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering people to take a stand against scams


Friends, families and travellers

Website:

http://www.gypsy-traveller.org/

Telephone:

01273 234 777

Description:

We are a charity who seek to end racism and discrimination against Gypsies, Travellers and Roma, whatever their ethnicity, culture or background, whether settled or mobile, and to protect the right to pursue a nomadic way of life.


Galop

Email:

help@galop.org.uk

Website:

http://www.galop.org.uk

Telephone:

Galop have taken over Broken Rainbow Helpline Tel 0800 999 5428

Description:

Welcome to Galop, the leading LGBT anti-violence & abuse charity. We give advice and support to people who have experienced biphobia, homophobia, transphobia, sexual violence or domestic abuse. We also support lesbian, gay, bi, trans people.


Gender Identity Research and Education Society (GIRES)

Email:

info@gires.org.uk

Website:

http://www.gires.org.uk

Telephone:

01372 801554

Description:

GIRES is a UK wide organisation whose purpose is to improve the lives of trans and gender non-conforming people of all ages, including those who are non-binary and non-gender. GIRES is a volunteer operated membership charity that, in collaboration with the other groups in its field, hears, helps, empowers and gives a voice to trans and gender non-conforming individuals, including those who are non-binary and non-gender, as well as their families. We use evidence from these individuals’ lived experiences, combined with scientific research into gender identity development, to educate all those who are able to improve their wellbeing. We contribute to policy development regarding equality and human rights for these individuals, especially in healthcare. We also deliver training, e-learning and information to public and private sector organisations, many of which are corporate members of the charity, for instance when a trans or gender non-conforming employee or student needs support.


Get Connected

Email:

Online form

Website:

http://www.getconnected.org.uk

Telephone:

0808 808 4994 or text free 80849

Description:

Providers of private rehabilitation, treating drug and alcohol addictions along with process addictions like gambling, sex & love and eating disorders.


Get Self Help

Email:

Online Form

Website:

http://www.getselfhelp.co.uk

Description:

Cognitive Behaviour Therapy information for anxiety, depression and other mental health issues. Online service.


Gingerbread

Email:

Webchat Service Available

Website:

http://www.gingerbread.org.uk

Telephone:

0808 802 0925

Description:

Charity for single parents offering advice and information


Headway Cambridgeshire and Peterborough

Email:

contact@headwaycp.org.uk

Website:

https://www.headwaycp.org.uk/

Telephone:

01223 576550

Description:

Provides specialist services and support to people with a brain injury and their families


Hinchingbrooke

Email:

Online Form

Website:

http://www.hinchingbrooke.nhs.uk

Telephone:

01480 416416


Home Start Cambridge & District

Email:

office@homestartcambridge.co.uk

Website:

http://www.homestartcambridgeshire.co.uk/

Telephone:

01480 700242

Description:

Home-Start is one of the UK’s leading family support charities, a voluntary organisation offering support to families who have at least one child under five when family life becomes difficult.Our service supports families, through weekly volunteer home visits, to deal with diverse concerns such as parental mental health issues, isolation, postnatal illness, disability, bereavement, multiple births and parenting skills. We also support families in a group setting currently in Chesterton and Wisbech and run an online group called First Connections.


Hope Into Action Peterborough and Cambridge

Email:

Online Form

Website:

http://www.hopeintoaction.org.uk

Description:

A charity set up to fight homelessness initially in Peterborough, now across the country. Our dream is to change the lives of the most disadvantaged in our society by finding them homes rather than a bed for the night. Also offers professional support as well as linking them with local mentors who help them become positive members of the society again. Provides homes for people with multiple issues including those recovering from drug and alcohol addition, fleeing domestic violence, street sleepers and those leaving prison. Currently has 27 houses in 7 cities.


Hub of Hope

Website:

https://hubofhope.co.uk/

Description:

The Hub of Hope is the UK’s leading mental health support database. It is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place for the first time.


Huntingdon District Council

Email:

mail@huntingdonshire.gov.uk

Website:

http://www.huntingdonshire.gov.uk

Telephone:

01480 388388

Description:

Housing help and support for the homeless and those threatened with homelessness


Huntingdon Freemen's Trust

Email:

info@huntingdonfreemen.org.uk

Website:

http://www.huntingdonfreemen.org.uk/

Telephone:

01480 414909

Description:

Relief in need - for the benefit of children, families, pensioners, the disabled and people who are on a low income or struggling due to a variety of circumstances. Applicants may be working or in receipt of benefits, but we will need to assess your income and expenses to verify your need. We will consider grants for a variety of purposes including help with essential household items, medical and mobility equipment and adaptations. We do not normally consider grants for the payment of rent, council tax, debts, fines or funeralsWe can only consider applications for our services from individuals, groups and organisations who live or are based within the area covered by Huntingdon Town Council, including Oxmoor, Hartford, Sapley, Stukeley Meadows and Hinchingbrooke Park.


Hyde Minster Housing

Email:

Online Form

Website:

http://www.hyde-housing.co.uk

Description:

Housing association offering many different services to their tenants


IAPT- Psychological Wellbeing Service

Email:

selfreferIAPT@cpft.nhs.uk

Website:

https://www.iaptportal.co.uk/cam.html

Telephone:

Self referral line 0300 300 0055 Mon-Fri 9am-5pm

Description:

The IAPT teams are based in Peterborough, Fenland, Huntingdon and Cambridge and are there to help people manage common mental health problems such as anxiety and low mood which can create difficulties in a person's everyday life. We accept self referrals from people over the age of 17 and who reside within Cambs or are registered at the Wansford and Kingscliffe Practice and Oundle Medical Practice.


iCash

Website:

https://www.icash.nhs.uk/contact-us

Telephone:

0300 300 3030 Huntingdon 01480 418555

Description:

LGBTQ Drop In every Thursday 1430-1530 at King Chambers, Priestgate, Peterborough for 16-25 year olds. They offer support with free condoms and c-cards, gender identity and sexual orientation support, full sexual health screening, referrals for counselling, support to report hate crimes, support with school/work related problems, referral to the Youth Group, help to get support with domestic or sexual violence, help to get support with alcohol, drugs and mental health.


Imaan

Email:

info@imaan.org.uk

Website:

http://www.imaan.org.uk/

Description:

Imaan supports LGBT Muslim people, their families and friends, to address issues of sexual orientation within Islam. It provides a safe space and support network to address issues of common concern through sharing individual experiences and institutional resources.Imaan promotes the Islamic values of peace, social justice and tolerance through its work, and aspires to bring about a world that is free from prejudice and discrimination against all Muslims and LGBT people.


IMPAKT Housing and Support

Email:

DASSreferrals@IMPAKT.org.uk

Website:

https://impakt.org.uk/domestic-abuse/

Telephone:

0300 373 1073

Description:

IMPAKT Housing and Support provide the countywide Domestic Abuse Support Service for Cambridgeshire and Peterborough, providing support to anyone experiencing domestic abuse. People can self-refer via the email and phone number above. Support will be provided in a trauma informed way to understand the needs and wishes of the individual and develop appropriate support and safety plans. Support can be given with issues around home security to help survivors remain safely in their own homes where appropriate, accessing benefits and signposting or referral to specialist services such as legal representation, mental health and substance misuse.


Internet Watch Foundation

Website:

www.iwf.org.uk

Telephone:

01223 20 30 30

Description:

We work to stop the repeated victimisation of people abused in childhood and make the internet a safer place, by identifying & removing global online child sexual abuse imagery.


Jimmy’s Cambridge

Website:

http://www.jimmyscambridge.org.uk

Telephone:

01223 576085

Description:

Emergency Accomodation for individuals finding themselves rough sleeping or vulnerably housed in Cambridge. There may be a £10 charge for this service depending on income.


John Huntingdon Charity

Website:

http://www.johnhuntingdon.org.uk

Telephone:

01223 492492

Description:

All JHC services are totally free of charge and confidentiality is assured. Advice is available for benefits, housing, homelessness and small debts. JHC works closely with many other organisations including Cambridge Citizens advise, Sawston Medical Centre, South Cambs District Council, schools, Children's Centre and Children's Locality team.


Karma Nirvana

Email:

info@karmanirvana.org.uk - Online Form also available

Website:

http://www.karmanirvana.org.uk

Telephone:

0800 5999247, Mon-Fri 9am-9pm and Sat-Sun 10am-4pm

Description:

Specialise in Forced Marriage and Honour Based Abuse. We do support victims and survivors that have experienced sexual abuse/violence however, we don’t specialise in this area.


Keep Your Head

Email:

leepyourhead@centre33.org.uk

Website:

http://www.keep-your-head.com

Description:

Keep Your Head brings together reliable information on mental health and wellbeing for children, young people and adults across Cambridgeshire & Peterborough.


Kidscape

Email:

info@kidscape.org.uk

Website:

http://www.kidscape.org.uk

Telephone:

Parent's Advice Line - 020 7823 5430

Description:

Providing practical support, training, and advice to challenge bullying and protect young lives.


Kingsgate Community Church

Email:

info@kingsgate.com

Website:

https://kingsgateuk.com

Telephone:

01733 311156

Description:

KingsGate is a Community Church and provides a variety of different religious groups and meetings.


Kooth

Website:

http://www.kooth.com

Description:

A free, confidential counselling service, provides mental health self-help information and support online for people aged between 11 and 19. Young people can chat to counsellors on the website until 10pm, 365days a year, and join in on forums with young people experiencing similar challenges.


Library Link

Email:

libraryenquiries@vivacity-peterborough.com

Website:

https://fis.peterborough.gov.uk/kb5/peterborough/directory/service.page?id=kTlRsVMR9cM&familychannel=8-2-6

Telephone:

01733 864167

Description:

If you have difficulty visiting our libraries, then the Library Link service can help you by bringing books and talking books to your home.


Lifecraft

Email:

Online Form

Website:

http://www.lifecraft.org.uk

Telephone:

01223 566957

Description:

Lifecraft offer a wide range of free services to help and support Members in their wellbeing and recovery. Services include creative activities, recovery groups, social activities and employment and volunteering opportunities. Lifecraft also have an Information Hub, a counselling service, a suicide bereavement support service, and Lifeline, a telephone helpline that runs 365 days a year.


Lifeline

Email:

Live chat and online form available

Website:

http://www.crosskeyshomes.co.uk/lifeline

Telephone:

01733 396439

Description:

Community alarm service provided by Cross Keys Homes


Link to Change

Email:

info@linktochange.org.uk

Website:

http://www.linktochange.org.uk

Description:

The Dodgems project in Cambridgeshire provides wellbeing and resilience support to boys and young men aged 7-26 years old in changing the cycle of exploitation.


Little Miracles

Email:

Online Form

Website:

http://www.littlemiraclescharity.org.uk

Telephone:

01733 262226

Description:

Little Miracles supports families who have children (0-25) with additional needs, disabilies and life-limiting conditions. We offer a variety of services (counselling, play therapy, bereavement care, emotional support, benefits advice and Family Support), activities (social groups, after school clubs, youth clubs, holiday clubs and days out) and training (to both the parents and the 188 children and young people who we support currently not in traditional forms of education)


Longhurst Group (Peterborough)

Website:

https://www.longhurst-group.org.uk/

Telephone:

0300 123 1745

Description:

Housing schemes, tenancy support, maintenance and services for elderly people


Love Your Neighbour

Email:

team@loveyourneighbour.uk

Website:

www.loveyourneighbour.uk

Description:

Their mission is to support Love Your Neighbour Hubs with the expertise and resources to be highly impactful centres of social transformation in cities and neighbourhoods across the UK.


LoveSaid

Email:

post@lovesaid.org

Website:

https://www.lovesaid.org/contact-us

Telephone:

Online form

Description:

Our mission is to support victims of fraud through practical support,mental health support and education/training.


Lucy Faithfull Foundation

Email:

Online Chat

Website:

http://www.lucyfaithfull.org

Telephone:

0808 1000 900

Description:

We work closely with frontline workers and professionals such as police officers, social workers and education staff to ensure children are as safe as they can be. We keep children safe in all our work.We work with entire families that have been affected by sexual abuse including: young people with inappropriate sexual behaviours; adult male and female sexual abusers; victims of abuse and other family members.Drawing on our expert knowledge, we offer a broad range of services for professionals and members of the public and we run the confidential Stop It Now! helpline.


Luna

Website:

https://teamluna.org/

Description:

Luna’s vision is that every child or young person who experiences the death of a parent or primary caregiver by suicide receives timely support to mitigate the risks they face.They provide evidence-based training for people working with children and young people who have been bereaved by suicide.Luna does not offer direct support to children and families impacted by suicide.


Macmillan Cancer Support

Website:

http://www.macmillan.org.uk

Telephone:

0808 808 0000

Description:

Cancer care services, help and advice


Mail Preference Service

Email:

Online Form

Website:

http://www.mpsonline.org.uk

Telephone:

0207 291 3310

Description:

Free service that enables consumers to have their names and home addresses removed from lists used by the industry.


Making Space

Email:

business.support@makingspace.co.uk

Website:

http://www.makingspace.co.uk

Telephone:

01925 571680

Description:

Making Space is a UK charity providing quality care and support to people with a wide variety of needs including those with physical and/or mental health conditions, learning disabilities and dementia. We also offer the same level of support to their friends, families and carers – enabling each and every user of our services to shape their life around personal aspirations and circumstances.


ManKind

Website:

http://www.mankind.org.uk

Telephone:

01823 334244 Mon-Fri 1000-1600

Description:

Support for male victims of domestic violence and abuse


Memory Café Directory

Email:

Online form

Website:

http://memorycafes.org.uk/#!/search

Telephone:

0333 150 3456

Description:

Online list of memory cafes around the UK where people with dementia and their families can meet and support each other.


Men's Advice Line

Email:

info@mensadviceline.org.uk

Website:

https://mensadviceline.org.uk/

Telephone:

0808 801 0327 open Monday – Friday, 9am – 5pm.

Description:

Help and support for male victims of domestic violence


Mermaids

Email:

info@mermaidsuk.org.uk

Website:

http://www.mermaidsuk.org.uk

Telephone:

0808 801 0400 / Text chat 85258

Description:

Helping gender-diverse kids, young people and their families since 1995. Mermaids provides a helpline aimed at supporting transgender youth up to and including the age of 19, their families and professionals working with them. The helpline offers emotional support, a gateway to the parents and teens forums, information about current legislation and protections under the law, plus signposting to training and resources between 9am and 9pm, Monday to Friday. We also have a Legal and Policy Manager for support. Webchat available.


Metropolitan (was Granta Housing)

Website:

http://www.metropolitan.org.uk

Telephone:

020 3535 3535

Description:

Housing provider along with a range of care and support services


Mind - Good Life Service

Email:

goodlife@cpslmind.org.uk

Website:

https://www.cpslmind.org.uk/goodlife/

Telephone:

0300 303 4363

Description:

Good Life takes a fresh approach to community based wellbeing support for adults living in Cambridgeshire and Peterborough. It focuses on individual strengths and skills, encouraging peer support and community connectivity.


MOSAC

Email:

enquiries@mosac.org.uk - Online Form also available

Website:

http://www.mosac.org.uk

Telephone:

0800 980 1958

Description:

A voluntary organisation which supports non-abusing parents and carers whose children have been sexually abused


Muslim Women's Network

Email:

info@mwnhelpline.co.uk

Website:

https://www.mwnhelpline.co.uk

Telephone:

0800 999 5786 10am-4pm Mon-Fri Webchat also available at these times

Description:

The overall goal of the helpline is to provide a national specialist faith and culturally sensitive service that is confidential and non-judgmental, which offers information, support, guidance and referrals to Asian and Muslim women and girls from diverse ethnic / faith backgrounds who are suffering from or at risk of abuse or facing problems on a range of issues. The helpline also acts as an interface or conduit between the victims and services that offer a concrete response to the request for help.


NAPAC (National Association for People Abused in Childhood)

Email:

Online Form

Website:

https://napac.org.uk/

Telephone:

0808 801 0331

Description:

Help empower survivors of childhood abuse


National Autistic Society

Email:

nas@nas.org.uk

Website:

http://www.autism.org.uk

Telephone:

Helpline 0808 800 4104

Description:

Provides information, support and services to adults with autism including Asperger Syndrome


National Bullying helpline

Email:

admin@nationalbullyinghelpline.co.uk

Website:

http://www.nationalbullyinghelpline.co.uk

Telephone:

0845 2255787, Helpline: 0300 323 0169

Description:

Help and advice covering bullying in the workplace, bullying at school and online harassment


National centre for domestic violence

Email:

office@ncdv.org.uk

Website:

http://www.ncdv.org.uk

Telephone:

0800 970 2070 / 0207 186 8270

Description:

The National Centre for Domestic Violence (NCDV) provides a free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.Our service allows anyone to apply for an injunction within 24 hours of first contact (in most circumstances). We work in close partnership with the police, local firms of solicitors and other support agencies (Refuge, Women’s Aid etc) to help survivors obtain speedy protection.


National Domestic Violence Helpline

Website:

http://www.nationaldomesticviolencehelpline.org.uk

Telephone:

0808 2000 247

Description:

A national service for women experiencing domestic violence


National Male Survivor Helpline and Online Support Service

Email:

hello@malesurvivor.co.uk

Website:

https://malesurvivor.co.uk/

Telephone:

Call: 0808 800 5005

Description:

Providing immediate emotional support, information and advice to men and boys affected by sexual abuse or rape in England and Wales.


National Offender Management Service Victim Helpline

Email:

victim.helpline@noms.gsi.gov.uk

Telephone:

0845 758 5112

Description:

Answer machine in operation out of hours. For people who have been a victim of crime or are related to a victim and are worried about the prisoner`s release or have received unwanted contact from a prisoner. Trained staff will deal with your call in confidence. Details about the exact location of a prisoner and the date of their expected release from prison cannot be disclosed but all concerns will be passed onto the prison governor where the prisoner is serving. Referrals - National Offender Management Service (Prisons & Probation) - No cost involved.


National Self-Harm Network

Email:

Online Form

Website:

http://www.nshn.co.uk

Description:

Offers support, advice and advocacy services to people affected by self- harm and their families


Neighbourhood Watch

Email:

Please use online form

Website:

https://www.ourwatch.org.uk/general-enquiries

Telephone:

0116 402 6111

Description:

Advice on how to start a scheme in your area or find your local co-ordinator.


New Haven Night Shelter

Website:

https://www.longhurst-group.org.uk/search-for-care-and-support/the-new-haven/

Telephone:

01733 554858

Description:

Provides temporary overnight accommodation for men and women 17 plus – run by Axiom Housing


NHS inclusion service

Email:

inclusionadmin@mpft.nhs.uk

Website:

https://www.inclusion.org/our-services

Telephone:

01785 221 662

Description:

Advice, information & interventions on subjects such as drugs or alcohol issues, sexual health and psychological and well-being services for 18yrs plus.


NSPCC

Email:

help@nspcc.org.uk

Website:

http://www.nspcc.org.uk

Telephone:

0808 800 5000

Description:

Adult Helpline: Any adults wishing to report a concern for a child or children, or are wishing to report any non recent abuse which has never been reported before Individuals can also call us for advice & signposting.


OCD UK

Email:

Online Form

Website:

http://www.ocduk.org

Telephone:

03332 127 890

Description:

Support on how to cope with OCD (Obsessive Compulsive Disorder)– any age


OCD UK Youth

Email:

youthhelpline@ocdaction.org.uk

Website:

https://ocdyouth.org/

Telephone:

020 7253 5272

Description:

Support on how to cope with OCD (Obsessive Compulsive Disorder) - Young People


Offenders Families Helpline

Email:

info@prisonersfamilies.org

Website:

http://www.offendersfamilieshelpline.org

Telephone:

0800 808 2003

Description:

For advice and support for families who have a loved one in contact with the Criminal Justice System


Ormiston Families

Email:

enquiries@ormiston.org

Website:

http://www.ormiston.org

Telephone:

01473 724517 (East of England office)

Description:

We take early and preventative action to create safe, healthy and resilient families who feel in control of their own wellbeing. Our services include: working with families affected by offending; promoting mental health and working with communities.


PACE

Website:

http://www.paceuk.info

Telephone:

0113 240 5226

Description:

Support for parents of sexually exploited young people. Helpline staffed by parents.


Papworth Hospital

Website:

http://www.papworthhospital.nhs.uk

Telephone:

01223 638000


Papworth Trust

Email:

Online Form

Website:

http://www.papworthtrust.org.uk

Description:

Charity supporting people with a range of services including housing, employment and care.


Parents Protect

Email:

contact@lucyfaithfull.org.uk

Website:

http://www.parentsprotect.co.uk

Telephone:

0808 1000 900

Description:

Provides parents and carers with advice & information to help prevent child sexual abuse


Patient Advice and Liason Service

Website:

https://www.cambscommunityservices.nhs.uk/patient-experience/pals-(patient-advice-and-liaison-service)

Telephone:

01223 219 400 or freephone 0800 376 0775

Description:

Patient Advice and Liaison Service (PALS) support patients, their families, carers and staff by: listening to your queries and concerns in confidence giving you information and advice about local health services finding solutions to any problems you may be having, as quickly as possible directing you to other sources of help advising you how to make a formal complaint ensuring that your comments, concerns and compliments are heard and used to improve the Trust’s services.Contact details for each hospitals PALS can be found here https://www.healthwatchcambridgeshire.co.uk/PALS


PEGS (Parental Education Growth Support)

Email:

hello@pegsupport.com

Website:

https://www.pegsupport.co.uk/

Description:

Supporting Parents and Professionals with child to parent abuse, regardless of whether the abuse is physical, emotional, psychological, verbal, sexual or financial.


Peterborough & Stamford Hospitals (North West Anglia)

Website:

https://www.nwangliaft.nhs.uk/#

Telephone:

Peterborough City Hospital – 01733 678000


Peterborough City Council

Website:

http://www.peterborough.gov.uk

Telephone:

01733 747474

Description:

Find a range of support services


Peterborough foyer

Website:

https://www.longhurst-group.org.uk/contact-us/

Telephone:

01733 864064

Description:

Local branch of national service supporting young people with housing – accessed through local council


Peterborough Racial Equality Council

Email:

info@prec.org.uk

Website:

https://prec.info/

Telephone:

01733 554630

Description:

Works with individual locally, regionally and nationally with the aim of eliminating racial discrimination.


Peterborough Rape Crisis Care Group

Email:

admin@prccg.org.uk

Website:

https://www.prccg.org.uk/

Telephone:

01733 511250

Description:

Peterborough Rape Crisis offer a range of specialist services to anyone who has been affected by sexual violence at any time in their lives. Services include advocacy, telephone support, email support, emotional support and counselling. Self-referral form is available on the home page.


Peterborough Soup Kitchen

Email:

enquiries@peterboroughsoupkitchen.org.uk

Website:

http://www.peterboroughsoupkitchen.org.uk

Telephone:

01733 315456

Description:

Feeds the homeless and disadvantaged


Peterborough Women's Aid

Website:

https://peterboroughwomensaid.co.uk/

Telephone:

0808 2000 247

Description:

Comprehensive service for male and female victims and survivors of domestic abuse and sexual violence. Accept self referrals.


Peterborough Women’s Aid

Website:

https://peterboroughwomensaid.co.uk/

Telephone:

01733 894964

Description:

Provides an Advice Line, Webchat, online and in person community groups. PWA also run safe refuge accommodation in Peterborough


Problem Neighbours

Website:

http://www.problemneighbours.co.uk

Description:

Covers many areas for advice around anti social behaviour.


Professional Online Safety Helpline (POSH)

Email:

helpline@saferinternet.org.uk

Website:

https://swgfl.org.uk/services/professionals-online-safety-helpline/

Telephone:

0344 381 4772

Description:

The Professionals Online Safety Helpline (POSH) is able to help all members of the community working with or for children in the UK, with any online safety issues they, or children and young people in their care, may face.


Qwell Online Counselling

Email:

Online Chat

Website:

https://www.qwell.io

Description:

Online counselling and well-being for adults


Rape Crisis England and Wales

Website:

https://rapecrisis.org.uk/get-help/

Telephone:

0808 500 2222

Description:

Rape Crisis England and Wales run a 24/7 rape and sexual abuse support line which can be accessed by phone or webchat. Support is free, anonymous and confidential.


Re-engage (was contact the elderly)

Email:

info@reengage.org.uk

Website:

https://www.reengage.org.uk/

Telephone:

0800 716543

Description:

National charity tackling loneliness and social isolation of older people 75 plus. Find local Sunday afternoon tea parties for your area.


Red Balloon

Email:

admin@group.rblc.org.uk

Website:

http://www.redballoonlearner.co.uk/regional/cambridge

Telephone:

01223 357 714

Description:

For children & YP missing from education due to issues in main stream school – support service


Red2Green

Email:

info@red2green.org

Website:

http://www.red2green.org

Telephone:

01223 811662

Description:

Red2Green is a registered charity which runs projects across Cambridgeshire providing leisure, educational and work opportunities for over 600 people with a wide range of disabilities, including mental health problems, learning disabilities, sensory impairments, physical disability and social communication disorders.


Refuge

Email:

Online form

Website:

http://www.refuge.org.uk

Telephone:

0808 2000 247 or 07787 255821

Description:

Supports women and children who have experienced domestic abuse through a range of services. Monday Peterborough Children Centre 21 Durham Road PE1 5JU 10am - 3pm Monday Wisbech Children Centre Elizabeth Terrace PE13 2AQ 1-4pm Friday Huntingdon Children Centre PE29 1AD 10-12.30pm Friday Peterborough First Steps PE14TR 10am-3pm Friday Whittlesey PE7 1SZ 10-12.30pm (every other Friday – call duty for dates


Rehabs UK

Email:

info@rehabsuk.com

Website:

www.rehabsuk.com

Telephone:

03302 020015

Description:

Partnering with many trusted rehab clinics across the UK and abroad, they will work with you to understand your situation and find the best place for you to recover.


Relate Cambridge

Email:

admin@relatecambridge.org.uk

Website:

http://www.relatecambridge.org.uk/

Telephone:

01302 347 866

Description:

Welcome to Peterborough Relationship Support. We are a charity serving Peterborough, Cambridgeshire and South Lincolnshire, specialising in individual counselling, relationship counselling, family counselling, sex therapy and young people's counselling. Our dedicated counsellors are professionally accredited and trained to exacting standards, and they offer appointments at times to suit you, in Peterborough City Centre and Oundle.


Report Harmful Content

Email:

Online Reporting Tool (link on website)

Website:

https://reportharmfulcontent.com

Description:

The focus of RHC is on providing advice about all types of harm online and signposting users to the correct services, highlighting to the public a reporting route for non-criminal content. Where the response from industry isn’t what was expected, this can be followed up directly.


Restitute

Website:

https://restitute.org/

Description:

Restitute provide practical support and signposting to loved ones, family members and friends of people who have experienced sexual violence and abuse, domestic abuse and non-abusing partners or children of those arrested for sexual offences against children (including online).


Rethink Carers Group covers Cambridge, Peterborough & Fenland

Email:

advice@rethink.org

Website:

http://www.rethink.org

Telephone:

0300 5000 927

Description:

Advice and information to people affected by mental health issues, including friends, family and carers. We do this by phone, email, letter and webchat..Closest service is Corby


Revenge Porn

Email:

help@revengepornhelpline.org.uk

Website:

http://www.revengepornhelpline.org.uk

Telephone:

0345 6000 459

Description:

We offer confidential support and advice for adults in the UK who have had their images shared, or threatened to be shared, without their consent. We also support victims of upskirting, voyeurism and sextortion. We can offer confidential support, advice on the law, and assistance with the removal of images/videos that have been shared online


RNIB

Email:

helpline@rnib.org.uk

Website:

http://www.rnib.org.uk

Telephone:

0303 123 9999

Description:

National charity offering information, advice, social groups and support for people with sight loss.


Road Victims Trust

Email:

enquiries@rvtrust.co.uk

Website:

http://www.rvtrust.org.uk

Telephone:

01234 843345

Description:

The Road Victims Trust is a registered charity offering a range of free support services to residents of Bedfordshire, Cambridgeshire and Hertfordshire who have been affected by fatal road collisions.


Royal Air Forces Association

Website:

http://www.rafa.org.uk

Telephone:

0800 0182 361

Description:

Provides friendship and welfare support to all serving and retired personnel and their dependant.


Royal British Legion

Email:

Webchat

Website:

http://www.britishlegion.org.uk

Telephone:

0808 802 8080 8am-8pm 7 days

Description:

Providing support to serving and former military personnel and their dependents and carers in areas including physical and mental wellbeing, care and independent living and financial and employment support.


Royal Naval Benevolent Trust

Email:

rnbt@rnbt.org.uk

Website:

http://www.rnbt.org.uk

Telephone:

023 9269 0112

Description:

Financial Assistance to sailors and RM of Warrant Officer and below and dependants in their time of need.


Royal Voluntary Service

Website:

https://www.royalvoluntaryservice.org.uk

Telephone:

01733 765080

Description:

We’re here to help people keep leading independent, healthy and happy lives, by offering a helping hand where it’s needed. Our volunteers offer practical support by taking care of the things the people we serve are less able to do for themselves, like shopping or getting to and from social activities.Volunteers also provide social and emotional support, just by being there in person or on the phone once or twice a week. Sometimes that also means organising, running or simply attending local classes in anything from Tai Chi to IT.


Safe After Hours

Website:

https://knowviolence.org/

Description:

Cambridgeshire Constabulary has commissioned Social Change to create and deliver a series of campaigns tacking violence against women and girls. The first campaign ‘KNOW Violence Against Women’ focuses on educating people about what is classed as male violence against women. The campaign aims to make people stop and consider their own behaviour, or the behaviour of their peers. The campaign brand is split into three sub-categories ‘KNOW Misogyny’, ‘KNOW Harassment’, and ‘KNOW Sexual Violence’ to highlight the differing behaviours that all contribute towards violence against women.


Safe Local Trades

Email:

enquiries@safelocaltrades.com

Website:

http://www.safelocaltrades.com

Telephone:

0800 014 1832 / 01733 530019

Description:

Find recommended and approved tradespeople in your area


Safeline (Believe in you)

Website:

https://safeline.org.uk/contact/

Telephone:

01926 402 498

Description:

We help prevent sexual violence and support anyone who has been affected. Established in 1994, we have supported over 100,000 people and they help us shape the services and support we provide. Working with clients, we want to support more people who have been abused or are at risk of abuse, removing the barriers that prevent people from accessing specialist support.


Safer Peterborough Partnership

Email:

ask@peterborough.gov.uk

Website:

https://www.peterborough.gov.uk/residents/saferpeterborough/hate-crime

Telephone:

01733 747474

Description:

Hate crime officer will offer help and support


Samaritans

Email:

jo@samaritans.org

Website:

http://www.samaritans.org

Telephone:

116 123

Description:

Volunteers listen to anyone in emotional distress


Scope

Email:

helpline@scope.org.uk

Website:

http://www.scope.org.uk

Telephone:

0808 800 3333

Description:

They offer a range of services for disabled people and their families across England and Wales, including a free disability helpline which provides free, independent and impartial advice and support.


SENDIASS (Special Educational Needs or Disabilities information, Advice and Support Services)

Email:

sandiass@cambridgeshire.gov.uk

Website:

https://www.cambridgeshire.gov.uk/sendiass

Telephone:

01223 699214

Description:

Cambridgeshire's SEND Information, Advice and Support Service (SENDIASS) offers impartial and confidential information, advice and support to parents and carers who have a child or young person (0-25 years old) with special educational needs (SEN) or a disability or have concerns that their child has special educational needs. They also offer impartial and confidential information, advice and support to young people and children (0-25 years old) with special educational needs (SEN) or a disability or who have concerns they may have special educational needs. They provide Information, Advice and Support regarding education, health and social care provision.


SexYOUality

Email:

office@syacambs.org

Website:

http://syacambs.org/

Telephone:

01223 369 508

Description:

SexYOUality exists to improve lives for LGBT young people across Cambridgeshire- founded in 1993 by a group of youth workers and local professionals, the charity now runs a range of services across the county. These are face to face youth services known as 2byou, training to local professionals and schools services.


Shelter

Email:

Webchat

Website:

http://www.shelter.org.uk

Telephone:

0808 800 4444

Description:

Housing and homelessness charity offering support and advice


Show Racism the Red Card

Email:

info@theredcard.org

Website:

https://www.theredcard.org/

Telephone:

01702 417820

Description:

Anti-racism education and advice


Sister Act

Email:

Online Form

Website:

http://www.sisteract.org

Description:

A group for women who like women in the East Anglia region (mostly Cambridge). We provide a lively monthly newsletter and hold regular events plus a host of trips and outings.


Social Anxiety UK

Email:

contact@social-anxiety.org.uk

Website:

http://www.social-anxiety.org.uk

Description:

Starting point for people to find out about social anxiety and related issues – online service only


Sorting out separation

Website:

http://www.sortingoutseparation.org.uk

Telephone:

Website only

Description:

Helping you deal with relationship break-down. Links to many other services including children and parenting, health, housing, legal and mediation, money and finances, relationships and conflict, work and benefits.


South Cambs District Council

Website:

http://www.scambs.gov.uk

Telephone:

03450 450 500

Description:

For services & information


South Cambs District Council Housing

Email:

duty.housing@scambs.gov.uk

Website:

https://www.scambs.gov.uk/housing

Telephone:

03450 450 051

Description:

For help and support with housing and emergency housing. Also offers people over 65 years old They can live anywhere in SCDC regardless of their housing status


SSAFA (Forces help)

Website:

http://www.ssafa.org.uk

Telephone:

0800 731 4880

Description:

Support is available for serving and former military personnel and their families. Addiction, relationship breakdown, debt, homelessness, post-traumatic stress, depression and disability are all issues that can affect our members of our Armed Forces community. Many of these problems only become apparent when an individual has to leave their life in the Forces and join ‘Civvy Street’. SSAFA is committed to helping our brave men and women overcome these problems, and rebuild their lives.


Step Change Debt Charity

Email:

client.service@stepchange.org

Website:

https://www.stepchange.org/

Telephone:

0800 138 1111

Description:

Expert debt advice and can recommend debt solutions to suit individual situations. They offer the widest range of practical debt solutions in the UK. An online chat service is available.


Stop It Now

Email:

Webchat

Website:

http://www.stopitnow.org.uk

Telephone:

0808 1000 900

Description:

Stop It Now! UK and Ireland is a child sexual abuse prevention campaign. We support adults to play their part in prevention through providing sound information, educating members of the public and families. Free confidential helpline available for adults worried about the behaviour of other adults or children, friends and relatives of people arrested for sexual offending, including internet offending, any other adult with a concern about child sexual abuse including survivors. Help available for parents or carers of a child or teenager with worrying sexual behaviour or internet use.


StopLoanSharks

Website:

https://www.stoploansharks.co.uk/

Telephone:

0300 555 2222

Description:

Stop Loan Sharks investigates and prosecutes illegal money lenders and provides support for borrowers in the UK. If you have borrowed from a loan shark or are worried about someone else, we’re here to help and keep you safe. Our specially trained staff will provide you with emotional and practical support that is tailored to your needs.


Sudden

Email:

help@sudden.org

Website:

https://sudden.org/

Telephone:

0800 2600 400

Description:

Sudden supports people during the first ten weeks following a sudden bereavement.Support includes a warm, listening ear and advice on bereavement issues. They also support to get emotional, practical, psychological, or legal help.They also help communities and professionals to help suddenly bereaved people, better.


Sue Ryder

Website:

https://www.sueryder.org/

Telephone:

0808 164 4572

Description:

Sue Ryder provide palliative and neurological support at their centres and people's homes.They also provide a free bereavement service.


Support after Murder & Manslaughter (SAMM)

Email:

info@samm.org.uk

Website:

http://www.samm.org.uk

Telephone:

0121 472 2912

Description:

SAMM provides a wide range of peer support services to people bereaved by murder and manslaughter. There is no time limit on becoming a member. Our services are open to everyone regardless of how long ago they were bereaved


Support for people affected by terrorist attacks overseas

Website:

victimsofterrorism.campaign.gov.uk,

Telephone:

0808 168 9111

Description:

Emotional support is available via Victim Support, their Live Chat can be accessed by their website http://www.victimsupport.org.uk/live-chat or they can be contacted on 0808 168 9111. Further advice and support is available on the government website - victimsofterrorism.campaign.gov.uk.


Supporting Siblings Left Behind

Email:

Online Form

Website:

https://www.sslb.co.uk/

Description:

We are an online support group for those that have lost siblings to Homicide and Suicide.


Survivors of Bereavement by Suicide (SOBS)

Email:

email.support@uksobs.org

Website:

http://www.uk-sobs.org.uk

Telephone:

0300 111 5065 9am-9pm Monday to Friday

Description:

For anyone over 18 who have been bereaved by suicide. We are a self-help organisation and we aim to provide a safe, confidential environment in which bereaved people can share their experiences and feelings, so giving and gaining support from each other.


Survivors UK

Email:

help@survivorsuk.org or info@survivorsuk.org - Online Form and Webchat also available

Website:

http://www.survivorsuk.org

Telephone:

0203 598 3898 Mon-Fri 9.30-5.00

Description:

SurvivorsUK support boys (+13) and men who have experienced sexual abuse at any time in their lives. We provide a national web/sms chat, one to one counselling, telephone counselling, ISVA and groupwork in London. The organisation also supports their families and carers through provision of helpline and counselling services and signposts to other organisations nationally. Our helpline/webchat service and telephone counselling service are available to anyone living in the UK. Our other services are based in London. We are an inclusive service and welcome anyone who identifies as male, trans, non-binary, has identified as male in the past, or anyone who feels that we are the right fit for them. We support anyone 13+ who has experienced abuse either as a child or as an adult.


Suzy Lamplugh Trust, National Stalking Helpline

Website:

http://www.suzylamplugh.org

Telephone:

0808 802 0300

Description:

Personal safety advice and education for victims of stalking.National stalking helpline


Talk to Frank

Email:

frank@talktofrank.com - Online Form also availble

Website:

http://www.talktofrank.com

Telephone:

0300 1236600 / Text 82111

Description:

Advice & information for drug issues


Technology Enabled Care

Website:

https://www.cambridgeshire.gov.uk/residents/adults/staying-independent/equipment-and-technology/technology-enabled-care

Telephone:

01223 725 400

Description:

The TEC team provides guidance, training and advice to citizens and professionals. When appropriate, we can loan assistive technology to support the independence and safety of people living in Cambridgeshire. We can also provide reassurance and support for family members. TEC can help with community alarms, epilepsy alarms, medication reminders and many other aspects of daily life.


Telephone Preference Service

Email:

tps@dma.org.uk

Website:

http://www.tpsonline.org.uk

Telephone:

0345 070 0707

Description:

Free service. Official central opt out register where you can record your preference not to receive unsolicited sales or marketing calls.


TellMAMA

Email:

info@tellmamauk.org

Website:

http://www.tellmamauk.org

Telephone:

0800 456 1226 WhatsApp 0734 184 6086 Twitter: @TellMAMAUK Facebook:TellMAMAUK

Description:

Description: We provide a confidential victim support and hate crime reporting service on Islamophobia or anti-Muslim hate. Victims can report in and will be provided with (I) a detailed casework service (ii) advocacy and lobbying (iii) assistance with evidence collection which is passed onto relevant forces (iv) support and attendance at court (v) relevant referrals and (vi) advice on supporting the security needs of faith institutions – such as mosques and Islamic centres


Terence Higgins Trust (Peterborough office)

Email:

Online Form

Website:

http://www.tht.org.uk

Telephone:

0808 802 1221

Description:

HIV and sexual health charity offering support, information and advice


The Acorn Cancer Support Group

Website:

http://www.acornsupportgroup.org.uk

Telephone:

07739 934524

Description:

Support for cancer patients and their carers. Meetings and support covers St Ives, Huntingdon & Ramsey and surrounding areas.


The Beaumont Society

Email:

enquiries@beaumontsociety.org.uk

Website:

http://www.beaumontsociety.org.uk

Telephone:

01582 412220

Description:

The largest and longest established transgender support group in the UK and have developed a support network which has been at the forefront of the transgender, transvestite, transsexual and cross-dressing community.Online form also available


The Bloomers Trust

Email:

info@thebloomerstrust.co.uk

Website:

https://thebloomerstrust.co.uk/

Description:

The Bloomers Trust is a registered charity that supports vulnerable victims and young children that are in desperate need of essential, basic items such as; clothing, shoes, toiletries, nappies, moses baskets, car seats, prams and toys etc. The people that we support are victims of sexual abuse, domestic abuse, and sex trafficking and therefore have very little or none of the essential items a young child or baby needs for the best start in life.


The Edmund Trust

Email:

info@edmundtrust.org.uk

Website:

http://www.edmundtrust.org.uk

Telephone:

01223 883130

Description:

Supports children, young people and adults with learning disabilities


The Elms Sexual Assault Referral Centre (SARC)

Email:

theelms.sarc@nhs.net

Website:

http://www.theelmssarc.org

Telephone:

Office hours - 01480 425003, Out of Hours - 0800 193 5434

Description:

We offer support to victims of rape and sexual violence and offer the opportunity for a forensic examination if appropriate.


The Gender Trust

Email:

gina@gendertrust.org.uk - Online Form also available

Website:

http://www.gendertrust.org.uk

Telephone:

01527 894 838

Description:

A listening ear, a caring support and an information centre for anyone with any questions or problem concerning their gender identity, or whose loved one is struggling with gender identity issues.


The Hideout

Website:

http://www.thehideout.org.uk

Telephone:

0808 2000 247

Description:

Domestic violence website designed especially for children and young people. Informs about domestic violence, helps to identify whether it is happening at home and directs towards additional support and information. Interactive checklists, quizzes and games around dv and abuse.


The iMatter Programme

Website:

https://www.victimsupport.org.uk/more-us/why-choose-us/specialist-services/imatter/

Telephone:

0300 30 35 881

Description:

Victim Support’s iMatter programme has been designed for women aged 16 and over who have been, or are currently, victims of domestic abuse. The focus of iMatter is on helping victims of domestic abuse move on in their recovery journey.It is suitable for those who are not high risk, and is available in the following languages: English, Welsh, Urdu, Bengali, Polish and Gujarati.The programme is delivered online, by Zoom, across 10 weeks in groups of up to 12 women. Sessions are facilitated by two specially-trained Victim Support staff members. Each session lasts approximately 90 minutes.


The Kiran Project

Email:

kiran.admin@kiranss.org.uk

Website:

http://www.kiranproject.org.uk

Telephone:

0208 558 1986

Description:

Offers confidential advice for Asian women and their children fleeing various forms of abuse including physical, mental and sexual abuse or from financial exploitation. Their services are provided by Asian women.


The Kite Trust

Email:

info@thekitetrust.org.uk

Website:

http://thekitetrust.org.uk/

Telephone:

01223 369 508

Description:

Free support for LGBT+ people under the age of 25. One-to-one support or social groups.Our vision is that young lesbian, gay, bisexual and transgendered (LGBT) people are fully included in society, with equal access to opportunities, living without fear of prejudice, discrimination and harassment.


The Lighthouse

Email:

info@lighthouse-ely.org

Website:

http://www.lighthouse-ely.org/

Telephone:

01353 662228

Description:

Christian group that run various groups for parents with pre-school children and elderly people in the Ely area.


The Links Group

Email:

links@live.co.uk - Online Form also available

Website:

http://thelinksgroup.org.uk/

Description:

Supports victims of DV for those with pets as they feel they cannot escape as it will leave pets vulnerable. The Links group offers pet fostering.


The Salvation Army

Email:

info@salvationarmy.org.uk

Website:

http://www.salvationarmy.org.uk

Telephone:

020 7367 4500

Description:

Helps those experiencing issues such as family breakdown, homelessness and poverty


The Salvation Army (Peterborough)

Email:

peterborough@salvationarmy.org.uk

Website:

http://www.peterboroughsa.org.uk

Telephone:

01733 564540

Description:

Christian organisation offering support with issues including housing, finances as well as providing faith and social groups.


The Silver Line

Email:

info@thesilverline.org.uk

Website:

http://www.thesilverline.org.uk

Telephone:

0800 4 70 80 90

Description:

The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.


The Suzy Lamplugh Trust - National Stalking helpline

Website:

http://www.stalkinghelpline.org/

Telephone:

0808 802 0300

Description:

Offers advice on the law surrounding stalking, reporting stalking or harassment, how to gather effective evidence, personal safety advice and practical steps to reduce the risk


Think U Know

Website:

https://www.thinkuknow.co.uk/

Description:

Resources for parents and teenagers regarding online child sexual abuse. How to keep safe online.


Trailblazer

Email:

info@fenland.gov.uk

Website:

https://fenland.gov.uk/housingadvice

Telephone:

01489 388444

Description:

Homelessness prevention. Help with rent arrears, benefit concerns, landlord and tenant relationship breakdowns, debt problems, anti-social behaviour concerns, poor condition of property, threatened eviction notice, warning letters from landlord


Turning Point

Email:

Online Form

Website:

http://www.turning-point.co.uk

Description:

Provides supported housing for adults with a learning disability, mental health or drug and alcohol issues


Turning Point (Peterborough)

Email:

Online Form

Website:

http://www.turning-point.co.uk

Description:

Provides supported housing for adults with learning disabilities


U3A St Neots & District

Website:

http://www.u3asites.org.uk/st-neots/home

Telephone:

Contact via website

Description:

A chance for people to meet together for the purpose of learning and passing their knowledge on to others.


UK Addiction Treatment Centres

Email:

info@addaction.org.uk

Website:

https://www.ukat.co.uk/

Telephone:

0800 044 8278

Description:

UK Addiction Treatment Centres, Caring for and supporting both individuals and the families of those suffering from addiction. Staffed by qualified counsellors and recovered addicts. This is a chargeable service


UK Narcotics Anonymous

Website:

http://www.ukna.org

Telephone:

0300 999 1212

Description:

Voluntary organisation for anyone with a drug problem seeking help and advice.


Victim Information Service

Website:

https://www.victimandwitnessinformation.org.uk/

Description:

Local Victim Services outside of Cambridgeshire. Just put in postcode and it will tell you which victim support it is covered by and their contact information including opening times. Information and advice for victims and witnesses of crime.


Victim Support

Website:

https://www.victimsupport.org.uk/help-and-support/get-help/supportline/

Telephone:

08 08 16 89 111

Description:

Victim Support line can give free and confidential support to victims of crime, their family, friends and anyone else affected. They are not a government agency or part of the police. They can give immediate help over the phone and put people in touch with local services.


Voiceability

Email:

helpline@voiceability.org

Website:

https://www.voiceability.org/support-and-help/contact-the-helpline

Telephone:

0300 303 1660

Description:

Total Voice Cambridgeshire and Peterborough provides advocacy services to support you to have your say and understand your rights, choices and options. It also supports you to make your own decisions about health and social care.


Wednesday Phab Club

Email:

phabannd@gmail.com

Website:

https://fis.peterborough.gov.uk/kb5/peterborough/directory/service.page?id=yvanmb8PlKQ

Telephone:

01733 689371

Description:

Our aim is to encourage disabled and non-disabled people to come together and achieve complete community integration. Socialise in a comfortable environment and meet over 100 registered members. Participate in arts and crafts sessions every week. Dance or coordinate discos every month. Become more confident and independent. Enjoy special Phab trips. Play other members on games consoles. Take part in a range of sports and activities.


Why me

Email:

info@why-me.org

Website:

http://www.why-me.org/

Telephone:

020 3096 7708

Description:

Providing information around the Restorative Justice system


Willow Walk

Email:

James.Gordon@riverside.org.uk

Website:

https://www.riverside.org.uk/

Telephone:

01223 519 400

Description:

Provides support, advice and accommodation to homeless people – referrals from Cambridge based agencies only


Winston’s Wish

Email:

ask@winstonswish.org.uk

Website:

https://www.winstonswish.org/

Telephone:

Freephone National Helpline: 08088 020 021

Description:

Telephone and email support for families and professionals supporting a child or children who have been bereaved, including providing literature to help families.Providing specialist bereavement support services, including following a bereavement by accident or illness, suicide, murder or manslaughter and deaths in the military. The experienced bereavement support team provide bereaved children and families with the tools to come to terms with their grief.


Winter Comfort (Cambridge)

Email:

info@wintercomfort.org.uk

Website:

http://www.wintercomfort.org.uk

Telephone:

01223 518140

Description:

Supports the homeless or those at risk of losing their homes by offering a range of services


YMCA Trinity Group covering the areas of Peterborough, Cambridge.

Email:

admin@ymcatrinity.org.uk. Or for accomofdation enquiries: accommodation.admin@ymcatrinity.org.uk

Website:

https://ymcatrinitygroup.org.uk/

Telephone:

01733 373 175 (P'Boro)

Description:

We offer many other services within the following areas: Accommodation, Family work, Support & Advice, Training & Education and Health & Wellbeing.


Young Minds

Email:

ymenquiries@youngminds.org.uk

Website:

http://www.youngminds.org.uk

Telephone:

Parent Helpline 0808 802 5544

Description:

YoungMinds is the UK's only national charity committed to improving the mental health and emotional well-being of all children and young people. YoungMinds Crisis Messenger - text YM to 85258 (free 24/7 support across the UK)


Young People's Counselling Service

Email:

admin@ypcs.uk

Website:

https://www.ypcs.uk/

Telephone:

0800 6344395

Description:

The Young People’s Counselling Service (YPCS) is a registered charity providing a free and confidential service that can be accessed by anyone aged between 11 and 18 years old in emotional difficulty.Common problems we encounter include family and relationship difficulties, issues regarding loneliness and anxiety, problems associated with low self esteem and bullying, self harm, abuse, addiction, distress through bereavement or loss, depression and difficulty with decision making.